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Overview

Your computer is suffering from performance hiccups, and you're not quite sure why. You could spend time tinkering with your device, or let a Geek Squad Agent visit your home and save you from head-scratching frustration. We'll make a complete assessment and perform any fixes needed to get your device back up and running again.

Geek Squad Computer Diagnostic & Repair In Home Service

Web Code: 10246948
Sold and shipped by Best Buy

Not available for deliveryNot sold online

Not available for pickup

Not available for pickup

Sorry, at this time, this product cannot be picked up in-store.

Return Policy

Not eligible for return

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Low Price Guarantee

Find a lower price anywhere else, we'll gladly match it. Exclusions apply.

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Manufacturer's Warranty

Check with the manufacturer for details or add Best Buy Protection for extra coverage.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

Service Features:
  • Make a complete diagnostic of your device's hardware and software to assess the health of your computer
  • Perform any fixes required to repair your device, such as removing viruses, reinstalling your operating system, driver or hardware, and more, so your computer runs without a hitch

Please note: Hardware and parts are not included unless specifically mentioned above.

How to Prepare for Your On-site Service:

  • Please ensure a person at least 18 years of age is present during the entire time the service is provided
  • Please ensure any required accessories like cables and connectors are available
  • The Geek Squad Agent will require full access to the devices to be serviced, access to the residence, the owner's consent, cooperation to enter the residence or business, a safe working environment, working space, and electrical power
  • The Geek Squad Agent will show you proper identification upon arrival

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.