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Customer Reviews

VTech Corded Phone With Caller ID (CD1281)

Ratings

2.5

Average rating based on 44 reviews

Rating Breakdown

6 reviewers rated this product 5 stars.

5 reviewers rated this product 4 stars.

12 reviewers rated this product 3 stars.

3 reviewers rated this product 2 stars.

18 reviewers rated this product 1 stars.

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Reviewer Recommendation

43%

Of the 23 reviewers who responded, 10 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The product has a mixed reception, with some users finding it easy to set up and use, while others report poor sound quality, display issues, and lack of memory. The handset and speakerphone are commonly criticized for tinny sound, breakup, and volume problems, particularly the speakerphone. The display can also deteriorate over time, becoming illegible. Additionally, the phone lacks memory, causing settings to be lost when unplugged, and the handset cord is considered too short.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 2 out of 5 stars

    Huge disappointment

    Reviewed by Narjis - December 19, 2020

    We had a V-Tech for years and the hands-free function worked well as long as we did not adjust the volume. Then the (out-going) voice transmission began to break-up so badly we could not be understood. We require this function on the phone as we work from home on teleconferencing and require a landline phone for confidentiality. Given our long (5 years) good success, we purchased an identical phone. The new phone immediately had the same problem. This was very disappointing as every other aspect this phone is a joy to use. Many other users experienced this same problem. Now we are researching the reviews of the competitors.

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Broken Speakerphone from the beginning, just don't buy

    Reviewed by Sahel - May 4, 2016

    On speaker mode, the other person can hear 1 out of my 5 words.


  • Customer rating: 1 out of 5 stars

    Don't waste your money

    Reviewed by Bryon - November 7, 2020

    I purchased this phone on Apr.6/12, and May 31/13, and Jul.13/17. They are only warrantied for 1 year ONLY. The second one lasted 4 years. The third one lasted 3 years. Problems: the screen stops working (all of mine did this), the last one the ringer stopped working and did not receive calls. Spend a little more and buy a better rated phone.

    No, I would not recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    WOrks, but has weak points

    Reviewed by Joffa199 - October 4, 2023

    The VTEch Corded Phone with Caller ID (CD1281) is a desk top phone. It is relatively siple to use, although the display for Caller ID for incoming calls is poor. The volume controls for the handset and hands free are good. I have not tried to program the 10 frequently called numbers. I have so many that 10 does not help. The handset is flimsy and is unlikely to stand up to heavy wear and tear. The manual u]is good in parts, and poor in others. The power cable provided is ridiculously short. There is only one ring tone, and it may not please every user. It was cheap and does its job. I will be interested to see how it stands up to everydat use in an office after five years!

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 1 out of 5 stars

    Deteriorated Fast

    Reviewed by SB - September 24, 2015

    Initially fine, but after a few months, screen display deteriorated badly. Many pixels became inactive, to the point where numbers or names are often completely illegible. As well, stored numbers are randomly dropped from memory for no apparent reason. I chose the phone largely because of its large, clear display, so it is a big disappointment that it turns out to be illegible, and having to constantly re-enter stored numbers is a large nuisance. So this phone gets a very poor rating..


  • Customer rating: 1 out of 5 stars

    poor quality speaker phone

    Reviewed by Grant - February 1, 2017

    The poor quality of the speaker phone makes this purchase almost useless. I'd return it, but I'm just too lazy to bother.


  • Customer rating: 5 out of 5 stars

    Great Phone!

    Reviewed by David - August 22, 2010

    I really like this phone. After buying so many other phones and returning them, this phone has almost everything I was looking for. I'm not sure what Angela's problems are, but I have not experienced any of the problems she has described, and the screen light does stay on but I guess that it just dosen't bother me. The phone has various volume controls and even a volume boost, the screen display is great (I set the contrast to 1) and storing phone #'s is a snap. The only draw backs is that it doesn't let you know when there is a message waiting, and the volume of the ring is not loud enough to wake me up if I'm sleeping which I would prefer. To me, these are minor points. Overall, I would recommend this phone.


  • Customer rating: 1 out of 5 stars

    Phone Stopped Working Properly

    Reviewed by Ryan House - June 25, 2011

    My Phone no longer works in Touch Tone Mode. It will work in Pulse Mode. I pick up the phone I hear a dial tone yet when I press the buttons nothing changes. I don't hear the button sounds. eventually I get the message to hang up the phone. Data Pulse mode is torcher. You can press the phone number as fast as you want but its going to take forever for the number to actually finish dialing in pulse mode. Its just like using one of those old wheel phones. depending on which numbers are pressed will determine how long the pulses last for each number pressed.


  • Customer rating: 1 out of 5 stars

    Do Not Bother

    Reviewed by MaryAnn - October 17, 2015

    After only a few months the call display disappeared from the screen. Tried to remedy the problem but without success. Not worth the cost or time to send out for repairs.


  • Customer rating: 2 out of 5 stars

    lacks 'heft'

    Reviewed by Call Me Maybe - August 13, 2020

    Quite frankly, I wish I had purchased a more expensive telephone. The one I selected is light weight, sounds "tinny" and slides off my desk in use, it is just too light. Some folks may enjoy the lighter weight but I find it annoying. Having said that, I will say the service in store was incredible, friendly, accommodating, humourous and an exceptionally pleasant encounter. I ordered my item on a Monday morning and it was delivered on Wednesday afternoon...quick service!!!

    No, I would not recommend this to a friend.