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Customer Reviews

Samsonite Pro 15.6" Laptop Commuter Backpack - Black

Ratings

4.6

Average rating based on 61 reviews

Rating Breakdown

51 reviewers rated this product 5 stars.

4 reviewers rated this product 4 stars.

2 reviewers rated this product 3 stars.

1 reviewers rated this product 2 stars.

3 reviewers rated this product 1 stars.

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Reviewer Recommendation

88%

Of the 43 reviewers who responded, 38 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The backpack is praised for its sturdy construction, ample storage, and convenient features like an RFID-protected pocket and USB charging capability. Many find it comfortable to carry, even when fully loaded. However, some customers report issues with the product's durability, such as premature wear and tear. There are also complaints about the adjustable closure and velcro not functioning properly. Overall, the backpack offers good quality and versatility, but potential buyers should consider the mixed feedback on its long-term performance.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Best backpack I've ever owned!

    Reviewed by - December 22, 2019

    [This review was collected as part of a promotion.] Samsonite brand have never disappointed me with its products and this backpack is not an exception it's just outstanding! It has everything to make your travel experience a breeze with comfort and practicality. Very thoughtful design gives modern style yet professional look. Has right amount of pockets for your belongings to keep you organized during you trip. Quality is superb - sturdy zips, inside and outside material is stitched just right. Wide enough straps and memory foam cushion layer in the back will make you forget sometime that you even carrying something on you back. Light weight and just perfect!

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Sleek, Stylish, Professional, Versatile!

    Verified BuyerReviewed by - July 20, 2020

    [This review was collected as part of a promotion.] #sweepstakes I have to say this is by far my favorite backpack to date out of the countless OGIO and Herschel bags I have owned. This bag was my first big step in the right direction for a versatile backpack with multiple spaces for utilities to help me keep truly organized for my line of work and lifestyle! Definitely will be using this for everyday lifestyle, hikes, amusement park trips, work, and so much more! Hoping to win the #sweepstakes !!! Thanks Samsonite.

    Review originally posted on samsonite.com


  • Customer rating: 3 out of 5 stars

    travel bag!!

    Reviewed by - January 6, 2026

    the bag looks great, but I think USB connection it appears to be missing.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Amazing backpack!

    Reviewed by - December 30, 2019

    [This review was collected as part of a promotion.] I absolutely would recommend this backpack to anyone. I'm a sheet metal worker & use it for work everyday to carry some work tools, my laptop, and all my essentials. I love how organized it keeps me, it's super lightweight, the straps are comfortable on your shoulders, and it's easy to find everything I pack. I can tell I'm going to use this backpack for the next decade it is so well made. Wouldn't buy another brand ever.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    The bag already tore in multiple places

    Reviewed by - March 18, 2023

    I bought this about a month ago and am very disappointed to say that it already tore in multiple places. For this price range it is frankly ridiculous that this could happen. There are also various sections that look like they are about too tear as well…

    Review originally posted on samsonite.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Specifications are not correct

    Reviewed by - October 4, 2020

    I bought the backpack for my 14 "Lenovo ThinkPad but the Fast Fit does not work for a laptop up to 15.6" as described in the product specifications. The adjustable closure is very forced to the point that the velcro cannot be kept closed and opens under pressure. If you are thinking of buying this backpack, only consider buying it if your laptop is 10 "or maximum 12". Bad investment and very dissatisfied for buying on the web with an expectation and when receiving the product it does not work correctly.

    Review originally posted on samsonite.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Durable backpack made of quality material

    Reviewed by - December 31, 2019

    [This review was collected as part of a promotion.] I travel most of the year and I needed a durable backpack that is comfortable enough to carry all of the time. I finally found it. This backpack has been with me through the Chicago snow, Seattle rain and Las Vegas heat. It is very well made. It is easy to clean. I really like all of the compartments, I have found use for all of them. I like the cord compartments. The compartment for my laptop was my favorite compartment it protects my laptop and is kind of hidden which I liked a lot. I liked the tablet sleeve a lot as well. I work and travel with a lot of tech so a backpack that has a compartment for all of my gadgets was necessary. Another great thing are the RFID pockets that protects your items from identity theft. This is a must have and I recommend it to all of my fellow business colleagues.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    My New Backpack

    Verified BuyerReviewed by - November 4, 2023

    [This review was collected as part of a promotion.] Love my new backpack. I actually ran through about 5 other backpacks. This particular back is much more roomer. Love the integrated pockets. Individual slot for my Iphone that fits perfectly. In addition there is a separate removable pouch to place cords that I use often. Love the handle that is stitched in for a solid grip if I decide to carry my backpack with one hand. There is also a cord to add an external batter with a holster to hold my external battery. The adjustable shoulder straps are strong and durable I do not feel once on my shoulders that they will slip our tear like other backpacks.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Changed travel for me

    Reviewed by - April 14, 2023

    This backpack has many thoughtful design features for someone who travels frequently. It has several pouch options for different work and travel items. I particularly appreciate the sunglass pouch on the side and the water bottle holder which can hold my 32oz hydroflask. I was initially hesitant on paying so much for the bag but the overall quality and convenient design features have significantly improved my travel experience after a year of using it. If you are looking for a new travel backpack, I recommend to visit a Samsonite store to physically look at all the different options and sizes they offer.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Really good quality

    Reviewed by - December 20, 2019

    [This review was collected as part of a promotion.] I am really impressed with this backpack. There is tons of space and plenty of separate compartments. I really like the charging cable feature. The materials are extremely high quality and it looks very modern and stylish.

    Review originally posted on samsonite.com

    Yes, I would recommend this to a friend.