Heil Sound HB-1 Boom Arm

Seller Exceptions

Returns or exchanges will not be accepted for the following types of products: Customized, special order, used products, clearance products, expendable items, cartridges, replacement lamps/bulbs, rigging supplies, tape, needles, cleaner kits, effect fluid or juice, software, gels, music or parts (replacement, repair or item components) - these products are final sale. Returns or exchanges for the following items will only be accepted if they are in factory sealed packaging due to hygienic reasons: headphones & microphones. Return shipping will be paid by seller for all cases where product is defective or damaged. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

• Web ID (8-digit number) & product description
• Number of items to be returned
• Date you recieved your product
• Condition of product
• Condition of packaging
• Reason for return

All refunds will be processed within 4 days