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Overview

Your computer is suffering from performance hiccups, and you're not quite sure why. You could spend time tinkering with your device, or let a Geek Squad Agent at a Best Buy store save you from hours of head-scratching frustration. We'll make a complete assessment of your hardware and software, and help you estimate the cost for repair.

Geek Squad Computer Diagnostic In Store Service

Web Code: 10246932
Sold and shipped by Best Buy

Not available for deliveryNot sold online

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Return Policy

Not eligible for return

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Low Price Guarantee

Find a lower price anywhere else, we'll gladly match it. Exclusions apply.

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Manufacturer's Warranty

Check with the manufacturer for details or add Best Buy Protection for extra coverage.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

Service Features:
  • Make a complete diagnostic of your device's hardware and software to assess the health of your computer
  • Provide an estimate for the cost to repair your device so it runs without a hitch
  • Service is exchangeable for a greater value
  • Diagnostics are covered under Service Plans for product defect and failures, with the exception of any misuse or physical damage

Please note: Hardware and parts are not included unless specifically mentioned above.

How to Prepare for Your In-store Service:

  • Bring the device that requires service
  • If the device is a computer (desktop or laptop, PC or Mac), please bring along any system discs and required accessories like power adapters, specialty cables, and batteries.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.