Customer Reviews
Beats by Dr. Dre Powerbeats Pro In-Ear True Wireless Earbuds - Black
Ratings
4.6
Average rating based on 29948 reviews
Rating Breakdown
22654 reviewers rated this product 5 stars.
4025 reviewers rated this product 4 stars.
1406 reviewers rated this product 3 stars.
733 reviewers rated this product 2 stars.
1130 reviewers rated this product 1 stars.
Reviewer Recommendation
90%
Of the 29870 reviewers who responded, 26858 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary was generated by AI based on customer reviews.
Customer rating: 4 out of 5 stars
L's PBP
- December 25, 2021[This review was collected as part of a promotion.] I am a BEATS aficinado, so I do like the sound. I also like the controls (volume and other functions) on both headsets, so you don't really have to think about the control location. I love the storage/charging pod. I always have power, when I decide to use them. The pod could stay charged a little longer, but overall, it's a great feature. There's always a but, so here's mine. I still find the buds a little challenging to put on my ear. I have to secure the loop and sometimes, it takes a little work. Also, they're not loud enough. I have to maximize the volume to get the right sound. Overall, I like the Powerbeats. I own two pair; one for the car and one for home.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
Return Immediately If
- January 21, 2022[This review was collected as part of a promotion.] If you see these on the app then return immediately!! if you don't you just bought the most frustrating product. This letter was the third time I sent the product to apple for repair. Do me a favor look at the time stamps on the pictures (top left). Then look at the letter and email. You will not get support; the case is defective and now I have a $200 dollar product I want to through at the wall after 4 months of trial.
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
Great price on Powerbeats Pro for refurbished!
- April 26, 2020[This review was collected as part of a promotion.] These are in really good condition just as if it were purchased brand new. Everything came in exceptional and original packaging. Box has some slight dings, but inside boxing is fine. Only thing that wasn't original was the boxing tap which kept the box from sliding out. Now for the good part! Everything inside was just like brand new down to the sleeve for the manuals and beats sticker which also had 3 pairs of different sizes for ear pieces. Now the clamshell charging cradle/case. Opened up and the Powerbeats Pro was there welcoming me like they weren't even used at all. Perfect fitting to my ears straight from the case. Connection was flawless as you expecte from Apple. Sound is really nice with bass. Even though does not have noise canceling, just listening to music or whatever you're listening to will cancel out outside sound anyways. So overall, I give this a 5! because these being refurbished, all looked brand new and no issues with using these beats.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great fit
- December 19, 2022[This review was collected as part of a promotion.] Use to walk my dog. Feels comfortable even with my winter hat. Great sound!!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
DOES NOT CHARGE RELIABLY
- October 6, 2022[This review was collected as part of a promotion.] TERRIBLE CHARGING MECHANISM. DO NOT BUY. I have tried to love these things for over a year now. Great sound and the fit is awesome. But they are basically useless now. The buds themselves, mainly the right one in my case, rarely charges. I believe it to be a combination of the case design and the magnet/pin setup that is being used. I have been frustrated countless times when I show up to the gym to find one or both of my pods are dead. Please Beats, fix this problem and take care of everyone who has purchased these because I can almost guarantee they will experience this issue if they haven’t already. Oh, and this is my third set of these, under warranty. So it isn’t a fluke. BTW, all of the attached photos were taken within the same minute…
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
Excellent Earphones.
- May 15, 2020[This review was collected as part of a promotion.] These are my second pair purchased. They are some of the best earphones I have ever had and that is including my AirPods Pro. I purchased the second pair to take with me on the go while I use my first pair to strictly use around the house. Absolutely nailed it by Beats! So many great features in a compact design made for everyone no matter what the activity. 1. Fit: With AirPods it is a miss or hit with fit and keeping them in the ear. However, the Powerbeats Pro eliminates the one size fits all and includes ear hooks for stabilization and different ear tips for various styles of fit inside the ear. Everything works great to provide an excellent fit to deliver a truly excellent experience. 2. Sound Quality: This is where the Powerbeats Pro shines. It becomes very apparent the single linear piston drivers are at work along with the H1 chip to offer up some truly awesome sound also, with the larger form factor to provide a bigger speaker with the Powerbeats Pro they can deliver an above average sound quality which could possibly rival the best competitors. The highs, mids and base will not disappoint the listener at all. 3. Water Resistance: A must where I live. With an ipx 4 rating a person doesn’t have to worry about rain or moisture. Not submersible waterproof but enough water resistance where a person won’t have to take cover if caught out in the rain. I’ve already had this to happen. 4. Battery Life: The Powerbeats Pro really do last right up to the 9 hours promised in my experience and the case is accurate with approximately 24 hours more of a charge. Awesome on power management and battery life with both the earphones and the case. 5. Price: The Powerbeats Pro come in at $250 and is a little pricey but considering the electronics is placed in both earphones and not one side as typical with other brands it makes the pricing just a little easier to handle. Also, since the electronics are placed in both ear pieces, that means a person can listen to one or the other earphones and not be stuck with a dominate predetermined side for listening. 6. Physical Controls: Love the physical controls on both ear pieces. Authentic clickable buttons for those who are tactile. I’m one of them and feel the physical controls just can’t be beat any other way. 7. Pairing: The pairing with Apple audio devices is quite unique. With the W1/H1 chip the pairing is ridiculously easy. a. Once paired with any Apple device, the pairing goes to iCloud and automatically pairs with all your Apple devices that is signed in to the iCloud account. Just so very easy. 8. Comfort: The Powerbeats Pro, if nothing else, are extremely comfortable. The ear tips fit into the ear snug and seals great. I can personally listen to music for hours and never feel discomfort with the ear hooks or the ear tips. Again, that is personally speaking. It’s a no brainer if a person is in the market for more than a casual pair of earphones and want all the benefits of sound, comfort, fit, style, long battery life and water resistance the Powerbeats Pro is a must have pair of earphones.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Excellent sound..
- November 23, 2020[This review was collected as part of a promotion.] These Powerbeats Pro wireless earphones have amazing sound. I gave my apple ear pods to my daughter because these have a much better sound and bass. They have crystal clear sound and phone calls sound so clear. They have just the right bass and treble and I couldn’t be any more happier than I am right now. Opened the case and they automatically connected right to my IPhone 11 Pro Max without any trouble and each ear pod gets around 9 hours of play and around 24 hours with charging case. Excellent quality and comes with iPhone charging cord and different size end pieces to go in ear. Very pleased with these!
Review originally posted on Apple Inc.
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great earphones!!!!
- December 3, 2020[This review was collected as part of a promotion.] Powerbeats Pro Wireless Earphones - Apple H1 Headphone Chip is the best wireless earphones to date for me. The earphones fit comfortably on your ear and stay in place. The earphone case because it is compact and easy to carry. Sound quality is bar-none. Easy to use, easy to charge. A cord is included but has a different plug than Apple items. Comes with instruction booklet and extra ear buds.
Review originally posted on Apple Inc.
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Nice!
- November 24, 2020[This review was collected as part of a promotion.] I've heard a lot about these ear buds and was super excited to get them. The sound quality is amazing and I love that I can adjust the volume on the ear piece. When I got a phone call from my mom she could hear me perfectly and the phone wasn't close to my mouth, pretty impressive. I've noticed they have cut out a couple times and the phone was right next to me, but other than that, I love them!
Review originally posted on Apple Inc.
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great purchase
- February 20, 2021[This review was collected as part of a promotion.] I bought these to replace my Apple Air Pods and my Beats Pro. I needed something lightweight, compatible with my iPhone 12 Pro Max as well as my Note 20 Ultra, and had great sound. These buds were exactly what I needed and wanted!! They are water resistant as I also use them to workout and in the sauna. The only con is that they grow uncomfortable when wearing with mask for a long time.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.