Customer Reviews

[This review was collected as part of a promotion.] This is my first time buying an appliance from Best Buy. First one delivered had many scratches inside and out. It was exchanged for the same type a week later. Second refrigerator had foam showing through trim plus scratches and the control buttons appeared to hold water. Pictures are provided. Do not get rid of existing appliance until you are totally satisfied.

[This review was collected as part of a promotion.] Love the new refrigerator. We had a small one that came with our park mobile. It worked fine just very little room. This one when you open the doors you can see everything. Plenty of storage bins on the sides. It was just installed so will have more comments once we’ve had it for a while

[This review was collected as part of a promotion.] First fridge I've ever owned. So far so good, had this for two years now. No issues at all.

[This review was collected as part of a promotion.] I bought it five months ago and I'm happy what I did

[This review was collected as part of a promotion.] This Whirlpool is one of only two, maybe three modern brand name appliances that are feature packed, yet only 30 inches wide. Incredible! My last Whirlpool side by side was simply too wide to fit, worked perfectly, never gave me trouble, so of course I replaced it with this one. I ❤️ the feature letting you remove moisture so food isn't wet & soggy. The LED lighting is perfect. The shelves sliding back or tilting outward increase height space and ease to get things out. The freezer has sliding shelves to access what you need easily. The stainless steel finish wipes fingerprints or stains very easily. I like this refrigerator!

[This review was collected as part of a promotion.] 1. Refrigerator arrived with a plastic film wrap to protect it. The plastic film was applied prior to the hardware (handles and trim) being applied; result was unable to remove plastic wrap that sticks out around trim and handles. Finish at the top and bottom of both doors have fine scratches, no way to remove them without marring the surrounding finish. 2. Small refrigerator drawer inside of right door, will not close all the way, I have removed the drawer to inspect for foreign objects or other issues with the drawer slide track, unable to get it to close, sticks out approx one inch. There is a positive: Refrigerator is quiet, water filter provides nice tasting water, and the interior of refrigerator and freezer are well designed for placing items inside.

[This review was collected as part of a promotion.] This is a great fridge but I am concerned with quality control. Right out o the box the door (non-water dispenser side) has insulation coming out of seams and the whirlpool logo crooked. Most likely just cosmetic, but after spending A LOT of money on a new frig, it’s pretty disappointing to have to see this every time I walk by it. I had some initial issue with water dispenser too on the first day but was able to resolve with company I bought frig from. Whirlpool- I hope you’re reading this.

[This review was collected as part of a promotion.] I love this refrigerator. It worked perfectly the first three weeks. One day after that before a month passed of me owning it, all of a sudden water appeared on the floor at the front of the refrig. My freezer wasn't freezing any more. I called and Whirlpool agents were very helpful and set up an appointment to come see what was going on. I thought I would lose all my food and my refrig. A friend suggested that I up the freezer and refrig "stars to 4." I did that and now no more leaking and everything seems back to perfect. I am hoping it stays that way for many years. I canceled that check up appointment.

[This review was collected as part of a promotion.] We purchased the Refrigerator before Thanksgiving last year. Come January of 2020, the ice maker seized up and continued to spill water onto the floor and it caused us quite a mess all the way into the basement. A tech was called and he said that the ice maker was bad and it was replaced. The clean up cost us over $10,000.00 We did call our insurance company and it was covered under our policy.

[This review was collected as part of a promotion.] I am really glad that I purchased this model French door refrigerator. It fits the space in my small kitchen perfect and it matches my other appliances that I already have. The space inside is perfect for everyday use. Right now I am able to fit my frozen turkey inside. I love that I can still get water from the outside and it has a light on it. Thank you whirlpool.