Customer Reviews

Scratch and marks magnet. Just have had the cook top for 3 days and we see permanent marks formed on the glass top. We used the manufacturer recommended cleaning solution but has no impact on the permanently formed marks. The previous cooktop -Amana that we had for last 15 years was anti scratch and marks.

[This review was collected as part of a promotion.] Works great but it stains easily I try to clean as soon as i use it but still saints

(This review was collected as part of a promotion.) perfect glass cooktop easily compatible with wall oven. great performance and beautiful look. easily cleaned

[This review was collected as part of a promotion.] I love the multiple options for burner sizes in the front. I also love that the largest burners are in the front. Heats up pretty quickly. Seems much larger than our previous cooktop, which as the same size and only had one large burner. Only drawback? Cleaning is more difficult than my previous one. I used to clean that with damp paper towels with a drop of dish soap. This one requires a cooktop cleaner which dries and then needs buffing. Anything else I've tried leaves streaks. That's why I took a star away from this otherwise great cooktop.

(This review was collected as part of a promotion.) Glass is very poor quality. gets scratches at every opportunity. I had Bosch cooktop before & used it for 6 years and not even a single scratch. & this whirlpool cooktop has multiple scratches in one month. All the knobs have different settings .... some turn slow when clockwise & some are other way. no similarity for user. Very poor design. and Glass is not flat - glass has a hump in middle. possibly due to cheap material or flaw in manufacturing.

[This review was collected as part of a promotion.] I bought this cooktop about a month ago to replace an old Magic chef that had outlived its life expectancy. This cooktop looks very sharp with the stainless steel trim and knobs. I installed myself. Very easy. Happy customer!

[This review was collected as part of a promotion.] Seems like a good unit - do like that it has 2 dual burners for flexibility if ever doing 2 bigger pots or pans. Does seem to heat fairly quickly. The one negative we have noticed so far is the knobs. It would have really been nice if they had put a white inlay in the little recess area on the on of the knob to make it much easier to see where the setting is. This is especially true on the dual burners so you can tell if it is pointed to the small or the big size of the burner. I believe the stainless steel version does this and I know our older Whirlpool we replaced did it on the black knobs. Seems like a cost savings that is not worth it.

[This review was collected as part of a promotion.] This cooktop was shown as the replacement model for our old Whirlpool glass cooktop after we cracked the unreplaceable glass on that one. The required cutout dimensions in our granite countertop for the new cooktop matched the cutout for the damaged one. Within the first week of use, the glass for one burner developed hundreds of tiny rings that we could not remove with a razor, scrubber sponge, soap and water, or one brand of cooktop light duty cleaner. The rings couldn't be felt on the surface, so we assumed they below the surface. We contacted Whirlpool for warranty service who willingly scheduled an onsite repair. Prior to the repair appointment, we purchased Affresh glass cooktop cleaner, which is recommended in the cooktop manual, though certain it wouldn't help. To our amazement, a couple of rounds of the Affresh cleaner and considerable rubbing completely removed every ring. Attached are before and after photos (the tiny specks in the "after" photo are from my camera, not visible on the actual burner). Bottom line: the new cooktop performs well, is a sleeker look than the old one, and you abolutely must use Affresh or an equivalent cleaner to keep the glass looking like new.

[This review was collected as part of a promotion.] I’m remodeling my kitchen. So we wanted to upgrade our 15 year old glass cooktop to one with dual burners and a warming element. After only two weeks of minimum usage we noticed small scratches. We only use the proper cooktop cleaner and followed the instructions for cleaning in the manual. After 15 years my previous cooktop did not have this issue. Disappointed that it seems to scratch so easy. Other than the scratching issue, the cooktop is very nice. We like the dual burners and the warming element.

(This review was collected as part of a promotion.) We've been using our new Whirlpool 30-inch electric ceramic glass cooktop for a few weeks now, and we're delighted with it. One of three brand new appliances we purchased for our newly renovated kitchen, it has two dual radiant elements and a warm zone; must-have features that we use daily. There's other more expensive cooktops with more advanced features, which we looked at but in the end decided on the model we have. It meets our needs perfectly well, and we love its sleek all-back appearance!