Customer Reviews
Sony WH-1000XM4 Over-Ear Noise Cancelling Bluetooth Headphones - Black
Ratings
4.7
Average rating based on 15371 reviews
Rating Breakdown
12399 reviewers rated this product 5 stars.
1812 reviewers rated this product 4 stars.
541 reviewers rated this product 3 stars.
265 reviewers rated this product 2 stars.
354 reviewers rated this product 1 stars.
Reviewer Recommendation
93%
Of the 15184 reviewers who responded, 14092 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary was generated by AI based on customer reviews.
Customer rating: 5 out of 5 stars
No Regrets!!! Excellent!!!
- January 23, 2021[This review was collected as part of a promotion.] At first I'm so hesitant to buy this headphone for about 2 weeks choosing between a headphone and airpods. I've been wearing airpods since its first launch having the 1st gen and 2nd gen so moving to a headphone is a tough decision. Putting it on my cart then removing it, then back again. I have seen multiple reviews on both the pros and cons before convincing myself to finally buy it. I'm so happy with my new headphone and the color that matches my iphone 12 pro max and specially having it connected to two (2) devices at the same time!!! My Iphone and Macbook is connected at the same time! This is Awesome!!! I will definitely recommend to a friend!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Content never sound so sweet
- October 29, 2021[This review was collected as part of a promotion.] I have been salivating at a chance to purchase these headphones, since the reviews on YouTube by MKBHD. Folks I can tell you, it is a phenomenal piece of technology for it being a headphone. The crew at Sony that engineered this baby made it so intuitive. The audio through the headphones to telecom the battery levels once you tap the power. Cables you don have use headphones issued on the plane. I am extremely happy with my purchase. Usually, I’d wait a year after manufacture warranty to expire to get a thorough understanding of the product, but I couldn’t contend myself. Parents are really going to appreciate the noises canceling feature but plea use it responsibly. LOL!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Amazing Headphone for Students
- August 22, 2020[This review was collected as part of a promotion.] I am a student using Sony WH-1000XM4 from last 3 days, I must say these headphones are the best. I used to have XM3 before but I think it is worth upgrading. Here are some features I liked about new XM4: - Multiple Device Support - Auto pause/play - Speak to Chat (Loved It!) - Best in class noise cancellation - Best sound quality - Different modes based on activity like sitting, walking, running, etc. I would recommend this headphones to every student/professional who is reading this review.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
One of the best Sony headphones out there!
- October 24, 2022[This review was collected as part of a promotion.] I have these headphones for 3 years now and I can definitely say these are one of the best headphones out there. These over the ear headphone are very comfortable to wear! It’s great for folks who like workout! They wrapped around nicely around your neck so doesn’t feel bulky at all! There minimal buttons on the headphones so it’s all through a touch interface on the headset. You can even turn them off if you like on the Sony app! The noise cancellation feature is great and helps me focus on what I need to do and the battery life is excellent! I definitely would recommend the replacement plan if you use these often!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
I'M IN LOVE 10/10
- December 22, 2022[This review was collected as part of a promotion.] LOVE LOVE LOVEEEEE. FANTASTIC purchase. BEST purchase ever. Best pair of headphones I've owned. The packaging and build is so user-friendly. It also came with the airplane adapter jack. I love most about the case where it's thin and flat, easy to carry versus those clunky beats ones. Sound quality is great too! For this price range. The hand gestures and controls are more complicated than beats, but incredibly useful once you get the hang of it.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 3 out of 5 stars
Bring Back VPT!
- September 13, 2020Don’t take away the custom EQ, but please bring back VPT as an added feature set. Nothing more to say...if VPT returns with a software update these will be hands down the BEST HEADPHONES WORLD WIDE, and the sells will flourish. For now I’m keeping mine. Purchased Silver but I won’t change my 3 STAR review to 5 Stars until the VPT is brought back with a software update.
Review originally posted on sony.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Fab Fab Fabulous
- September 30, 2021[This review was collected as part of a promotion.] These bluetooth headphones by Sony are the absolute best. The features that come with this device are is what's needed especially with noise cancelation, easy connectivity, sound customization within the app and comfort with wear. These headphones are worth every dollar and cent.
Review originally posted on sony.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Sony WH-1000XM4 review
- December 17, 2022[This review was collected as part of a promotion.] After using Beats Solo, SoloHD, PowerBeats, and Studio 2&3, I decided to try out the XM4. After reading tons of articles and watching YT videos, I wanted to see for myself what the hype was about. It also helped that the price was lower for the holiday season. Whoa! It's insane that me having a bit of hard of hearing to begin with can distinguish new instruments in a song that I've heard hundreds of times while working out! I love music, but because of the sound these cans project, love for music and sound is more pronounced and renewed! It's insane, almost like I'm a fanboy again for music. I am super impressed. I'm a bass guy, but the balance of mids and bass seems to be just right! It doesn't matter what genre if music, the brilliance and artistry is impeccable now. Wow! The airplane adapter is cool to have, and the USB-C is a nice touch to keep up with modern times. ANC is solid, like literally smart headphones! It held its own against its successor, the XM5, which is a story in its own right.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Simple Review
- May 20, 2022[This review was collected as part of a promotion.] Satisfied with the quality of this Sony headphone. The noise cancellation on this headphone is top notch. I’ve read reviews stating this doesn’t connect to two devices at once or that the multi connections doesn’t work well but I’ve not had an issue with that at all. I’ve also used this with FaceTime calling. For some reason it there was a slight lag in the headphone connecting for the first two times, but afterwards it worked just fine. They’ve also been tested in making reels for IG and worked just fine. The sensitivity on the speak-to-chat is a little high, so I’m looking into tweaking that if possible. I can cough and it picks up the sound. That may work for some and not for others. I’m still exploring all the features but so far, I’m really satisfied with my purchase. *The charging cord is not shown but its not a very long cord. I suggest getting a separate charging cord for this device. That’s not a deal breaker for me. Its just a cord but totally up to the purchaser based on their individual needs. *I may update later once I’ve used my headphone for more than six months.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Stunning Quality
- October 16, 2024At first I was a bit hesitant due to the size description, but the headphones are super light-weight. I check the battery percentage regularly as I use these at least 4 hours a day but have found they only need charging once a week. To add, there is an adapter in case it runs out of charge whilst you're out of the house. Noise cancelling function is great but I have noticed that the ambient sounds selection can be a bit temprimental. I'm hoping the quality remains high with time but will have to wait and see; they have served me very well for the first month at least.
Review originally posted on sony.com
Yes, I would recommend this to a friend.