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Customer Reviews

Norton 360 Premium (PC/Mac) - 10 Devices - 75GB Cloud Backup - 1-Year Subscription - Digital Download

Ratings

4.4

Average rating based on 553 reviews

Rating Breakdown

380 reviewers rated this product 5 stars.

95 reviewers rated this product 4 stars.

32 reviewers rated this product 3 stars.

12 reviewers rated this product 2 stars.

34 reviewers rated this product 1 stars.

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Reviewer Recommendation

89%

Of the 547 reviewers who responded, 488 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

The product offers comprehensive security features, including reliable antivirus protection, VPN, dark web monitoring, and parental controls. Users report feeling more secure across their devices and describe the software as easy to set up and use with minimal impact on system performance. The key strengths highlighted are the effective security suite, ability to protect multiple devices, user-friendly interface, and good value. While a few customers had minor issues, the overall sentiment is very positive, and the product is widely recommended for internet security and device protection.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Comprehensive protection and lots more

    Reviewed by - May 2, 2022

    [This review was collected as part of a promotion.] This Norton 360 Premium service is the most comprehensive malware service that I’ve used. I am able to protect my laptops, desktops, IPads, and iPhones with this subscription. Setup was very easy and I was up an running within a few minutes. In addition to malware protection, this subscription gives me Dark Web scans and reports, 75GB of cloud storage, secure vpn, parental controls, and a password manager. The app has a really nicely organized dashboard that is very user friendly. I highly recommend this subscription service if you’re like me and you spend your days on the Internet, using apps, and email.

    Review originally posted on norton_us

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    stay away - registration process frustrating

    Reviewed by Paul - November 24, 2022

    Purchased the 10 licence product because of steep discount ( $ 75 off). Registration required credit card for automatic renewal @ $ 120 !!!!. ( apparently it can be cancelled any time. only reason i can see for the CC is Norton's hope to get you to pay a premium price for next years renewal) After registration I had to contact customer service since my existing subscription ( 3 months) was not added to the renewal that showed 366 days instead of 450 days . Further I had to cancel the renewal - what a nuisance. All in all I wasted 45 minutes on the phone. Do yourself a favour and look for alternatives .

    No, I would not recommend this to a friend.
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    Disappointed!

    Verified BuyerReviewed by - July 24, 2024

    [This review was collected as part of a promotion.] The VPN will always disconnect after a few minutes or 1 hour. Whenever i open the vpn app am greeted with a notifications that says "VPN DISCONNECTED BECAUSE THE WIFI IS SECURE!!" Serious how can a community wifi be secure??.. then i keep getting mails form the same Anti-Virus and VPN provider that my passwords were compromised of which it was true, i got mails feom Google too.. Okay. DONT WAST YOUR MONEY ON THIS PRODUCT!!

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Feeling secure!

    Reviewed by - September 18, 2024

    [This review was collected as part of a promotion.] I feel the most secure on the internet then I have ever felt! I entered my information and was immediately notified of all the places on the dark web that my information was found and what exactly was found. I also had them do a privacy search and was able to have my information removed from most of the internet. I set it up to review my passwords and my device which helps me feel secure. I also set up a VPN for extra security! I definitely recommend this product if you like to feel safe and know what information of yours is out there for anyone to find!

    Review originally posted on influenster.com


  • Customer rating: 4 out of 5 stars

    Best internet security out there

    Reviewed by Jer - September 9, 2020

    After testing pretty much every single major antivirus/internet security software available I settled on Norton 360 Premium. If you can get it on sale, it's worth it. Never pay full price for internet security. With Premium, you also get access to their Utilities tool which is great for clearing out files, freeing up RAM and other backend utilities. Also a Shredder tool to destroy documents. Norton is also very light on RAM usage - some will use quite a bit, so if you don't have a lot of RAM to spare then Norton is great. Only gave it 4 stars out of 5 because I wish they had all of their tools in a single program rather then several (VPN, Utilities, Passwords are all separate programs/apps). Side note - for those who complain about having to give a Credit Card number, not a big deal... As soon as you finish setting up you go into your Norton profile and turn off auto-renewal. Every Antivirus company does this.

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Secure, Private, and Protected with Norton 360 Pre

    Verified BuyerReviewed by - February 22, 2024

    [This review was collected as part of a promotion.] Norton 360 Premium is a top-tier security solution that offers peace of mind for all my devices. The VPN feature is a game-changer, providing secure internet access on my phone and beyond. This software suite, compatible with Android, Mac OS, Windows, and Apple iOS, is a one-stop-shop for internet safety. It’s easy to download and activate, thanks to its digital availability at Best Buy. With a year-long subscription, I get continuous protection without the hassle of monthly updates. Whether it’s warding off malware or keeping my data away from the dark web, Norton 360 Premium delivers. Highly recommended for comprehensive digital security.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    It’s still…NORTON

    Verified BuyerReviewed by - September 8, 2025

    [This review was collected as part of a promotion.] Good, not great overall, but excellent for the sale price ;)

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Will Buy it again!

    Reviewed by - April 17, 2026

    [This review was collected as part of a promotion.] Always used Norton and rely on its safety. Got a great price and covers 10 devices. Will buy it again next year when my subscription runs out.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
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  • Customer rating: 2 out of 5 stars

    No anti tracking feature, tons of sale tactics

    Reviewed by - February 17, 2024

    [This review was collected as part of a promotion.] I had bought 10 license version specifically to load on all my devices including older iPad. Unfortunately it can not be loaded on older vision of iPad. Also my previous version had ant tracking feature, Thus version does not have it. So every time I scan, it tries to sell me anti tracking software which is very expensive compared to $ 29.99 deal I bet at Best Buy, It also tries to sell several other add ons. It would be better if Norton sells All inclusive package. Long ago Norton package included hard drive utilities and some other utilities too. Unfortunately nowadays they want to make separate money on each feature.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    HIGHLY RECOMMEND!

    Verified BuyerReviewed by - July 17, 2024

    [This review was collected as part of a promotion.] LOVE Norton. This is a great product and super easy to install and use. I have used Norton and trust it for years. It has saved me a few times from viruses and being hacked. The 360 is great for the varying protection it offers and 10 devices is perfect for my home since there are multiple phones, tablets, and computers here. I would highly recommend the product to everyone. It is good for not only families but also single people or business owners who run multiple devices.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.