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Customer Reviews

Bosch 800 Series 24" Built-In Coffee System (BCM8450UC) - Stainless Steel

Ratings

4.3

Average rating based on 179 reviews

Rating Breakdown

122 reviewers rated this product 5 stars.

33 reviewers rated this product 4 stars.

4 reviewers rated this product 3 stars.

3 reviewers rated this product 2 stars.

17 reviewers rated this product 1 stars.

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Reviewer Recommendation

87%

Of the 127 reviewers who responded, 110 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The coffee machine offers a wide range of drink options and produces excellent coffee quality, according to many positive reviews. However, a significant number of customers have experienced reliability issues, such as malfunctions and problems with the milk frother, as well as high maintenance requirements. While the machine is praised for its convenient features and sleek design, the reliability problems and customer service concerns are major drawbacks to consider.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 4 out of 5 stars

    My best friend every morning

    Reviewed by - 19 août 2022

    (This review was collected as part of a promotion.) I have had my machine a little over two years now and love the fact that every morning my coffee is superb and consistent. I also love the fact that I can make whatever beverage my guests desire with one appliance. From tea, to different coffees, espresso to macchiatos, no need for anything other than a press of a button. I would give it 5 stars if you could use direct water and drain line and were able to program coffee to be made in morning. It is a bit of work to maintain, but the coffee is worth it. I am licky to have a coofee roaster nearby that delivers, It is rare that I buy coffee out anymore as it just cant deliver like my Bosch at home.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I am ruined!!!

    Reviewed by - 30 juin 2023

    [This review was collected as part of a promotion.] This machine has ruined me! Every time I get a coffee from anywhere else, corporate or local, I hate their coffee! Can't wait to get back home and make my own latte, or flat white, or americano. It makes the most amazing coffee, every time. I bought Lavazza beans which make great coffee, every time...did I say that already? Every time. Love our new Bosch Coffee machine!

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Less than satisfactory

    Reviewed by - 29 juillet 2020

    [This review was collected as part of a promotion.] When we first installed and used our built-in coffe maker, we loved it. It looks great, has many options of different styles of coffee (make sure to connect it with the app for many recipies), and worked great. However, we seem to keep having things fail on it. Int the first year we have had 3 small plastic pieces break. Then about a month ago, we were running the program to clean the milk system, and the center square metal piece blew out. Ever since that, the milk system does not work well. We always ran the cleaning programs, regullarly washed it, and was carefull using it. Overall we are very dissapointed in the quality of this product.

    Review originally posted on bosch-home.com


  • Customer rating: 5 out of 5 stars

    Bosch Coffee Machine is Worth Every Penny!

    Reviewed by - 17 mars 2025

    [This review was collected as part of a promotion.] I've been using the Bosch coffee machine for about two years now and it is, hands down, the best appliance purchase I've ever made. I LOVE coffee and drink only whole bean so this machine is perfect for me. It is so easy to set the temperature, strenth and amount to get your perfect cup of coffee. There are so many options for drinks besides coffee which are also so easy to make. The machine prompts you when it is time to descale or clean making it so easy to maintain. I LOVE this coffee machine and will never go back to using a regular coffee maker.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    BOSCH Build-In Coffee Machine

    Reviewed by - 29 avril 2024

    [This review was collected as part of a promotion.] We rely heavily on the machine in our kitchen, using it more frequently than any other appliance. After nearly four years of daily use, we're incredibly pleased with its performance. The cappuccino foam it produces is superb, and the coffee crema is just as it should be. Descaling the machine once a week, depending on water hardness, is a minor task. There are two cleaning procedures: descaling, as mentioned earlier, and another involving a tablet in the coffee powder drawer, typically done every 3-4 weeks. The only drawback is the need to refill the internal water reservoir; a fixed water connection would be preferable. While not the most economical option, this coffee maker has proven to be the best investment we've made for our coffee enjoyment.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    we LOVE her

    Reviewed by - 2 février 2023

    This machine is truly an important part of our lives. We've learned how to lovingly attend to her and have been richly rewarded by the best cup of coffee of our lives. Frankly, she's ruined us for other coffee. We buy Cafe Bustelo beans by the pound and don't deviate from either the bean choice or our faithful dedication to her nightly prep as well as to the periodic cleaning and descaling that keep her producing perfect cups of coffee on demand. (True story: my husband uses the app and turns the machine on and selects his coffee from the 'throne' every morning. He then emerges to his perfect cup.) This is one of the best purchases we made for our new home.

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Love it!!

    Reviewed by - 3 décembre 2019

    [This review was collected as part of a promotion.] I'm in the middle of a remodel and I had space for more cabinets in my bathroom and I thought to myself..."why don't we put a coffee machine in the bathroom?!" So....we did. It's prefect and love using it in the morning when I've finished with my shower. I haven't tried any of the recipes yet but plan on doing that The only two things I that I can't program it to brew a cup of coffee at a certain time. Also I can't download any of the recipes that are in the Cafe World. Other than that it's awesome!!

    Review originally posted on bosch-home.com


  • Customer rating: 5 out of 5 stars

    Great Addition to Kitchen Remodel

    Reviewed by - 24 août 2025

    [This review was collected as part of a promotion.] The Bosch built in coffee maker has been a great addition to our kitchen remodel. Although apprehensive in the beginning with having such an important part of kitchen built into the cabinetry based both on concerns for maintenance and ease of operation, the Bosch has surpassed all expectations! The menu clearly provides options and executes preparation of each flawlessly. You are advised in advance of any maintenance needs on the control screen display. We highly recommend the Bosch built in coffee maker!

    Review originally posted on bosch-home.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Consistent Cup

    Reviewed by - 27 avril 2020

    [This review was collected as part of a promotion.] Best built-in coffee maker on the market. It makes a great cup of coffee, consistently, with or without milk. The milk frothing is fantastic! That being typed, it's not without it's draw backs. Althought the options for espresso, coffee, ristretto, capuccino, etc are remarkable, the fact that the "tray," which collects rinse water needs to be emptied about every 4-5 cups is somewhat annoying. Also, the WiFi functionality is tough, b/c the machine generally has to rinse between cups, so you can't simply leave your cup under the spout to have a hot cup waiting for you in the AM, b/c you'll have rinse water in your cup.

    Review originally posted on bosch-home.com


  • Customer rating: 5 out of 5 stars

    Great great great

    Reviewed by - 1 avril 2020

    [This review was collected as part of a promotion.] I got this to put in our new house. I couldn't be happier. I had a benvenuto b30 before so was familiar with the quality of Bosch. This exceeds the counter top model in every way. The system alerts for low water or beans. Makes cappuccino, latte or espresso a snap. It looks amazing above the built in oven. The two cup feature is a bonus. It was expensive, but I am hoping it is as dependable as our B30 we have had since 2009 and works as good as the first day we used it.

    Review originally posted on bosch-home.com