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Customer Reviews

Samsonite Classic Leather 15.6" Laptop Messenger Bag - Cognac

Ratings

4.3

Average rating based on 86 reviews

Rating Breakdown

66 reviewers rated this product 5 stars.

4 reviewers rated this product 4 stars.

4 reviewers rated this product 3 stars.

2 reviewers rated this product 2 stars.

10 reviewers rated this product 1 stars.

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Reviewer Recommendation

82%

Of the 61 reviewers who responded, 50 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

The product has received mixed reviews. Many customers praise its quality, design, and functionality, describing it as high-quality, elegant, spacious, and well-made. However, a significant number report poor quality issues such as low-grade materials, faulty zippers, and thin leather. Some express disappointment and have even returned the product due to the lack of quality. Overall, the product has both positive and negative aspects, with some customers very satisfied and others dissatisfied with the quality and durability.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 1 out of 5 stars

    Zippers Broke After 3 Business Trips

    Reviewed by - November 16, 2022

    Literally used this thing on 3 trips all domestic and a couple visits to the office and the front zipper already broke and is ripping away from the fake leather. The zippers were barely aligned properly and the threads started to fray the first day but I thought it might just be typical break in. Nope only had this for a couple months and it’s already trash. It’s a shame because it looks great and the size is perfect. This would be my favorite bag ever if the zippers and stitching weren’t complete garbage.

    Review originally posted on samsonite.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great quality bag for anybody

    Verified BuyerReviewed by - May 25, 2020

    [This review was collected as part of a promotion.] #sweepstakes This is a great quality bag with a lot of practicality. It has enough zippers to fit what you need without being too big. At the same time it's not too small. It also looks good and feels sturdy. It's a medium size bag. Not too small and not too little. The quality of the material is good and so far there have been a lot of compliments.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    The last top loader you’ll ever need?

    Verified BuyerReviewed by - November 25, 2024

    [This review was collected as part of a promotion.] I bought my first top loader 35 years ago. Still does the job, but I thought it was time for another! Definitely a great bag!

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    So far so good

    Reviewed by - November 4, 2019

    I use this bag as my everyday work bag (I am an attorney). I chose this briefcase over other brands for the width, this one can fit a large legal file and my laptop with ease along with my other personal items. So far this bag is great as it has a space/slot for everything which I was looking for. I'm not sure what the other reviews meant about it not resembling the pictures as mine looks exactly as depicted online. Leather feels like a good quality, zippers are smooth, shoulder strap and pad feel sturdy. Hopeful this briefcase will last a long time! Only downside is, as a female, I wish this size briefcase had a bit more stylish look to it. But I chose function over style.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Very poor workmanship

    Reviewed by - February 24, 2023

    The bag was a Christmas gift and overall it's a very specious, classy, nice and comfortable to carry around leather briefcase, with a supreme and ergonomic loading-space design. Unfortunately, shortly after 1 year of a happy use, due to a subpar manufacturing quality, the arm strap attachment completely ripped-off the main bag (please see attached picture). The damage occurred suddenly, without any earlier symptoms, during normal use. I had used my bag every day to carry my work computer, wallets, headphones, notebook, and pens, therefore I don't believe that it was too many too heavy items for such a spacious bag. Besides, I always carry my bag and look out for it with utmost care. I own other Samsonite products and never have problems with them, and I have always perceived and choosen Samsonite-branded products for their quality and longevity. If you also expect that from this model, better look for something else.

    Review originally posted on samsonite.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Returning Bag

    Reviewed by - June 19, 2020

    I was surprised with the quality of this bag especially having owned other Samsonite Leather Bags. I was looking for a bag I could use at work (Attorney). The quality of material used is poor. The leather looks and feels cheap. The zipper hardware also feels like a hard plastic as opposed to a hard metal. I am returning the bag and will look elsewhere. Also, I am not happy that Samsonite is charging me a $14 return fee. I'm surprised they aren't waving these fees given that most stores are still closed in the state due to Covid. I'll be hesitant to give them a shot again in the future.

    Review originally posted on samsonite.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I would recommend this back to anybody looking for nice bag.

    Verified BuyerReviewed by - May 25, 2020

    [This review was collected as part of a promotion.] What a great bag. I can put my 15 inch laptop in it and some books. It looks good and it's durable. Looks like it will last a while too. It's not small or large I would say it's medium.

    Review originally posted on samsonite.com


  • Customer rating: 5 out of 5 stars

    Classy, Reliable, and Thin Enough

    Verified BuyerReviewed by - November 13, 2024

    [This review was collected as part of a promotion.] I love how it just looks streamlined, and I can put everything I need for school and work in it. A bonus is that it doesn’t take as much space as my old laptop backpack.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    This will last

    Verified BuyerReviewed by - November 20, 2025

    [This review was collected as part of a promotion.] I changed my backpack for this Classic Leather Toploader. It took me a while to pick one since there are many options in the market. Now that I dress more formally to teach at the university I switched to this and I think it was worth every dollar. It feels durable and I can fit inside everything I need for the day: laptop and charger, notebook, a book or two, a couple of snacks, and sheets of paper. I think I'll use this for a long time.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Poor quality

    Reviewed by Mik - August 19, 2023

    One look at this bag and the lack of quality is totally obvious. You'll get maybe a few months of regular use out of it. Very poor quality zippers and stitching, the leather (if you can call it that) is so thin it feels like it will tear with the slightest form of stress. Samsonite is no longer synonymous with quality. Took it back to Best Buy the same day I received it in the mail.

    No, I would not recommend this to a friend.
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