Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 1-2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|AVShop||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
Returns or exchanges will not be accepted for the following types of products: Customized, special order, used products, clearance products, expendable items, cartridges, replacement lamps/bulbs, rigging supplies, tape, needles, cleaner kits, effect fluid or juice, software, gels, music or parts (replacement, repair or item components) - these products are final sale. Returns or exchanges for the following items will only be accepted if they are in factory sealed packaging due to hygienic reasons: headphones & microphones. Return shipping will be paid by seller for all cases where product is defective or damaged. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Came as advertised and fast. Shipper dented outer box but packing was good and product wasn’t damaged.
from Edmonton on February 13, 2020
Experience: bad - Had to pay shipping twice when returning the product. Communication: Great - once i was able to email the re-seller directly. Product - I'm sure its good, however it wasn't compatible with my setup.
from Edmonton, AB on January 29, 2020
It was really bad and complicated and seen than never got my product so wanted to know if I can get the same product order it and I would come it at the store
from Mississauga, ON on January 19, 2020