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Customer Reviews

Maytag 33" 21 Cu. Ft. Top Freezer Refrigerator with LED Lighting (MRT311FFFZ) - Stainless Steel

Ratings

4.2

Average rating based on 1252 reviews

Rating Breakdown

639 reviewers rated this product 5 stars.

329 reviewers rated this product 4 stars.

177 reviewers rated this product 3 stars.

58 reviewers rated this product 2 stars.

49 reviewers rated this product 1 stars.

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Reviewer Recommendation

82%

Of the 1006 reviewers who responded, 822 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

This refrigerator has a mix of positive and negative aspects. On the positive side, it has a spacious interior with good storage options, bright LED lighting, and a fingerprint-resistant exterior. However, it also has issues with noisy operation, flimsy construction, difficulty adjusting shelves, and inconsistent cooling temperatures. Overall, the product seems to provide basic functionality but falls short in terms of build quality and noise level compared to customer expectations.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Spacious fridge with lots of features.

    Reviewed by - February 18, 2021

    [This review was collected as part of a promotion.] We purchased directly from Maytag because the big box stores we all out of stock during the pandemic. Maytag was also a little delayed too but after researching I saw that it was beneficial to buy through Maytag direct. The delivery, take away of our old fridge and installation of our new Maytag was great. The new fridge has lots of door storage and the drawer bins on the fridge are deep and roomy. The cheese & meat drawer is the biggest I’ve seen. The width of the fridge. The freezer space is also deep and has great door storage as well. We are super pleased with it.

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    Old School Refrigerator

    Reviewed by - December 9, 2024

    [This review was collected as part of a promotion.] Great deals considering the timeliness of my old refrigerator old refrigerator breaking down. Very spacious, very quiet, it’s good so far. Just make sure you follow instructions and let it settle for at least 8 hours before plugging it in. Apparently it’s not energy star rated. My electric provider denied me $35 rebate through them because of this. Who’d think in 2024 that there would be appliances that wouldn’t meet these standards. All in all it has a 10 year compressor warranty, it’s fingerprintless stainless steel makes it very easy to keep clean

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Perfect capacity for extra Fridge/ freezer

    Reviewed by - September 18, 2020

    [This review was collected as part of a promotion.] I bought this for storing extra frozen food and produce to reduce the number of shopping trips during these “Covid” times. I keep it in my garage. I love the light in the freezer compartment. The seal on doors is nice and firm unlike other models I looked at where a door would pop open while closing the other. Very spacious and suits my needs. Door handle is indented on the side, smart feature! Temperature in fridge is perfect thus far and it has a great cool down feature. Very satisfied with my Maytag fridge!

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Shelf has broken twice.

    Reviewed by - November 22, 2024

    [This review was collected as part of a promotion.] I bought this just over two months ago and the sliding shelf has broken twice and continues to slip off the tracks since the plastic track doesn't have a lip and the end of it has broken twice. I had the same fridge in my place for over twenty years and never had a problem with it which is why I bought the newer edition. I hate using the term "they don't make 'dem like they used to" since I'm only 45, but it seems to be true in this case. A bit frustrated to say the least.

    Review originally posted on maytag.com

    No, I would not recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    Came scratched and dented factory sealed

    Reviewed by - September 29, 2023

    [This review was collected as part of a promotion.] Bought from Best Buy and was factory sealed with plastic and styrofoam very well protected and when we took that all off,it had scratches in 3 places and a huge dent at the top side right. But my house is small and it’s the only one that fits perfectly. I can’t stand a water bottle or salad dressings in the main areas. I have to lay everything on its side. And if you adjust it,it just makes the other areas smaller too.

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Dents easy, top drawer will NOT stay on the track

    Reviewed by - August 11, 2024

    [This review was collected as part of a promotion.] The drawer on the top shelf kept falling off the track so we had to remove it. The freezer size is great, the interior of the refrigerator is nice but you CANNOT fit full size items like a 2 liter of soda on the shelves. Like all of the garbage made these days, they dent RIDICULOUSLY EASY.

    Review originally posted on maytag.com

    No, I would not recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Beat up fridge

    Reviewed by - March 20, 2024

    [This review was collected as part of a promotion.] I bought it wrapped it plastic and undamaged Styrofoam so you know it happened before they got it ready to ship. The entire top back of it has been crushed. A drawer is shattered and the interior walls are so beat up the shelves barely hold onto the dented in ridges.

    Review originally posted on maytag.com

    No, I would not recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Whisper quiet

    Reviewed by - July 20, 2023

    [This review was collected as part of a promotion.] I bought this 8 days ago & am very pleased. The only drawback is there’s no separate compartment in the freezer to make ice cubes from trays so I saved it from my old fridge. I did NOT want the auto ice maker.

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I Love My Maytag

    Reviewed by - April 6, 2018

    [This review was collected as part of a promotion.] I got my new freezer Refrigerator as a Christmas gift and I LOVE IT. Best gift ever. It is so clean and big and bright and has a light in the freezer. I think that's the coolest thing ever.

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Very roomy inside the refrigerator & freezer.

    Reviewed by - December 10, 2021

    [This review was collected as part of a promotion.] Love the lunch meat cheese drawer. Don't need the ice maker so my freezer has that extra room without it.

    Review originally posted on maytag.com

    Yes, I would recommend this to a friend.