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Customer Reviews

GE 3.3 Cu. Ft. Top Load Portable Washer (GNW128PSMWW) - White

Ratings

4.1

Average rating based on 178 reviews

Rating Breakdown

106 reviewers rated this product 5 stars.

32 reviewers rated this product 4 stars.

15 reviewers rated this product 3 stars.

6 reviewers rated this product 2 stars.

19 reviewers rated this product 1 stars.

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Reviewer Recommendation

80%

Of the 164 reviewers who responded, 131 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

This portable washing machine has a mix of positive and negative aspects. It is praised for its large capacity, effective cleaning and spinning, and convenience, especially for small living spaces. However, some users report issues with water level sensing, durability concerns like suspension problems and loud noises, as well as difficulty moving the heavy machine due to the side handle placement. Overall, it is a capable portable washer, but has some design flaws and quality control issues that may be frustrating for some users.

This summary was generated by AI based on customer reviews.

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  • Customer rating: 5 out of 5 stars

    Love my washer/dryer set!

    Reviewed by - November 17, 2024

    I’ve had this washer and dryer set, and so far as of 2 1/2 years without issues. This GE portable washier can wash full, queen and king sized blankets/comforters. I even was all the pet’s bedding coats etc… Saves money to visit the laundry room and in the comfort of your own home/apartment and trailer.

    Review originally posted on geappliances.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Easy to use

    Reviewed by - May 17, 2020

    This washer and dryer set is fantastic! It's very easy to use and compact enough for my tiny studio apartment. Also, they can handle regular sized laundry duty.

    Review originally posted on geappliances.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Love this washer

    Reviewed by - May 30, 2021

    [This review was collected as part of a promotion.] I use this in my kitchen and roll it up to the sink and attach it to the faucet. Some people's complaints sounded like they used it by sticking the drain hose in a utility sink. That's different than what I'm writing about here. Answers to negative reviews that scared me when I was looking at this washer: 1. With the hose/unicouple hooked up to the faucet, no water runs down the hoses. If it does, either your adapter or unicouple aren't tight enough. It did spray a little, so I took somebody's suggestion and attached a non-cotton sock (cotton would never dry) with the toe cut out, to the unicouple. See photo. But the hoses do hold water. You need to shake them out really well before storing away. 2. I took the hose reel off my old portable and put it on this one. See 2nd photo. But that doesn't really work b/c of the way the hoses are arranged. So I don't use it. It would make a mess w/the wet sock on it. I just tuck the hose into the washer as intended. 3. It's easy to move (and I'm old. LOL). I saw some photos here that might explain why you have trouble moving it. TAKE the 4 white things OFF the big metal bottom plate of the washer before you stand it up. They're not meant to stay on. The washer does have 4 wheels. From what I had read here, I wasn't sure. 4. When I use any setting that usually uses softener, whether or not I use softener, the softener cup ends up full of water and needs to be taken out and dumped. Weird. So I just use "Normal" for most loads. 5. I saw somebody say that "Normal" doesn't use enough water. This is a high efficiency machine. It uses less water by design. I think that's why it sounds so weird, too. We're not used to high efficiency. 6. Oddly, the timer seems to be really inaccurate. I try to set a louder timer, since I'm usually not in the room, so I know when it's done. But it's never done when my timer goes off. Sometimes it's way off. I wondered if it timed each step of the cycle, but I don't think that's it either. I just gave up trying to know when it will be done. 7. I'm 5' tall. I can JUST barely reach in and get the small things off the floor of the washer. To really wipe down the inside, I have to stand on something.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Great portable washing machine!

    Reviewed by HugaKitty - May 15, 2020

    Delivery went well, came when they said it would, easy to unbox, read the instructions (because that’s what women do). Instructions were pretty clear just remember to keep the styrofoam insert in the tub before you tip it over to put on the base cover. Ran a test wash through empty(no clothes), very quiet, hooked up to sink really easy. Runs on its wheels well, didn’t jump around on the second wash when I actually washed a load. Eight settings, automatically senses load for water fill. Lots of bells and whistles a very nice machine. Will update after a few months of using. Giving it a five because I’m still in the honeymoon phase. Thanks GE for a great portable washer

    Yes, I would recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Not enough water

    Verified BuyerReviewed by - November 18, 2020

    [This review was collected as part of a promotion.] Good for a small apartment. I can’t do a cycle on normal wash because it doesn’t give enough water not even halfway. I do not fill up the machine with lots of clothes and still the water doesn’t fill up on a normal cycle. For a normal wash I always have to wash it on “casual” cycle for more water. It’s also loud. You can’t see if it’s really washing your clothes.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
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  • Customer rating: 4 out of 5 stars

    Beautiful Machine with Quality

    Reviewed by - October 3, 2020

    My washer was delivered today and I've been washing for 14 hours so far! The machine is quite stylish and my clothes are CLEAN! Iam very happy with my purchase. I love the wheels as its so easy to move to my sink. The tub is HUGE! There is also so many setting options to get the right wash for your items. Bottom line SUPER HAPPY!

    Review originally posted on geappliances.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Great big portable washer

    Reviewed by - February 26, 2021

    I love this washer!!! I have been using a twin portable washer for 3 to 4 years and finally upgraded to this big automatic portable washer. I put 4 stars only because I wish it had a clear lid to see visually the clothes washing like my previous machine, other than that I love this machine will update in a few months.

    Review originally posted on geappliances.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Nice washer for small area.

    Verified BuyerReviewed by - June 15, 2022

    [This review was collected as part of a promotion.] Good news: Washer is the high efficiency type and uses a lot less water than the regular machines. It is not very noisy and it does a very good job at cleaning clothes. Not good news: Very pricey for what you get. Best Buy brought it and installed it. Apparently installing washing machines is new to them or at least this model. They stuck the discharge hose about 3 feet down the drain (should be 5") and we had water all over the floor as a result. They failed to attach the small angled support that holds the hose in the top of the drain area. We purchased this washer and the related dryer and rack. Similar installation issues with the dryer and rack.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 1 out of 5 stars

    Disappointed!

    Reviewed by - August 9, 2021

    [This review was collected as part of a promotion.] I am sooo bummed, I saved up for this for a long time and I am very disappointed. I really hope I can return it. The size is great, full size and that is why I bought it. But it doesn't work well. In fact, it is faulty. It says there 29 minutes for delicates, but then spends 12 minutes on pause, with no time changing on display. Like it is frozen. I've tried 4 loads and 2 of them were problematic. Like the clothes didn't get clean at all. There is a place for hot water hose but says over and over that you can't use hot water, only use cold water hose provided. The wheels don't work that well for easy mobility. Like I said, very very disappointed.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Space saver for sure

    Reviewed by - April 15, 2019

    I love my washer. I have a small apartment that does not have washer and dryer connections. The washer is a whole lot bigger than I thought it was going to be for it being a space saver. It is easy to setup at my sink and once we figured out the right way to set the grippers on the bottom it was very easy to move back and forth from where we keep it where we use it. The washer washes very well. Just make sure you read all the instructions on function settings.

    Review originally posted on geappliances.com

    Yes, I would recommend this to a friend.