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Customer Reviews

Whirlpool 33" 21.3 Cu. Ft. Top Freezer Refrigerator with LED Lighting (WRT541SZDW) - White

Ratings

4.2

Average rating based on 1096 reviews

Rating Breakdown

590 reviewers rated this product 5 stars.

312 reviewers rated this product 4 stars.

111 reviewers rated this product 3 stars.

37 reviewers rated this product 2 stars.

46 reviewers rated this product 1 stars.

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Reviewer Recommendation

86%

Of the 975 reviewers who responded, 840 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

This refrigerator offers good storage capacity and adjustable shelves. Many users are satisfied with its overall performance and value. However, some common issues include noisy operation, problems with the freezer, and concerns about the quality and durability of the materials. The consensus is that this is a decent basic refrigerator, but there are some design and quality control aspects that could be improved.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Cool Refrigerators!

    Reviewed by - November 28, 2022

    [This review was collected as part of a promotion.] Our FCS Program has grown by leaps and bounds and we needed more storage space to work with our two day food labs! These refrigerators are a blessing!

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    A great replacement!

    Reviewed by - August 16, 2021

    [This review was collected as part of a promotion.] We love our new Whirlpool refrigerator! The stainless steel exterior is so easy to keep clean with just some soap and water, and no fingerprints ever show on it. The refrigerator inside has loads of space, and we love the spacious shelves inside the door which easily contain bottles of soda, beer, and wine, as well as loads of condiments within easy reach. The freezer is large as well, and the only complaint we have about anything is that the shelves inside the freezer door are open at the bottom, which lets frozen food slip out. We wish the shelves had been closed as the refrigerator shelves are. Other than that, we are thrilled that we switched to a Whirlpool refrigerator.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Disappointed

    Reviewed by - August 13, 2024

    [This review was collected as part of a promotion.] Disappointed. Louder than my previous fridge which was 20 yrs.old. I have been tweaking the controls to get the proper temperature in both compartments and the thermostat just does not maintain the proper temperature. The room temp is pretty steady and the load of products in the fridge is constant. AND I wait 24 hours between setting changes. Quality control seems poor because they neglected to drill the holes where the top part of the fridge handle is supposed to be attached.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    This is great Frig

    Reviewed by - February 24, 2021

    [This review was collected as part of a promotion.] Third times the charm. We were recommended this Whirlpool after two other failed new frigs, different brand. Great lighting both frig and freezer which most don't have today. Also glass shelves both frig & freezer, nice touch. Compresser is quiet which is more than be said for other brands. Ice maker is fast and produces large amount of ice. The only drawback is no split shelves but this is an issue in all brands today.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    VERY DISAPPOINTED

    Reviewed by - June 24, 2024

    [This review was collected as part of a promotion.] I am not happy with this refrigerator . The design of the inside is so different from the one that broke down. The freezer door shelving, does not have a bottom so most items slide out the bottom. I always buy Whirlpool products so I am REALLY DISAPPOINTMENT!

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    What a great refrigerator

    Reviewed by - March 3, 2026

    (This review was collected as part of a promotion.) I am very happy with this make and model. Although it replaced a larger side by side, it has just as much storage space as the old one. I thought I would miss the side freezer but I don’t.

    Review originally posted on whirlpool.com

    Yes, I would recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    Mixed feelings about refrigerator

    Reviewed by - October 16, 2021

    [This review was collected as part of a promotion.] I have a love/hate relationship with this new refrigerator. I love the wide door and adjustable shelves inside the refrigerator section. I hate the door shelves in the freezer section. These shelves are half shelves (only 2 inches wide with a 2 inch wide gap to the bar across the front). These door shelves do not hold small containers and frozen vegetable bags; they fall through the gap. This is a poor engineering design. Otherwise, the freezer is spacious enough to hold my food.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    No lo Recomiendo

    Reviewed by - September 3, 2025

    No suelo hacer reseñas sobre productos pero quiero prevenir a otros compradores que compren esta basura de refrigerador, no sé porque lo sigue vendiendo aún cuándo Whirlpool sabe que este modelo ha tenido muchos problemas, compré el mío hace aproximadamente 5 años en Home Depot, en los primeros meses tuve que reclamar a la garantía de Whirlpool porque el refrigerador en el freezer se lleno de escarchas y no pasaba el aire hacia la parte de abajo y se dañó los alimentos , ha tenido este problema constantemente ,aparte de que se suda y los alimentos se descomponen rápidamente. Como tenía un plan de protección con Home Depot enviaron varios técnicos y le llegaron a poner varias piezas pero el refrigerador actualmente continúa dando problema,s es un verdadero limón, no lo compren ,no vuelvo a comprar un producto Whirlpool.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    freezer door shelves

    Reviewed by - September 11, 2023

    [This review was collected as part of a promotion.] i have had this refrigerator for 2-1/2 weeks, and absolutely DO NOT like it. The space between the end of the shelf and bracket on the door is approximately 2" wide. This causes boxes to fall through this space unless several stuffed/jammed in together to hold them in place. I definitely would not recommend this refrigerator.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Out of Square and bad Doors

    Reviewed by - July 5, 2020

    [This review was collected as part of a promotion.] I have still yet to get fridge fixed. The doors do not want to open at all. There is such a suction that i literally reinjured my shoulder (no joke). That is how hard they pull open. I have to push in best I can on seal to make it open. Also the fridge wobbles really bad. Once you get the wobble better then the fridge is way out of level. My floor is level all the way around fridge too. I believe the frame is out of square as I have never had a fridge do this before. I tech said he had never seen this happen before and so far hasn't fixed it. I just want a replacement. If an elderly person would own this they would not bet doors open at all.

    Review originally posted on whirlpool.com

    No, I would not recommend this to a friend.