Skip to main contentSkip to footer

Customer Reviews

Insignia 21 Cu. Ft. Garage Ready Upright Convertible Freezer (NS-UZ21WH0) - White - Only at Best Buy

Ratings

4.7

Average rating based on 2248 reviews

Rating Breakdown

1888 reviewers rated this product 5 stars.

235 reviewers rated this product 4 stars.

36 reviewers rated this product 3 stars.

18 reviewers rated this product 2 stars.

71 reviewers rated this product 1 stars.

Write Your Review

Reviewer Recommendation

95%

Of the 2248 reviewers who responded, 2131 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

This versatile appliance offers ample storage space and flexible functionality, allowing it to be used as either a freezer or refrigerator. It maintains consistent temperatures efficiently, even in hot environments, and operates quietly with a sleek, modern design. While the strong door seal can make it difficult to open and the glass shelves may sag under heavy loads, customers generally find this to be a high-quality product that provides great value.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

Sort

  • Customer rating: 5 out of 5 stars

    My family loves this freezer. Excellent purchase

    Verified BuyerReviewed by - 12 décembre 2025

    [This review was collected as part of a promotion.] My family loves this freezer. I love the automatic temperature setting and how the door vacuums shut after opening. Plenty of space for my family of seven. Some of the reviews online almost steered me away from this freezer purchase.I am glad I went with my own instinct and bought it anyhow.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Excellent purchase.

    Verified BuyerReviewed by - 22 février 2024

    [This review was collected as part of a promotion.] The perfect freezer with lots of room, a nice appearance, quiet, inexpensive, and most important of all it works great!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Happy customer, great decision to purchase 2!

    Verified BuyerReviewed by - 2 décembre 2023

    [This review was collected as part of a promotion.] They two new stand up freeze are really cool. They are nice and big and have an enormous amount of space inside. I was curious how I would take advantage of this interior storage and was super excited to find out that milk crates easily fit on all of the shelves. Like old plastic milk crates. I was able to use up all the vertical space or each of the shelves. As a small regenerative grass-based meat farmer, I was able to store over 1000lb lbs of fresh pastured chicken in two of these freezers. There is also room to spare, like an open shelf and two open drawers. So I was also super surprised to have extra room. I am very happy with the purchase. The little LED touch screen goes to sleep, but the is a small blue light that I can see, easily by glancing at the freezers, as I walk by them in the garage, easily checked and making sure they have power. Also, I know it is not recommended to have two freezers plugged into the same outlet, much less the same circuit, much less GFCI outlets. Unfortunately, I have done all three, have both freezers plugged into the same GFCI outlet, and no problem. Freezers are super cold and have not tripped any breakers. One last thing I love about these freezers, the also function perfectly as a refrigerator. You can choose any temperature you want from -14 (negative fourteen) to 45 degrees Fahrenheit. Pretty cool. Only gonna give 4 stars on value, cause corporations could charge less and still make plenty of money.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 4 out of 5 stars

    Works great but difficult open!

    Verified BuyerReviewed by - 16 septembre 2023

    [This review was collected as part of a promotion.] I’m currently using this in freezer mode to store my breast milk. It’s very cold and freezes extremely well. Plenty of room inside. Once I’m done with my milk I will use it as a fridge. It has a light inside that illuminates so I can easily see. Overall this is a great freezer/fridge. My only complaint is how difficult it is to open. I try yanking it open by the handle but that just causes the entire freezer to move out of place. So I started separating the door seal with my fingers and prying it open. But now my fingers are getting sore. So my husband wedged a puddy knife in between the door seal and I use that as leverage to open it. I wouldn’t recommend it for a senior or someone with arthritis. But it gets the job done and works very well.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Definitely a good choice

    Verified BuyerReviewed by - 24 janvier 2026

    [This review was collected as part of a promotion.] If you are a person who gets a whole or 1/2 cow, this freezer is amazing to hold all the meat! I was in a rush to find a freezer back in 2023 as I was getting a 1/2 cow. I was not able to do proper research (for me) to find a good trustworthy freezer that would not die and I would lose the meat. I went with this one as at the time it had good reviews and the price was great. It was on sale for like $600. I am so happy I chose this one. I have had absolutely no issues with this Insignia freezer. Everything stays frozen and I have had none of that stupid ice build up that past freezers have given me. I guess this freezer can be a refrigerator too, I have not used it for that, but that's a good thing to know.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Lovely freezer

    Verified BuyerReviewed by - 20 août 2021

    [This review was collected as part of a promotion.] Nice, spacious freezer, I’m able to organize my stuff and can easily get what I need quickly. I bought those baskets organizers from dollar store

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Insignia freezer/refrigerator

    Verified BuyerReviewed by - 25 mai 2021

    [This review was collected as part of a promotion.] Working well as a freezer. Fits all product needs.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Short answer is I like it

    Verified BuyerReviewed by - 13 décembre 2023

    [This review was collected as part of a promotion.] I really love that this can be either a refrigerator or a freezer depending on your setting. I was looking for a counter depth refrigerator for my kitchen and discovered these. I'm doing a kitchen remodel so I bought two because I can make room for them in my configuration. I have one set to refrigerator and one set to freezer. This has been working very well, the storage is excellent and without a lot of extra stuff in the way like a bulky ice maker or water dispenser. Also buying both was cheaper than buying most normal refrigerators. I bought the medium and the large sizes. It's worth knowing that on the large one you still get four shelves with two drawers. Obviously there's more space for each shelf but they don't add a fifth. This review is for the large which I am using as a freezer. Since there are no dividers aside from the bottom drawers I bought trees to organize my stuff. See picture. The shelves themselves are 17 in deep by 26 in wide. I had the hardest time finding that when I was buying online so I figured I'd pass this on. The only slightly annoying thing is the fridge beeps every time you open it, I'd imagine this is useful if you had kids or something. It also beeps over and over if you leave it open too long. This is annoying when you have to clean it but a good reminder if it didn't close all the way. Be aware the doors are not reversible because they have the temperature controls on them, so they are wired in I have really enjoyed this product, it was perfect for what I wanted

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Great as either Freezer or Refrigerator

    Verified BuyerReviewed by - 8 mars 2024

    [This review was collected as part of a promotion.] Nice looking freezer or fridge. Whichever you prefer to use it as. Bought it to replace a deep freezer. Tried it as a fridge for the first week. Worked great. Tested Temperature is true to digital display. Changed it to freezer and it cooled down very quickly. Temp readings also match digital display. So far it's a great purchase. It is so much easier to find items in this compared to the deep freezer I have. Only thing that may cause some people issues is that the door seals really well (which is a good thing) but could be slightly difficult for some to open. Will probably buy another to use as dedicated fridge.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    Horrible fridge

    Verified BuyerReviewed by - 28 mai 2025

    [This review was collected as part of a promotion.] I have this fridge in my garage for about a week now. The current weather is 75 degrees inside the garage. This fridge temperature stays in the 40s. The lowest setting is 35 degrees. This thing does NOT work well. If you’re looking to use this as a second fridge. Look else where! I ordered a different brand that was more $$. Bestbuy is taking this back and brining my new one.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use: