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Customer Reviews

Whirlpool 30" 19.7 Cu. Ft. French Door Refrigerator with LED Lighting (WRF560SFHZ) - Stainless Steel

Ratings

4.3

Average rating based on 633 reviews

Rating Breakdown

322 reviewers rated this product 5 stars.

216 reviewers rated this product 4 stars.

52 reviewers rated this product 3 stars.

15 reviewers rated this product 2 stars.

28 reviewers rated this product 1 stars.

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Reviewer Recommendation

86%

Of the 538 reviewers who responded, 463 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The product appears to have a spacious interior with good organization, an attractive French door design, quiet operation, and efficient cooling and freezing. Useful features include adjustable shelves, crisper drawers, and a slide-out shelf. Some customers found the interior space a bit limited compared to previous models, and a few reported issues with the door seals or noisy operation. Occasional problems were also noted with the freezer compartment freezing items too much. Overall, the majority of customers seem very satisfied with the product's functionality, design, and value.

This summary was generated by AI based on customer reviews.

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  • Customer rating: 4 out of 5 stars

    Great features

    Reviewed by - May 1, 2018

    (This review was collected as part of a promotion.) I bought my fridge and I’m so happy and I gonna buy a lave vaisselle

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    math ( traditional method )

    Reviewed by - October 22, 2020

    (This review was collected as part of a promotion.) bought this 2 months ago really works great.nice design

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Spray foam exposed. Looks awful.

    Reviewed by - April 16, 2020

    Nice fridge if it didn't have a bunch of gross looking spray foam seaping out of every crack. We are on our second one, luckily we could replace it, but this one is just as ugly!! So so frustrating. The ones on display don't have this issue. Can not recommend, at all. Waste of money.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Door Hinge Failure

    Reviewed by - June 28, 2022

    Bought this refrigerator in 2019, the bottom right door hinge divot has failed where it recesses/inserts into the bottom of the door. This is not a replaceable part, and is held into the door with only a flimsy piece of plastic and some expanding foam. Ridiculously weak and cheap design, I can’t believe Whirlpool appliances has come to this, and with only a one year warranty, no wonder.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Strong, will not go with French doors again

    Reviewed by - August 6, 2019

    (This review was collected as part of a promotion.) Recommended setting is 3 but things near the back freeze. So we leave it set on 2. Impossible to get the doors to line up completely level, electrical wires part glued next to one of the screws you are supposed to be able to turn, cannot turn the screw without affecting the wires, and the door leveling T isn’t a perfect tool either, pretty good for such a small piece of plastic, but not perfect and the handles arrived nowhere near level, not sure how to remove screws to really try and even then out. Spent a lot of time on it but things will never be perfectly even. Not terrible, but will definitely be annoying to look at for the years to come and I’m sure will get more annoying as time progresses. The shelve spacing is different, probably really good once we get use to it.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    Design improvement required

    Reviewed by - May 2, 2024

    (This review was collected as part of a promotion.) The fridge works well with no problem so far. The only complaint I have is the design of the storage space not fully utilized and functional. A lot of space is wasted that could have increased the storage capacity. Unlike other brands, the separator in the freezer compartment cannot be removed or adjusted which is a poor design.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Should have gone with another make

    Reviewed by - September 17, 2025

    Bought both Whirlpool fridge and stove to replace older models that we had that were getting old. We decided to go with Whirlpool again because the previous appliances we had were of good quality and lasted forever. Boy was I wrong. Refrigerator is making noises when starting up and compressor seems to make a jolting sound. Almost sounds like its shorting out. As for the stove model YWEE745Z it always makes a crackling sound when it's on. They are making these much cheaper now and selling for so much money. If I would have known that, I would not have bought from Whirlpool. Not even 2 years and I need a technician to come. Not impressed.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great features! Hopefully saves energy!

    Reviewed by - July 26, 2018

    (This review was collected as part of a promotion.) Bought less than a month and I knew this is the right brand and fridge for my family.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Poor quality

    Reviewed by - August 7, 2025

    (This review was collected as part of a promotion.) Poor quality, door always stayed open . Looking at it closer could be bent

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great size and hold a lot of food

    Reviewed by - August 11, 2022

    (This review was collected as part of a promotion.) We bought this Fridge along with other WP appliances for our new mini home. We have a very small kitchen and it fits very well in the space - does stick out a little but with the French Doors, it's not an issue. We've had a bottom freezer before but having a drawer that slides out is so much easier - especially for my wife who has difficulty getting up and down. We're still getting used to the layout of the shelves - not a lot of space for tall items like Milk and Juice but if we buy the square 2 L sizes we can lay them down behind until we open them.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.