Customer Reviews
Lutron Caseta Wireless Kit with In-Wall Dimmer Kit & Smart Bridge (P-BDG-PKG1W-C)
Ratings
4.8
Average rating based on 382 reviews
Rating Breakdown
309 reviewers rated this product 5 stars.
55 reviewers rated this product 4 stars.
14 reviewers rated this product 3 stars.
3 reviewers rated this product 2 stars.
1 reviewers rated this product 1 stars.
Reviewer Recommendation
97%
Of the 369 reviewers who responded, 357 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary was generated by AI based on customer reviews.
Customer rating: 5 out of 5 stars
Working great!
- November 21, 2020[This review was collected as part of a promotion.] I purchased this kit and an additional switch. Installation was easy and pairing to the base was simple. Setting up the PIco reports was equally simple and has worked well since my wife isn’t keen on using voice assistants. I placed the Pico remotes in convenient locations. I’m using the dimmers for flush-mount LED lights in my kitchen (see photos, 1 dim, 1 full bright) and Emerson-style LED bulbs in fixtures in my breakfast nook. The switch controls my exterior light fixtures. There are several choices to automate the on / off times. Voice control through Google Assistant and Siri (Apple HomeKit) is flawless. A little more expensive than some options but I definitely plan to add more of these soon.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Outstanding Product!
- December 10, 2015This is my 3rd Caseta purchase. They are easy to set up (no experience at all required), easy to install and best of all is the app is fully featured and a pleasure to use (I'm using iOS but expect Android would be no different). You can also set them up in different locations (in my case, home and cottage) - all you have to do is use two different email addresses to sign in with. One small note is the bridge, BDG1 doesn't support Siri while the BDG2 version does. If you don't plan on using Siri to control your lights, then you can go with the slightly less expensive model. Also it is easy to add on additional switches (wall or plug in modules for lamps for example).
Customer rating: 5 out of 5 stars
A Smart Switch that Doesn't Need a Neutral Wire!
- March 29, 2018[This review was collected as part of a promotion.] I went with Caseta because of the reviews. The system is reliable and has a variety of switch types. The dimmer is perfect for the recessed lights in our vaulted ceiling. Despite user concerns about bulb types, I am having no problems using LEDs, but Caseta has a list of compatible bulbs if you want to verify what bulbs will work. What I like about Caseta: Installation was a simple, even with some wiring frustrations I had (due to my confusing wire box, NOT Lutron). I called customer service twice to verify my setup. They were extremely helpful, kind, and knowledgeable. Getting the switches to connect to my wifi and hub was extremely simple. I held down the off button until the small green lights blinked rapidly. Then I was done. The dimmer does not require a neutral wire. Our living room has neutral wires, but no other room does. I want to streamline my devices, which means that a system I can use in any room is important. Caseta dimmers offer me that option. The Caseta system integrates with SmartThings, allowing customization. I can set the lights to act however I want, given different variables. The switches use a logical setup. Some smart switches require you touch and hold buttons certain ways to dim, which seems confusing for guests. This Caseta switches are intuitive. The downsides of Caseta: A separate Caseta hub ups the cost. You must install the Lutron app to get everything set up, even if you have SmartThings or HomeKit already. Luckily, you can uninstall it as soon as the switches are connected to your smart hub. It's expensive.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great home automation upgrade
- December 27, 2015[This review was collected as part of a promotion.] I'm slowly upgrading from older maestro dimmers and these are a great replacement. The Lutron app allows you to create scenes so the lights dim for tv or movie viewing, or turn on automatically when you arrive home or off when you leave. With HomeKit integration you can use a iPhone and say "Siri turn my kitchen lights on" or "Siri turn the basement lights on to 50%". HomeKit is a very nice feature, and this Lutron hub also interfaces with motorized blinds to open and close blinds on a daily schedule, at bedtime, while watching a movie etc. I have 6 of the switches so far and we'll be adding more soon. Highly recommended!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Probably the best, but it's also reflected in $
- November 7, 2020[This review was collected as part of a promotion.] Does indeed work with no neutral line. Relatively lag free. Dimmest setting on dimmer is still relatively bright with LED bulbs. Buttons are hard to identify through feel in dark, so often times press a dim up or dim down instead of light on when fumbling in dark. Prominent bumps or indentations would help feel for correct button. Reliable. Extra points for being Lutron with the expectation it will be supported long into the future. Additional parts easy to get even at hardware store if needed or if BB decides to no longer stock in future. Most negative thing, these are some of the most expensive smart switches.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Easy installation and flawless operation
- November 17, 2018[This review was collected as part of a promotion.] These switches makes converting your existing lights into smart lights super easy! Installing them was easy. All I did was cut the power to the circuit breaker, remove the old switch and connect the Lutron Caseta switch using the included wire connectors. The app is simple and it works reliably with my HomeKit, Google and Alexa voice-activated ecosystems! The pico remotes were also super handing for converting my 3-way switches into smart ones.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Excellent Lighting Package!!
- August 4, 2022I recently purchased a house that had several Caseta switches already installed in every room and love them. I needed an option to control them so I purchased the hub kit. It works fantastic and provides an excellent option for my lighting needs. Very simple and easy to install and program. The remotes are a bonus and are handy if you want to carry around with you. Im 100% satisfied and happy with the purchase. Would recommend 100%
Review originally posted on Lutron
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great switches for older homes.
- January 28, 2018[This review was collected as part of a promotion.] These switches are great for older homes and homes with no neutral wires in the switch boxes. I was able to install the switch in less than 10 minutes, and set up was just as easy. It also works wonderfully with Google home, Smartthings, and the Stringify app. side note, there's a little pull out underneath the off button that cuts the power to the fixture it controls, so no need to run to the breaker box to cut power.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
So Far So Good
- June 9, 2018[This review was collected as part of a promotion.] I bought this to replace a three way switch in my kitchen and so far it has been working great. I love that I can either dim the lights right at the switch or from my phone wherever I may be. It really comes in handy when you are away from home and want to make it look like someone is home. One word of caution, make sure your LED light bulbs can be dimmed and are compatible with this switch. I had the crappy LED's that came with the house from the builder and they did not like this switch to well, I was planning on replacing the light bulbs with Cree ones anyway and once I did it has been perfect.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Remote Provides an Added Benefit
- April 13, 2017[This review was collected as part of a promotion.] I purchased this kit as I wanted to expand my smart home using the Apple HomeKit as the application. The Lutron product allows Homekit application and the dimmer switch can control multiple fixtures and multiple lights per fixture (a difference from the Phillips Hue). The biggest benefit came in being able to mount the remote in a different area of the room giving me a second switch in a room that previously had only one. All done without running wires! What a huge time and money saver! Plus, the ability to control the lights with preset scenes or Siri makes this an extremely easy product to use!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.