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Overview

This is a Refurbished product in Good condition.

It has been tested for 100% functionality, carefully cleaned, and has light signs of wear or micro-scratches. Includes a minimum 90-day warranty.

Includes: Carrying bag, Audio connection cable, USB cable. THIS VERSION DOES NOT INCLUDE THE HARD CASE.
Refurbished Good

Refurbished (Good) - Sony WH-1000XM5SA Wireless Noise Cancelling Headphones (Black)

Brand: Sony
Model: WH-1000XM5SA
Web Code: 19636635
Sold and shipped by | 4.4 seller rating (597 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Carrying bag
  • Audio connection cable
  • USB cable
Product Condition
Refurbished Good
Sound Isolating
Yes
Noise Cancelling
Yes
Microphone Type
Built-in Mic
Wireless
Yes
Bluetooth
Yes
Headphone Style
Over-Ear
Band Style
Over-the-Head
Folding
No
Colour Family
Black
Charging Port Type
USB-C

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • Ontario (Remote)
  • Quebec (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.