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Overview

This is a Refurbished product in Fair condition.

It has been tested for 100% functionality, carefully cleaned, and has visible signs of wear or scratches. Includes a minimum 90-day warranty.

Sony’s ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30mm driver unit delivers superior sound quality for all your entertainment.
Refurbished Fair

Refurbished (Fair) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Brand: Sony
Model: WH1000XM5/B
Web Code: 17724908
Sold and shipped by | 4.2 seller rating (5,351 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Headphones
  • Case
  • USB Cable
  • Headphone Cable

This Refurbished product:

· Has been inspected to ensure 100% functionality.

· Has visible signs of wear, like scratches and/or scuff · marks on the body of the product.

· Possible uneven light diffusion, subtle scuffs, and micro scratches on screen-not visible when screen is on.

· Includes all required accessories.

· Includes a minimum 90-day warranty.

· Comes in generic packaging.

· May be eligible for return. See the Return Policy tab for details.

· Over-ear headphones feature soft leather ear cushions for all-day comfort

· Active noise cancelling technology ensures distraction-free listening

· Professional-Quality headphones use a newly developed DSEE driver to deliver powerful audio

· Google Assistant, Amazon Alexa, and Siri voice assistants allow for easy operation

· 360 Reality Audio and the Sony Headphones Connect app, provide an advanced personal optimization algorithm that gives you an even greater sense of sound space, distance and height, allowing you to become even more immersed in your music

· Includes a USB Cable, headphone cable, and a foldable carrying case

Product Condition
Refurbished Fair
Product Line
Refurbished Fair
Primary Headset Usage
Music Playing
Professional Grade
Yes
Frequency Response
4 Hz-40,000 Hz (JEITA)
Sensitivity
102 db (1 kHz) / mW
Sound Isolating
Yes
Noise Cancelling
Yes
Noise Cancelling Type
Active Noise Cancelling
Voice Assistant Built-In
Amazon Alexa and Google Assistant
Works with Google Assistant
Yes
Works with Amazon Alexa
Yes
Wireless
Yes
Bluetooth
Yes
Headphone Style
Over-Ear
Band Style
Over-the-Head
Ear Cushion Material
Soft Leather
Folding
No
Weight
250 g
Colour
Black
DJ Style
Yes
Cord Length
1.2

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

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Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

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See our return policy to find specific return information for this product and steps on how to return by mail.