Customer Reviews

Bought this device for two work computers. Works very well, easy to install if you follow instructions. Took some fiddling around with monitor brightness/contrast settings to get it right but the picture is great now. Only one problem I'm experiencing with both setups is the keyboard/mouse lags. When connected through the dock, my Microsoft wireless keyboard/mouse combo lags quite a bit and I'm not able to use it that way. I've had to revert back to plugging that directly into the laptop, which sort of defeats the purpose of the dock as I now have zero available USB ports on my laptop. If anyone has a solution for this it would be greatly appreciated!

Connecting Docking station to monitor, wired keyboard, wireless mouse and printer via a StarTech switch SV231DDVDUA (2 Port DVI VGA Dual Monitor KVM Switch USB with Audio & USB 2.0 Hub) with StarTech cables. On initial connection everything works through the dock, but after several minutes the keyboard, mouse and printer drop (USB Device Failures). Video stays connect with 1 monitor via DVI connection. Tried loading set-up software from site rather than disk provided and different USB ports, but same results. Another manufacturers docking station work fine with the switch. Like StarTech and would like to resolve, but not working well at this time.

I have 4 of these docking stations for our small business. The docking stations are generally good and work fine. However, overtime I am noticing that the docking stations are starting to freeze about once per day. The only way of fixing this is to unplug the docking station and plug it back in or restart the computer. Both of which are annoying. Also the S/N I have for the product does not match anything in Startech's database making it difficult to get support. Hopefully they will contact me when they see this review...

[This review was collected as part of a promotion.] My new docking station works great! I have a VGA connection for my monitor. Once I installed the software and connected all my peripherals, I needed to download additional drivers by clicking on the Startech software and selecting download updated drivers. Once I did this, my monitor started displaying properly. I am now able to use both my laptop screen and my monitor in a dual monitor setup. I needed more than 3 USB connectors so I purchased a Startech 4 port USB hub which takes very little room but works great.

My first experience with Startech was using their 2.0 USB docking station, which caused problems when trying fix the external monitor resolution. I had gone back to Startech and got support from their online help team, who has always been great in handling my questions. They were able to identify a resolution compatibility issue and suggested using the new 3.0 dock. I went along with the suggestion and tried the 3.0 USB dock..... and it is working great! It's been working for about a month now, no problems with resolution, no problems with connecting all the other various peripheries for the work station. I would highly recommend this dock to anyone looking for a simple, and sleek solution to their office or home working station. Next time I need a docking station, I will be getting this one from Startech as it is working perfectly!

[This review was collected as part of a promotion.] My wife gave me two monitors for Christmas so that I could bring work home instead of staying late at the office. This was the only docking station that I was able to find which would allow me to connect two external monitors to my Lenovo laptop. I'm still working out how to get both screens to work with a remote session but I think that's an issue with the remote connection and Windows, not with the docking station.

I have purchased five docking station in the past few months. Each one was a plug and play install. Systems work great. There is a small issue with one unit not connecting to the ethernet. I'm sure it's a minor issue and can be easily corrected when I have time to get to units location. All in all, if I need more units I will be ordering them from you guys.

I bought this bar to have access to extra USB ports. Well this bar keeps dropping two out of the three ports. For keyboard/mouse and headphones the quality is laggy and the USD stops working, which completely beats the purpose of getting a docking station to begin with. I only use VGA connection for the monitor other than the USB ports. How an this be fixed?

I'm not going to write a lengthy review, other than to say this device is rock solid on my MacBook Air. Easy to follow instructions on their website re: install. I did have one small issue (my fault) and I called support. Support, in Ohio USA, answered on the 3rd ring. Solved it VERY quickly. I've been using this 6 months, and again, it's rock solid.

[This review was collected as part of a promotion.] This small inexpensive docking station reliably allows you to dock your laptop. I have ordered 10 of these and had an issue with only one. StarTech was very responsive and sent out a new unit as soon as I sent them the tracking number of the unit I was sending back. Other than that I have used them without issues. I would highly recommend.