Skip to main contentSkip to footer

Customer Reviews

OtterBox Symmetry Fitted Hard Shell Case for Galaxy A71 - Clear

Ratings

3.3

Average rating based on 141 reviews

Rating Breakdown

60 reviewers rated this product 5 stars.

13 reviewers rated this product 4 stars.

16 reviewers rated this product 3 stars.

12 reviewers rated this product 2 stars.

40 reviewers rated this product 1 stars.

Write Your Review

Reviewer Recommendation

57%

Of the 141 reviewers who responded, 81 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The Otterbox case provides mixed results in terms of quality and protection for the Samsung Galaxy A71 phone. While some users found the case to be of good quality, the majority reported issues with the case not properly fitting the phone, especially the 5G version. Common problems included misaligned buttons and incomplete screen coverage, compromising the phone's functionality. Overall, the case does not seem well-suited for the A71 model, and customers are advised to carefully research compatibility before purchasing.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

Sort

  • Customer rating: 1 out of 5 stars

    This case will not work on Galaxy A71 5G T-Mobile

    Verified BuyerReviewed by - July 26, 2020

    [This review was collected as part of a promotion.] if only I had read the review before buying this case i would have saved the trip and money until there is an Otterbox that will fit my Galaxy A71 5G. The buttons on the case don't align with this phone model that's why the phone turns off by itself on a loop.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 4 out of 5 stars

    Samsung007 saw

    Verified BuyerReviewed by - January 1, 2021

    [This review was collected as part of a promotion.] Even the phone is excellent but the case i bought was for galaxy a71 not for galaxy a71 5g coss the button is different coss the Antananarivo is bigger on the 5g then the 4g phones

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    Didn't fit phone correctly

    Verified BuyerReviewed by - September 25, 2020

    [This review was collected as part of a promotion.] The volume buttons on both case and device didn't match up so it I couldn't use it without "modifying" it a tad

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    EXCELLENT COVER

    Verified BuyerReviewed by - October 13, 2020

    [This review was collected as part of a promotion.] I love my OtterBox protective cover. My new phone was quite slippery when I bought it. And I almost dropped it a few times. I had to be very careful whenever I picked it up and make sure that I had a firm grip on it. Then my OtterBox arrived and I don't have that problem anymore. My phone is now easy to grip and I don't have that slippery problem anymore. I love it. Thanks.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    Bad case

    Verified BuyerReviewed by - October 24, 2020

    [This review was collected as part of a promotion.] This is garbage it does not fit the samsung galaxy a 71 as advertised the power button is so high it only turns the volume down the hole for the ear speaker is so far away from the piece it blocks it (so for those people that don't use headphones you can't hear your calls.) I was so upset I payed for this garbage I thew it out rather then go to the store and get a refund.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 2 out of 5 stars

    Didn't read the reviews before buying

    Verified BuyerReviewed by - August 26, 2020

    [This review was collected as part of a promotion.] I was one of the who didn't read the reviews prior to purchasing..... have never had this problem with a otterbox so I didn't figure this would happen. Like eveyone else's review.... it doesn't fit the buttons for the A71 5G I got my daughter. Still seems like good protection just annoying that she can't lock the phone with the power button.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    Does not fit A71 5G

    Verified BuyerReviewed by - February 23, 2021

    [This review was collected as part of a promotion.] This case does not fit the A71 5G and it would be nice to know there are differences. This case will not fit the 5G design as the key placement is not aligned for 5G model. Phone will fit snug into the case, but side buttons won't work. It was a real challenge to remove the phone. There should be a note "this case will not work with 5G model"

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    total junk dose not fit the phone

    Verified BuyerReviewed by - July 22, 2020

    This otter box box cover is a total waste of money and the sad thing is otter box knows it . We have tried to get our money back but they wont do that ether. Now they want me to rate the made in china c**p . This is just another case of a good company turning to china to make high profits with a pice of c**p phone cover. Sad sad sad

    Review originally posted on otterbox.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Works perfect on a71 from telus in Canada

    Reviewed by Sam - August 9, 2020

    Great case. Retains decent thinness yet provides large protection. Allows you to retain the style of this sharp looking phone. All buttons and connections line up perfectly. Like how it its raised over the camera so if you place the phone on its back the camera does not contact the surface. A bit pricey but worth it

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Really nice to be able to find my phone

    Verified BuyerReviewed by - March 26, 2021

    [This review was collected as part of a promotion.] Like all Otter Box products wraps it perfectly and with the tempered glass screen protector it is good to go. Bonus - clear lets me see the phone. One problem I have with black phones is they are easy to lose. The rim of this protector is clear so it shows off the phone under every light condition. Bye bye black cover!!!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use: