Breville Grind Control 12-Cup Coffee Maker (BDC650BSS)

I noticed a leak within the 1year warranty, then the new one had a much slower leak, sadly didn’t notice before the warranty ran out. It works amazing except I need to put it on a tray so it won’t destroy my counters. I tried to contact support but the form won’t accept my serial number so I’m using this forum. I will need a new coffee maker soon since the bottom corroded today. It did last for 6 years so I guess that’s good.

Absolutely love this machine! It replaced my Keurig 2.0. Very easy to use. Love the feature of single use versus a 12 cup pot. The stainless steel carafe keeps coffee steaming hot for at least two hours. Worth every penny.

For the money I would have expected a better design. It’s nice to look at but has some shortcomings. The craft is difficult to clean. Unless you have hands the size of a 7 year old you’re gonna need a bottle brush or equivalent. The flip side is that it does keep the coffee hot for an extended period of time. Cleaning after every pot is a huge pain. It has way too many parts and things that need washing (see pic). The taste of the coffee required experimentation with grind setting and strength but it only took a few tries to dial it in. Overall impression is just average. A bit too complicated and too many parts to clean is my biggest complaint.

We brew 2 carafe's a day for the office and this machine is holding up somewhat. Brews a fabulous cup of coffee. The other option was to buy those commercial coffee makers. This is still lower cost compared to those machines even with the machine lasting about 6 months. Most friends with the commercial machines complain about the hot water pump and the grinder getting jammed. The Breville Grinder does get jammed if we use high quality oily beans. So we vacuum the machine out just like they do in Starbucks. Bottom line, this machine produces great coffee and is lower cost option for a medium sized office.

Had the machine 8 months now , it makes a great cup of coffee . But it has been replaced twice now under warranty. I don't hold out much hope for the replacement machine lasting very long either , I do enjoy the machine but would I buy another absolutely not . There is a lot of cleaning and maintenance involved in owning it and the week or two while waiting for the replacement is also painful. Do your self a favour and buy a good coffee grinder and the good old Melita boil and brew . The coffee is every bit as good with out all the grief that goes with owning this machine.