Customer Reviews

They sure don't make things to last as they used to. One month in and I just dropped a .7kg size frozen piece of lamb and the various damage it just did blew my mind; now I regret my clearly cheaply made investment. It took a scuffed chunk out of the bottom inside of freezer in front of drawer as well as a shatter impacting crater style crack. It was as if the plastic was wax, my husband witnessed and also couldnt believe how easy it was and now we know this item wont last as those things happen, especially given the tiny easy to roll off shelving. I'm devastated and this changed my entire what would have been 4 stars as the coldness from both fridge and freezer are incredibly impressive and cant be beat. However, my fridge and freezer doors don't line up (one is taller than the other) and the magnet on the back of the fridge door also doesn't line up. The seal on inside of fridge door was put on visibly crooked which the delivery guys weren't satisfied as I wasnt until they verified the seal still vacuums shut as it should at least.

[This review was collected as part of a promotion.] I purchased this over a month ago due to my fridge leaking all over my kitchen hardwood flooring. I was in a horrible accident and returned home wheelchair bound and a week after coming home this happened. I searched around for a fridge that would fit my cabinet opening (which was not standard) and had to purchase a smaller sized fridge. I also knew that I did not want the bottom freezer any longer because it was a pain. I thought this fridge was perfect for me and went with a referred appliance shop. They told me it would take 3wks to come in!! It ended up being a MONTH before it got to me. It has blemishes on the inside fridge panel that I thought was glue but, is small holes and circular scuffs. I also have a chip on the side that is visible and it makes noise. Also, NO middle draw for cold cuts and cheese. Nothing that I hoped for and what I thought I purchased. I'm extremely disappointed in the product (being so well known) and company that sold it to me.

(This review was collected as part of a promotion.) Bought this fridge as a replacement for a Kenmore model that served 20 years give or take. It was nice to find and purchase a white coloured side by side without an ice maker which gives added freezer space. I initially had bought the 25 cubic foot model but, unfortunately, the model was just under an inch too high for installation. This fridge has been in operation for over a month now and so far, so good. It’s spacious enough for my household. Upon plugging the unit, I haven’t changed the factory default settings. Beverages and milk from the fridge are refreshingly cold. The freezer keeps the ice cream at nice texture. No room for negative comments here. I have 4 stars because I couldn’t pull the grill off to level the front feet. I feel that if I try pulling the grill off, it feels as if I’ll break it. It’s okay as added weight of items stored in the fridge and freezer section have seemed to help but, it still needs adjustment. For the most part, I’m happy so far and hope to get years of reliability from this appliance.

less than a month after purchasing this refrigerator the vegetable drawer on the second shelf from the bottom broke. the plastic runner under the right side of the shelf broke. it was only held up by a small molded portion of the runner assembly which slipped into the glass shelf above it. the runner assembly was not fastened to the inside wall of the frig. the left side runner did have a screw to help the runner unit stay secured. i don't know why the right side was designed without that feature. very stupid...chintzy and unacceptable.

[This review was collected as part of a promotion.] I bought this black fridge because I needed a larger one and I didn’t want white or stainless. I would have preferred a flat black or textured black because the shiny finish on this fridge is very susceptible to scuffs and scratches and you can only use very specific cloth to clean w/out scuffing it😕. When it was delivered and they took off the protective film there was very visible damage to the finish in a few places😖. I’m waiting to see if they will replace the doors. It’s very unsightly and we aren’t happy. If for some reason they won’t replace the doors the store can take the fridge back and order something else for us… The fridge is very roomy and we love the double doors. It’s very disappointing that a new fridge came damaged under the protective film.

[This review was collected as part of a promotion.] Still transitioning, but happy with new fridge. Aside from the obvious and evident design elegance, it's been working smoothly and, as a brand new piece of equipment, like clockwork. Ample space, very well lighted and sturdy structure. Nevertheless, it should be noticed that included instructions do not really match the actual structure of the fridge, and some deductions were required to get it leveled. Also, as depicted in the attached photos, workmanship and detailed cleaning as it came out of the manufacturing shop, can be improved. Overall, at this point in time, if given the option, still will buy this model.

STAINLESS STEEL NOT FINGERPROOF RESISTANT! At all!!!! NO WAY TO LEVEL.

(This review was collected as part of a promotion.) The coil cover in the freezer is out of alignment.. At this moment, I still missing leveling feet after I received the refrigerator and no customer service know what leveling leg is. On the stainless sheet surface, I can feel the vertical strip buffer. Inside the refrigerator, the PVC material is not even make any clear coating compare to my eight years ago refrigerator from Whirlpool. The side door alignment tool is not even with the refrigerator.

(This review was collected as part of a promotion.) We bought this fridge about a month ago mainly for its size. Our kitchen is about 26 yers old and has a built in fridge area with the cupboards. So very limited in choice. We decided to buy the Frigidaire. So far so good. It has plenty of space, cools and freezes well so it meets our need. We were able to order accessories like an add in deli meat storage sliding tray, fridge shelf and freezer shelf to maximize the space. There are zero quality issues even though this is the entry level appliance. My only complaint is the doors are easily smudged and require daily cleaning with a stainless steel cleaner.

[This review was collected as part of a promotion.] del Number: WRS312SNHM06 Serial Number: HRC4613344 Comment/Question: Purchased a whirlpool side-by-side on November 17, 2023. Was delivered on December 19, 2023. While putting things in freezer, a package fell to the bottom by the bottom basket. The freezer bottom shattered. This is unacceptable as I haven’t even had it one month. it should not have done that that easily. Please contact me, so that I may get this resolved.