Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black

Model Number: WH1000XM5/B
Web Code: 16162187

Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Black


Enhance your listening experience with the Sony WH-1000XM5 over-ear headphones. They feature comfortable ear cushions made of leather and offer active noise cancelling technology for distraction-free all-day listening. Connect to your smartphone via Bluetooth to use the built-in microphone for crystal-clear, hands-free calling.
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Enhance your listening experience with the Sony WH-1000XM5 over-ear headphones. They feature comfortable ear cushions made of leather and offer active noise cancelling technology for distraction-free all-day listening. Connect to your smartphone via Bluetooth to use the built-in microphone for crystal-clear, hands-free calling.

  • Over-ear headphones feature soft leather ear cushions for all-day comfort
  • Bluetooth connectivity allows for easy wireless connection to compatible devices
  • Professional-quality headphones use a newly developed DSEE driver to deliver powerful audio
  • Active noise cancelling technology ensures distraction-free listening
  • Amazon Alexa and Google Assistant voice assistants allow for easy operation
  • Built-in microphone and 30-hour wireless talk time let you enjoy lengthy, hands-free calls with premium call quality
  • Includes a USB cable, headphone cable, and a case
Headphone Style
Primary Headset Usage
Music Playing
Band Style
Sound Isolating
Noise Cancelling Type
Active Noise Cancelling
Noise Cancelling
Wireless Talk Time
30 h
Charge Time
2 h
DJ Style
Professional Grade
Built-in Mic
Voice Assistant Built-In
Amazon Alexa and Google Assistant
Works with Google Assistant
Works with Amazon Alexa
Ear Cushion Material
Soft Leather
250 g
  • Headphones
  • Case
  • USB Cable
  • Headphone Cable

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown











Reviewer Recommendation


Of the 223 reviewers who responded, 189 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Ease of Use:


  • Sony WH-1000XM5 Headphones
    Reviewed by Cessnatim - May 27, 2022

    [This review was collected as part of a promotion.] Sony WH-1000XM5 Headphones The Sony WH-1000XM5 are so impressive featuring new drivers with flagship superb features and design, active Noise Cancelling (ANC) Fantastic for home, office, travel the list is endless. Optimised for Alexa and Google Assistant. The headphones are covered in a soft coating leatherette they are very comfortable to wear. One of the first things you notice when you open the box is the environmental packaging It's unbleached and wholly recyclable and uses no plastic whatsoever. The headphones are made mostly from Acrylonitrile Butadiene Styrene (ABS) which is useful material in acoustic terms which is mostly produced from recycled plastic and can be recycled again at the end of its life. So full marks to Sony for doing this. The Sony WH-1000XM5 main controls use capacitive touch panel on the right ear cup with actions as follows: Swipe Up = Volume Up Swipe Down = Volume Down Swipe Forward = Track forward Swipe Back = Track back Hold (Centre) =Voice assistant Double tap centre= Pause / resume Cup hand =. Ambient sound pass through On the left ear cup you will find two buttons, a power button and ANC mode button.Hold down the power button turns the headphones on after three seconds pairing will start, after that you can pair with your phone/computer. If you press NC/AMB button you can toggle the ANC mode, you are able to select the ANC/ANC off. The Ambient sound mode lets you hear what’s going on around you. You connect the headphones via Blue tooth or a TRS cable. When you listen to the WH-1000XM5 via the wired connection you turn the headphones on and that enables the ANC or leave them off. They sound quite different in passive mode. At the bottom right is a USB-C Charging port that allows you to charge the headphones. The Sony Headphones Connect App works great with these headphones and I highly recommend that you download it. Also you can get the latest updates for your headphones. Battery life for these Sony headphones is approx 30 hours on a full charge, if the battery is flat you can charge for just 3 minutes you will get 180 minutes of playback or of course you can always use the 3.5mm cable for analog playback. The headphones tend too boost the bass a bit too much with a detriment of the midrange however by using the App you can use the equalisation feature to tailor to your liking. These Sony Headphones support Sony’s high bit rate codec called LDAC which gives very good sound quality. On using the wired connection I found the sound performance identical to the wireless mode but you need to make sure they are powered on, if you listen in passive mode performance is not so good. The Sony WH-1000XM5 headphones sport 8 microphones and the call quality is good and is excellent on zoom calls or phone meetings. It rejects outside noise well. Overall these Sony headphones are a great buy but expensive, but if you want the best they are definitely worth the outlay.

    Review originally posted on

    Yes, I would recommend this to a friend.

  • Beats the Competition
    Reviewed by Trobadour - May 25, 2022

    [This review was collected as part of a promotion.] --- SETUP --- To set up these headphones, you must download the Sony Headphones app. From there, follow the on-screen instructions to connect them via bluetooth to your mobile device. --- FEATURES --- 8 microphones for active noise canceling (ANC) exceptionality, bluetooth and auxiliary options, USB-C charge, 3 minute charge gives 3 hours of use, 4 microphones for voice precision, capacitive touch controls, auto-ambience features, and 30 hours of continuous use. --- PERFORMANCE AND EXPECTATIONS --- Visually, these headphones didn’t stand out much compared to other headphones I’ve owned. In fact, they are prone to getting oily quickly and don’t scream quality at first glance. However, what it lacks visually more than makes up with its superb features. The over-the-ear cup design makes these one of the most comfortable headphones I’ve worn to date. It helps that they are light to wear and its minimalistic design makes it intuitive to use the controls available. The headband has a memory foam that lies comfortably on your head for extended periods of time. The true value of these headphones comes with the customization provided for you in the free Sony app. Within the Sony app, you can turn on several features that are unique to scenarios you may encounter. For example, these headphones come with superb ANC technology. What this means is that the embedded 8 microphones on the headphones turn on to block ambient sound around you and make your listening experience sound as if you are listening to your audio in a vacuum, allowing you to truly focus on what you’re listening to. In the app, you can turn on a feature that will automatically turn off the ANC if you start talking with someone so that you can clearly hear them. At that point, the microphones will capture the voice of the person talking to you, and you will hear them through the headphones. This is great if all you plan to do is listen to your audio. However, if you like singing along to your tunes, it doesn’t work so well. Since it’s a feature you can turn on or off, you can decide what you prefer. Similarly, if you have the auto-ambient feature off, you can still turn off ANC temporarily and quickly with the intuitive touch-capacitive controls. Place the palm of your hand on the right ear cup and your music will automatically fade and ANC will turn off, allowing you to listen to what you need to listen to. Imagine being on a subway and you need to hear the stop. This would be an ideal use of the quick ANC turn-off feature. The headphones also detect when you remove them. Doing so, it pauses what you are listening to, including watching shows from a streaming service. This is a feature that I enjoyed more and more because it’s just practical. The headphones feature 360 Reality Audio. For it to work, you need to take pictures of your ears within the app, the pictures are sent to a Sony server to be analyzed, and in return, you get a personalized 360 audio experience with specific apps. Some require a subscription. However, you can try the feature with the free 360 Reality Audio. I followed instructions and set up my personalized audio experience with the 360 Reality Audio app. I listened to the audio before and after the analysis of my ears. I personally didn’t find a difference, but the sound of the headphones is enjoyable nonetheless. --- VALUE --- These headphones have the right amount of well thought out bells and whistles that are useful, practical, and easy to understand to justify their price. --- APPROVAL --- I highly recommend the headphones for the person who considers themselves an audiophile, the student who wants no outside disturbance while studying, or for the person who simply wants the best audio combined with the best comfort for extended periods of time!

    Review originally posted on

    Yes, I would recommend this to a friend.

  • Top notch noise canceling with a nice style
    Reviewed by JKinSYR - May 23, 2022

    [This review was collected as part of a promotion.] Right out of the box I was so excited to pair these Sony WH-1000XM5 with my iPhone 13 Pro. Simply need to put it into pairing mode and it was ready within seconds. Download the Sony Headphones app from the App Store and my headphones were ready to be used to the fullest. The technology that Sony has paired into this set of headphones is impressive. Noise-canceling on this pair of headphones is impressive. I can't hear much of any external noise when I'm around noisy environments. Working from home I can't hear the cooling fan, external speaker, or vacuum when the noise canceling is active. Even more impressive is the sound quality on phone calls or online web meetings. I had my music speaker on 40% volume during a phone call and the other party couldn't hear my music, as only my voice was making it through to them. Sony has crafted a pair of smart headphones with advanced technology built into them. One QN1 noise-canceling processor paired with the Integrated V1 processor can really cancel out the background commotion. There are a total of eight microphones that are actively monitoring external noise to give you the best audio experience as a headphone user. Inside the ear cups are 30mm drivers that do an exceptional job at sound quality for crisp high notes and deep bass notes as well. With the app, you can easily fine-tune the sound preference which suits your hearing best. There is built-in AI in the form of DSEE Extreme to help upscale compressed digital music files to ensure that I'm getting a full experience for my music of choice. Four beamforming microphones on this pair of headphones are designed to capture your voice in full clarity and precision. Hands-free operation is possible with the touch interface that can be turned on/off through the app. The right ear cup allows for volume and music controls for example. These particular headphones also have the ability to pause your music when you start to speak so you can converse when needed, and this feature can be turned on/off via the app. Also depending on your movements, the ANC will adjust in case you're moving around your home or various locations, and this feature took me some getting used to but can be turned on/off via the app. Alexa is also built-in and can be activated if you choose to. Pair these Sony headphones easily to two devices at the same time, which has been helpful for listening to music from my iPhone and then connecting to my Windows laptop for a virtual meeting. There is a nice hardshell case that comes with these to help protect this luxury set of headphones. Also included in the case is a 3.5mm gold plate L-shape audio wire so you can listen to your headphones with a wired connection if you choose to. Also, there is a USB-PD cable for charging purposes. Battery life is stated to be up to 30 hours of total play, and you can get a 3-hour charge in just 3 minutes with the provided USB-PD compatible AD adapter. The overall fit of these headphones is really nice. I can wear these for long periods of time without feeling discomfort. The pads are large and soft with the leather encircling your ear in full. The headphones are adjustable with nice smooth and quiet movement across the headband, without clicking to set a place on your headband size. The look and design of these headphones are very upscale and minimalistic which I like because I don't want to be flashy with branding and attract attention with my headphone choice. For me, this has been a great set of headphones so far for home usage and while commuting. They offer incredible noise cancellation and truly are one of the best sets I have ever used. The style is elegant and upscale. This is a luxury set of headphones meant for use in stationary settings and multi-tasking. I would not recommend using these for any exercise or precipitation weather, since there is not an IPX rating. PRO: Noise-canceling technology is top-notch The style looks really nice Sony app offers many options to maximize the headphones All-day comfort CON: Cautious to use while exercising due to lack of IPX rating

    Review originally posted on

    Yes, I would recommend this to a friend.

  • Sony’s newest cocoon of sound perfection
    Reviewed by TECHBEENGOOD - May 20, 2022

    [This review was collected as part of a promotion.] Sony - WH-1000XM5 Wireless Noise-Cancelling Over-the-Ear Headphones (Black) There should be no doubt that there is a battle for the top ranking in the category of noise-cancelling, audiophile level headphones. And, Sony puts serious effort into achieving that top spot. Sony’s best, this WH-1000XM5, is a work of technical excellence as well as sublime comfort and isolation from the world around you. Sound accuracy excels, and is infinitely modifiable via the constantly evolving SONY CONNECT APP. I’m going to describe the more special features from an end-user perspective and comment on my impressions regarding sound. The quick take: Wow. This is an exaltation of music against a backdrop of silence. These may well be the best noise-cancelling headphones this year and for a few years more. Before I begin, however, I’d like to acknowledge another role my Sony headphones have played in the life of my music-loving family. My family is delighted when I get my newest Sony headphones. You see, I hand my previous versions down to my adult children or their children. In fact, I see my oldest (decades old) Sony headphones being used by my talented piano playing granddaughter, as she practices her lessons. It’s her favorite way to practice, plugged into her electric piano. Like this current iteration, every Sony headphone becomes an instant classic and a desirable gift that keeps delivering beautiful music for generations. There are few of my indulgences that have had such a wonderful impact on my family. STAND-OUT FEATURES; WHY DO I CARE? and HOW DO THEY PERFORM? • Bluetooth 5.0, provides simultaneous connection to two devices. With minimal effort, I can switch between my iPhones and my Mac laptop.. The Sony supports SBC, AAC and LDAC codecs; reception range extending up to 30 feet. • SPECIAL NOTE: It’s very easy to use the Bluetooth “2nd device” feature to connect to a Sony Bravia XR series TV. I can now find these headphones listed as an audio selection on my TV after connecting via Bluetooth. Selecting the 1000XM5 results in a personal, high quality sound system that is simply wonderful. Volume is controlled via TV volume or at the headphones (or App). • Sony WH-1000XM4 noise-canceling utilizes 8 microphones to broaden the range of environmental sounds which are reduced (or enhanced if desired). Control for noise reduction is centered in the App but includes automated features that optimize sound cancellation depending on where I am. Noise reduction is as good as anything I’ve ever witnessed. I had practically a rock concert playing in the background of this same room where I was testing this feature. In fact, I was forced to pull away from my ear at least one ear cup to determine exactly how loud the background system was playing, or if it was even still on. The Sony’s were successfully blocking EVERYTHING in the environment. It was an amazing noise cancellation performance. Droning, noisey equipment sounds (air conditioner, lawnmowers) never had a chance to break through. • During calls, 4 beam-forming microphones are calibrated to only pick up your voice even if there’s significant background noise. As you start your conversation, “Speak-to-Chat” automatically stops your music and mixes in ambient sound so the conversation is more natural even with the headphones remaining in place. All my calls are easily understood. • Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression. I leave this on, but to be frank, everything just sounds greatly anyway. • Battery life is said to extend to 30 hours (I’m testing). Keep in mind that these headphones are wireless …. but only until you use that double ended headphone jack to plug into your computer or AV equipment. Listening doesn’t have to end because this wired use does not require battery power. • The case is an all new design, super compact, rugged, and contains the wire accessories safely and securely. THEY’RE HEADPHONES, so How do they sound?!? ANY WAY YOU WANT. Seriously. The Sony WH-1000XM5 defy any effort you make to dislike them. Out of the box, I concluded that Sony was slightly emphasizing the low base. Everything else sounded balanced and natural to me. I flipped to the EQUALIZER page in the App, tapped the CLEAR BASS icon, and used the SLIDER just below the equalizer controls to dial back the base until it sounded more normal to my ears. I had another 5 bands of equalization to modify (MANUAL MODE) or I could select from some already customized sound contours. I chose not to change anything else. Your ability to modify, correct, distort and emphasize music or other programming is virtually unlimited. The simple fact is, the SONYs provide an underlying accuracy, delicacy, and expanded frequency range that gives us end users an unhindered platform to build on or subtract from. We’re in charge. These are special sounding headphones, as detailed and natural as anything I’ve ever owned. I sampled Apple Music’s acoustic collection, modern and classics. I was especially interested in re-mastered Lossless versions of Beatles, Doors, Love and other artists from the 60s. I jumped forward in time to recent Justin Timberlake, Bruno Mars, Billie Eilish, and Charli XCX. Everything was a joyful presentation of detail, rhythm and dynamics. Every minute playing music, or listening to high quality TV programming, with the Sony WH-1000XM5 feels like the first time I’m hearing this music or programming. I have too much music and programming to explore, so I’m cutting off this review here. I can easily recommend these headphone. They’ll eventually, inevitably filter down to a family member who will love them as much as I do today.

    Review originally posted on

    Yes, I would recommend this to a friend.

  • Wonderful, But Maybe sony Should Issue A Warning
    Reviewed by Rocket - June 3, 2022

    [This review was collected as part of a promotion.] I always look forward to getting new tech. Less so, when I am replacing an item like for like due to a breakdown or fault. Less so too, if I’m just getting an upgrade to an existing piece of kit that I have. No, for me, the real excitement begins when I get a piece of tech that I haven’t owned/used before. Step forth the Sony WH-1000XM5 Noise Cancelling Headphones. Sure I’ve had headphones, but not the noise cancelling variety. Resplendent and shiny new in what Sony describe as their environmental packaging initiative. No plastic in the packaging and the Product Box is made using Sony’s Original Blended Material. I took a further look in to this and it appears that the headphones are also made of recycled materials. I don’t tend to buy items based on their environmental credentials, but seeing the attention that Sony are giving to it, it clearly is something that a lot of people care about. I would even go as far as to say, it’s woken me up to the fact and I should be a little more considerate in my buying habits going forward. The first impression you get is one of quality and environmental consideration. Nice one Sony. Once you get inside the box, which is worth keeping to protect your headphones case from future misdemeanours, you are greeted by a further case, this time in a grey hard cloth finish that is attractive and functional. Undoing the gold zipper just helps build the anticipation and once fully opened you aren’t disappointed, though at first sight I am surprised at how little is in the case. But wait, those crafty folk at Sony have worked some magic and as I start to explore I realise that everything I need is in the pack. A discreet flap hides the location of the headphones cable and USB charging cable. The first thing that strikes you is how beautifully styled the headphones are. Everything is colour matched in a quality matt black finish. They’re light and softly rounded rather than futuristically angular.They ooze quality. Considering this was new tech to me, I was a little anxious about understanding and mastering it’s complexities. I needn’t have worried. The sleeve (Again in recycled material) that contains all the documentation shows a QR code that when scanned takes you to a User Manual for the headphones. Next, download the Sony Headphones Connect App. Follow the instructions makes setting up the headphone's simple. Sony have also included a variety of options that allow you to trial for free any one of four music streaming services that provide the 360 Reality Audio Experience. The good news is that the trials are for three months+ in most cases, giving you ample time to trial your chosen service. The concept of the 360 Reality Audio is that instead of you hearing the sound in just a stereo environment it is relayed to you as if you were in your very own musical sphere. I may not have done it justice with my description but I can promise you the most wonderful listening experience. Clarity and depth are the words that come to mind to describe it. To get the best listening experience you have to create your own personalised profile. Again, a really simple experience that involves using an app to guide you. The app assesses the shape of your head and ears that allows the software to build a unique profile to enhance your listening. I saw a TV drama only a few days after I started using the WH-1000XM5’s and the lead character in it said she only listened to her music via headphones. Strangely, that is something I’ve begun doing myself since I got the headphones for all my music listening except when using the radio in the car. The noise cancelling element of the headphones is brilliant. The first time I used them brought back to me a recent flight I took that lasted over four hours. Had I had the headphones then I would have used them to cut out all the background noise on the plane. I fly about five times a year so they will be invaluable to enhance the quality of my journey. In use, the headphones are simple to use. You can do most things by using the touch controls on the right headphone. You can play, stop, pause and skip through tracks while raising and lowering the volume just by moving you fingers in a particular direction. The same actions can be used when taking calls. If you cover the whole right headphone in the cup of your hand the sound is reduced to a mere whisper allowing you to listen more attentively to your surroundings. Combine this with the Ambient or noise cancelling button on the left headphone and you can alter the sound to include the local ambient noise or have noise cancelling on. With music playing you can speak and the sound cuts out allowing you to hear your voice and locality more clearly. Any alerts on your phone are acknowledged with a sound in your headphones to keep you in touch with the rest of your social network. Remove the headphones and the music playback pauses and restarts when you put them back on. So useful. By now you may be beginning to realise how much I’ve fallen in love with my Sony WH-1000XM5 Noise Cancelling Headphones. I love them, and can’t believe I haven’t found myself searching them out before. I use them at my computer while working (Even wrote this review while using them). When my wife chooses to catch up on her soaps or talent shows of an evening I slip the headphones on and take myself to the immersive sound experience created by my WH-1000XM5’s. However to conclude this review, a word of warning. When I started using them I found myself moving about the house singing along to the tunes I was listening to. I was having a great time until my enraged red faced wife tapped me on the shoulder and told me to stop the noise. Maybe Sony should put a warning on the packaging discouraging those of us that can’t sing to be mindful of others around us when we use them?

    Review originally posted on

    Yes, I would recommend this to a friend.

Product Category
Headphones, earphones, and ear buds (of any kind including AirPods)
Return/Exchange Period
30 days
Unopened, No signs of use

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