Samsung Galaxy A21 32GB - Crush Black - Unlocked - Open Box
Open Box

Samsung Galaxy A21 32GB - Crush Black - Unlocked - Open Box

Model Number: SM-A215WZKAXAC
Web Code: 14964999
Sold and shipped by | 3.8 seller rating (274 reviews)

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Enjoy on orders from this seller.


Overview

**Open Box product. Minimum 6-month warranty. See more information below.** Stay connected and entertained anywhere, anytime with this Samsung Galaxy A21 smartphone. Featuring a large 6.5" Infinity-O Display with HD+ resolution, this phone offers an immersive viewing experience with top-notch visuals. The quad lens camera at the rear makes it possible to capture professional-quality photos.

Seller Return Policy

Read return policy

This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a minimum 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

Spectacular viewing experience

• 6.5" Infinity-O Display offers a big and immersive screen that makes reading news and watching movies easy and exciting

• HD+ TFT screen with 720 x 1600 resolution ensures bright and vibrant visuals with amazing clarity and details

Versatile storage and reliable speed

• 32GB of built-in storage space (expandable up to 512GB via microSD; memory cards not included) can easily take care of your storage needs

• Octa-core CPU (4x 2.3GHz, 4x 1.8GHz) and 3GB of RAM keep the device running smoothly and efficiently

Professional-quality photos and videos

• Quad camera on the rear featuring 16MP wide, 8MP ultrawide, 2MP macro, and 2MP depth allows you to take professional-grade photos with ease

• Front 13MP camera is perfect for taking great selfies

• Max Full HD front and video capture with 1920 x 1080 resolution provides clear, highly detailed, and steady footage

Secure and highly practical

• Fingerprint scanning allows you to easily unlock your phone without the need for a password, thus making your phone more secure

• Bluetooth 5.0, NFC, and Wi-Fi (802.11 a/b/g/n/ac) allow for seamless wireless connectivity

• Shock-resistant and water-resistant design makes this phone reliable and durable

Product Condition
Open Box
Phone Model
Galaxy A21

Base Features

Wireless Carrier
Unlocked
Bluetooth
Bluetooth 5.0
Dual SIM Card
No
Memory - Expansion
MicroSD - up to 512GB
CPU
2.3GHz, 1.8GHz
RAM Size
3
Phone Operating System
Android 10.0
SIM Card
Nano SIM
Battery Type
4000mAh Lithium Ion

Connectivity

Wi-Fi
802.11 a/b/g/n/ac
NFC
Yes
Mobile Pay
No
Wireless Charging
No
Cable Connection Type
USB Type-C
Headphone Jack
Yes

Camera

Front-Facing Camera Resolution
13MP, F/2.0
Rear Camera Resolution
16 MP, F/1.8, 26mm (wide); 8 MP, F/2.2, 16mm (ultrawide); 2 MP, F/2.4, 22mm (macro); 2 MP, F/2.4, (depth)
Front Video Capture Resolution
Max FHD (1920x1080)
Rear Video Capture Resolution
Max FHD (1920x1080)
Camera Flash
Yes

Display

Display Size
6.55 in
Display Resolution
720 x 1600
Display Type
HD+ TFT

Sensors

Fingerprint Scanning
Yes
Depth-sensing
No

Physical Features

Shock Protection
Shock-Resistant
Water Protection
Water Resistant
Colour
Black
Dimensions (cm)
7.7 (W) x 16.8 (H) x 0.8 (D) cm
Dimensions (in)
3.03 (W) x 6.61 (H) x 0.31 (D) in
Weight
0.193 kg
  • Travel Adapter
  • Data Cable
  • Ejection Pin
  • Quick Start Guide
Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Canada cellular Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Headphones and Earphones (all types) 30 Days 0% Not Returnable
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 15%
Cell Phone Accessories 30 Days 0% 15%
Computer Accessories 30 Days 0% 15%
Computers (Laptops & Desktops) 30 Days 0% 15%
Monitors 30 Days 0% 15%
Portable Storage Media & Hardware 30 Days 0% Not Returnable
Printers 30 Days 0% 15%
Tablets, iPads & eReaders 30 Days 0% 15%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.