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Customer Reviews

Bosch 30" Self-Clean True Convection Electric Combination Wall Oven (HBL87M53UC) - Stainless Steel

Ratings

4.4

Average rating based on 120 reviews

Rating Breakdown

81 reviewers rated this product 5 stars.

23 reviewers rated this product 4 stars.

8 reviewers rated this product 3 stars.

3 reviewers rated this product 2 stars.

5 reviewers rated this product 1 stars.

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Reviewer Recommendation

85%

Of the 89 reviewers who responded, 76 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The product offers good cooking performance and features, including smart controls and a sleek design. The microwave is generally well-liked, with useful settings like "Soften". However, some customers have experienced issues with the microwave, such as it melting butter instead of softening it, and the display being difficult to read. There have also been reports of the oven and microwave malfunctioning, with poor customer service from the manufacturer when trying to resolve the problems. While many customers are satisfied, the negative experiences suggest the product may not be consistently reliable.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 4 out of 5 stars

    Oven/Micro Combo delight

    Reviewed by - May 28, 2025

    [This review was collected as part of a promotion.] We have had this Combo installed for about 5 years. Overall it is our workhorse in the kitchen. It is used everyday. I recently had to replace the magnetron but that was actually fairly easy. Would have cost me about more if I had a company come out. I wish the display on the microwave was a bit brighter and didn't dim, or at least made it adjustable. Actually now that I think about it the displays are different. Can set the microwave to military time. Decal descriptors are also starting to wear. With that being said I wouldn't trade it. It has worked great every time (exception of having to fix the microwave). I highly reccomend the oven.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Excellent Cooking Setup

    Reviewed by - April 14, 2025

    [This review was collected as part of a promotion.] Excellent aesthetics, looks lean and mean, minimalist, clean, sharp, and functional. Just started using the WiFi features to preheat, etc. controlled from the phone. The meat probe is very cool too. I was wondering the other day if I could switch the microwave to the bottom and the oven to the top, and I think it is possible, but have not got around to it yet. We don't use the microwave very often, but it sure is handy. My only complaint is that the buttons are not necessarily as sensitive as they could be. There is no tactile feedback. Maybe I'm traditional, but I do like my buttons to have some tactile feedback. On the plus side, the keypads and other buttons are exceptionally easy to clean And that's important because I've got butter or fish oil or bacon grease on my fingers when I'm pushing them. Yum. We actually get a lot of compliments on our Bosch appliances and recommend them.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Quality oven! Made to last

    Reviewed by - February 22, 2026

    [This review was collected as part of a promotion.] This is a quality oven! My last three ovens in less than 20 years can not compare. When my last oven which was a Maytag stopped working after only 6 years, we said that we want an oven that will be our last oven, and surely we hit the jackpot ! we LOVE it!

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Not worth the $$

    Reviewed by - May 14, 2021

    [This review was collected as part of a promotion.] It's a really good looking addition to our kitchen but not really pleased overall. The uooer unit microwave is only 950 watts and coming from 1100 I had is real step down as far as cooking times. The digital clock on it goes from bright to very dim (I have on brightness 3 setting) to point you can't read it. I asked Bosch about it and reply was energy saving issue. Might cost couple cents a year to have on bright all the time. Need to reengineer the "feature" Next the lower unit convection oven is not heating properly so I already got technician coming out to look at convection oven. Took six months to get unit and been installed less than a month.

    Review originally posted on bosch-home.com

    No, I would not recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Shiny new oven!

    Reviewed by - December 17, 2023

    (This review was collected as part of a promotion.) Happy with new stove but wish microwave door opened sideways instead of down, hard to clean back of microwave. Unless you have really long arms...

    Review originally posted on bosch-home.com


  • Customer rating: 5 out of 5 stars

    Awesome Oven! Looks great and is so advanced!

    Reviewed by - September 24, 2023

    [This review was collected as part of a promotion.] We recently redid our entire kitchen and went with all Bosch appliances. The combination oven complements our Bosch stove in that one is gas and the other electric giving us plenty of energy options and cooking alternatives in terms of reheating and creating dinners requiring more space and heating variety for prep. THe microwave is big, powerfull, and full featured. Thanksgiving for example, will be a much easier job this year because we can cook and keep warm various dishes. As a bonus, the WiFi features of the oven are great for preheating while you are on your way home - making everyday dinners available faster in tight schedules.

    Review originally posted on bosch-home.com


  • Customer rating: 5 out of 5 stars

    Beautiful & Functional

    Reviewed by - July 13, 2021

    [This review was collected as part of a promotion.] I love the look and feel of these appliances. They were backordered for 9 months but so far are worth the wait. I haven't used every single function on themyet but what I have used has been even heating/cooking. The oven (bottom) is wi-fi enabled. It's not a necessity but you can control/shut it off from your phone if you are in a meeting and can't step away. Or preheat it while you are on your way home with a take and bake pizza. Nice feature. The stainless steel isn't finger print resistant but it does clean up easy and always looks great.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Our New Ovens

    Reviewed by - March 2, 2022

    [This review was collected as part of a promotion.] We recently purchased a house that had double ovens, but no built-in microwave. So we measured and determined that the best fit for the space vacated by the double ovens was the Bosch 800 series combo oven and microwave. I love being reunited with a built-in microwave and my wife gets a kick out of preheating the oven from her cellphone. This is a good quality appliance and purchasers will not be disappointed. Highly recommend.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Works well

    Reviewed by - April 16, 2023

    [This review was collected as part of a promotion.] This was the replacement for 30 in Jennair microwave oven combo. It was impossible to find the exact size to fit the existing cabinet and Bosch model was the closest one in size. Fortunately, this one was only 2 inches taller and the carpenter was able to enlarge the opening in my existing cabinet. The installation went smoothly and it works as expected.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Microwave fuse keeps blowing - 3x in 10 months

    Reviewed by - June 26, 2024

    We've had this combo less than a year and the fuse keeps blowing because the microwave unit given is plugged into the oven. In a 10 month period, it's only worked 6 months. The workaround is to make sure that people clear the time before opening the microwave.

    Review originally posted on bosch-home.com

    No, I would not recommend this to a friend.