Customer Reviews
Philips SoniCare ExpertClean Electric Toothbrush (HX9610/16) - White
Ratings
4.5
Average rating based on 212 reviews
Rating Breakdown
146 reviewers rated this product 5 stars.
40 reviewers rated this product 4 stars.
9 reviewers rated this product 3 stars.
10 reviewers rated this product 2 stars.
7 reviewers rated this product 1 stars.
Reviewer Recommendation
91%
Of the 195 reviewers who responded, 177 would recommend this product.
What customers are saying
This summary is generated by AI using customer reviews from multiple languages and translated into English.
Customer rating: 5 out of 5 stars
Very high quality unit PACKED with great features!
- September 3, 2019I received a free Philips Sonicare 7300 ExpertClean Power Toothbrush in exchange for my honest opinion of the product. Let me start out with this; this is a very high quality unit and it's PACKED with great features! To start out, of course it's Waterproof so you don't have to worry! Believe it or not it is also very effective yet at the same time it is also very light and soft and gentle feeling! It feels incredibly light, soft and gentle yet you can tell it's working very well! Speaking of that; it also comes with a built in Pressure Sensor that lets you know if you're brushing too light, too hard or just right! The Brushpacer will also keep you on track and help you optimize your brushing time correctly and most effectively! It vibrates differently and pauses every 20 seconds to make sure you're brushing for the right amount of time. 20 seconds per section X 6 sections = the recommended 2 minute brushing time! Speaking of brushing; it has 3 Brushing Modes that are COMPLETELY DIFFERENT! To me; this is very important because a lot of times electric toothbrush manufacturers will say they have "different brushing modes" but they are all practically the same (ie; they will change 1 thing for 1 second in each mode) However, I'm glad to report that these 3 brushing modes are ALL COMPLETELY DIFFERENT. They have completely different functions and different running times as well. In addition it has 3 different Intensity Settings. The intensity settings are really completely a matter of preference. It really would depend on which intensity setting each user would prefer. However, I assure you this is the most gentle electric toothbrush that I have ever used! Having said that; I use the highest intensity setting and it works flawlessly! In addition it comes with Bluetooth to help you completely customize and optimize your ideal brushing experience and results as well! One of the most important things about the electric toothbrush is the battery life. My old electric toothbrush had a battery life of about a week (AT BEST) However, THIS electric toothbrush lasts MORE THAN 2 WEEKS ON A SINGLE CHARGE! Totally awesome as I hate to constantly have to charge things all the time. Charge this bad boy twice a month and you're all set! You can't beat that! Oh wait; yes you can! It also comes with a 2 year Warranty and extras in the box too! The Box Includes: 1 Sonicare Toothbrush Handle 1 C3 Premium Plaque Control Brush Head 1 G3 Premium Gum Care Brush Head 1 Travel Case 1 Charger 2 Hygienic Caps
Review originally posted on philips.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
I love this product
- February 28, 2025[This review was collected as part of a promotion.] I love this product. I enjoy how it works withbthe app to track if I am using too little or too much pressure and givesme pointers. It also lets me know if I am brushing long enough. The head vibrates whennits time to brush the next section of teeth. The app tells me how much life is left in the brush heads.
Review originally posted on philips.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
It's given my teeth a white glow.
- September 4, 2019I love how gentle it is on my gums and teeth.The timer lets me know that I have used the adequate amount of time to brush my teeth.I love using the three different brushing mode's my teeth are whiter and mu gums look better.I received this for free as part of a product test and man am I happy.The battery life is exceptional and it comes with 2 different brush heads.I've been using it for a few weeks and will stay using it for the future.
Review originally posted on philips.com
Customer rating: 1 out of 5 stars
SO DISAPPOINTED!!!
- June 23, 2022Obviously I am a Sonic customer, and have been for a long time. I bought three of the new, sleek black toothbrushes ( on the left) with carrying cases for my husband and sons for Christmas. The black toothbrush will not even turn on now AND the metal rod that holds the brush is loose. I am so disappointed! I cannot find my receipt and I don't want to go through the hassle of packing everything up and trying to fight the clerk on returning a used item. I have never had any issues with Sonic before and never minded paying the high prices, but the ExpertClean is sending me to Colgate or Oral B!
Review originally posted on philips.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
The Philips ExpertClean 7300 is AMAZING!
- September 4, 2019I received the Philips ExpertClean 7300 free as part of a group study. I was really skeptical at first because I've used many electric toothbrushes and have never achieved the results they advertised. The batteries never lasted, they would fall apart, and they were always bulky. The Philips ExpertClean 7300 is lightweight, not bulky, and one charge lasts for days. I love the fact they also included a travel case so you can take it with you anywhere. The brush has multiple power settings and will even clean your gums. The Philips ExpertClean 7300 has renewed my faith in electric toothbrushes.
Review originally posted on philips.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
This toothbrush is exquisite! Thank you Phillips!
- September 4, 2019[Employee of philipsglobal] My teeth have NEVER been so clean! I can’t stop running my tongue over them because they feel as smooth as freshly polished porcelain! This toothbrush is off the hook with features like the 3levels of cleaning intensity with 3 different cleaning features! I was able to customize to my mouths individual needs.... PLUS I added in the very easy to use customizable Bluetooth app from Philips & now I have a whole new outlook on my oral care! The weekly update shows me how long I’m brushing & that I’m putting to much pressure while brushing! I love, love, love this toothbrush! Seriously thank you Phillips!╰( ͡° ͜ʖ ͡° )つ──*:*:・゚
Review originally posted on philips.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
The best toothbrush ever
- September 3, 2019I absolutely love my expertclean Phillips toothbrush. It gives a precise clean that removes debris and plaque with no problems. It's loaded with power that helps restores your gums and teeth. With the ability to change the speed and cleaning modes right at your finger tips. It's also Bluetooth enabled and has its own app to help keep track of your brushing habits. I would recommend it to everyone I know. The brush heads are so easy to remove and install. The battery life is so good one charge could last two weeks. I noticed it deep cleaned my teeth and helped my gums to not be so sensitive. I received it free for my honest review.
Review originally posted on philips.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
Technology ruins this product
- April 18, 2023I previously had a sonicare and was really happy. After a few months this toothbrush randomly buzzes for a very long time when switching quadrants. The Bluetooth disconnects all the time and it doesn’t record proper brushing. Sometimes when it becomes disconnected from Bluetooth I have to press the button 2-3 times to even start it. This is an extremely poor implementation of technology in a product. I should still be able to use this normally even if the Bluetooth connection is off. However I often wonder if it will even turn on. They should go back to the drawing board. I would not buy a Bluetooth model anymore.
Review originally posted on philips.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
Great at Cleaning
- September 3, 2019My name is Steven and I received this product for free, but my opinions are my own. This is actually a great product. It cleans well and holds a charge for several uses. Had several settings depending on what you are trying to accomplish. Had several replacement brushes included, some for different purposes depending on what type of cleaning you are trying to accomplish. Easy to use, and let's you know how long to you have been brushing. Let's you know which section of your mouth you need to work on next.
Review originally posted on philips.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
First Timer using an Electric Toothbrush
- September 9, 2022[This review was collected as part of a promotion.] This was my first time using an electric tooth brush so decided to get the Philips Sonicare. I enjoy the product but my concern was the brush itself is way too small than what I am used to. For anyone trying out an electric toothbrush for the first time it does take a little (lot) getting used to and having your mouth vibrate. Good things I experienced: Good Battery Life , Quick Charging and easy to Clean Bummers for me: Brush Too Small, little on heavy side Cost For Replacement Brushes :(
Review originally posted on philips.com
Yes, I would recommend this to a friend.