Skip to main contentSkip to footer

Customer Reviews

Google Nest Wi-Fi Smart Thermostat - Charcoal

Ratings

4.2

Average rating based on 3119 reviews

Rating Breakdown

2012 reviewers rated this product 5 stars.

473 reviewers rated this product 4 stars.

214 reviewers rated this product 3 stars.

147 reviewers rated this product 2 stars.

273 reviewers rated this product 1 stars.

Write Your Review

Reviewer Recommendation

80%

Of the 3109 reviewers who responded, 2494 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The Google Nest Thermostat offers convenient features like remote temperature control and energy-saving capabilities. Many users find the setup and installation easy. However, some have experienced connectivity issues, and the touch-sensitive controls have been less intuitive than previous Nest models. Compatibility with certain HVAC systems may also require additional wiring or adapters. Overall, it is a good budget-friendly option for those seeking a smart thermostat, but users should verify compatibility with their home's heating and cooling system.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

Sort

  • Customer rating: 5 out of 5 stars

    Truly outstanding thermostat!

    Reviewed by - December 15, 2020

    [This review was collected as part of a promotion.] Looking for a change from our old type thermostat, I wanted to be able to control our system over WiFi. The Nest G2 is an absolute perfect addition to our home! I am amazed at how accurate the thermostat is and so many features. I really like that it shows outside weather. It senses when you come near it and turns on. It changes colors to when the heat is on so you know that the furnace is firing. It’s so easy to set the temp from my phone or change any of the great features. You can run many schedules that you control or it is set with defaults for your convenience. It’s great to have the ECO mode to save energy. Super easy to install and download the google app for total control. The app can also control your entire home. Works with voice control. Very well made! Can’t wait to get more google home control items!

    Review originally posted on Google LLC

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Amazing Thermostat!

    Reviewed by - December 16, 2020

    [This review was collected as part of a promotion.] I love my new nest! As soon as I opened the box, I was super impressed with the design. The mirrored glass design is gorgeous! Setting up the google home app was simple! Installing the actual nest was also super simple and the app helped me along the way to ensure everything was set up properly. Within a half hour my nest was ready to go! This thermostat is so much more accurate then my last thermostat. I love that I can use it with my Alexa, it is super convenient! On the nest, it displays the date, time, temperature outside as well inside. I also love that I can control the temperature right from my phone. One of my favorite features is that I can set a daily schedule for the heat, how amazing is that! If you are looking for a new thermostat, I definitely recommend the Google Nest!

    Review originally posted on Google LLC

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    So Easy Use

    Reviewed by - December 18, 2020

    [This review was collected as part of a promotion.] The Google Nest Thermostat G2 is so user friendly and it has exceeded my expectations! My current thermostat was very dated and I experienced yearly issues with it. The Nest Thermostat is a huge upgrade and was very easy to install and is so easy to use. I highly recommend this Nest Thermostat to all homeowners!

    Review originally posted on Google LLC

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great smart thermostat all the way around!

    Verified BuyerReviewed by - December 26, 2022

    [This review was collected as part of a promotion.] This smart thermostat is awesome and has an easy to read screen in any light setting. The controls for navigating the settings on the device itself takes a little bit to get used to, so I mainly used the Google Home app for all adjustments. The device was easy to install. I particularly like the energy usage stats as they are very useful for tracking purposes.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    My Amazing google nest.

    Reviewed by - December 15, 2020

    [This review was collected as part of a promotion.] I received google nest thermostat couple of days ago and when I installed it it’s literally amazing you can control the temperature from your phone through the app Mr. blew my mind when I did read the instructions, its so smart technology, and easy to install and use. I showed it to my mom and sisters they love it and they are buying one to their homes too.

    Review originally posted on Google LLC

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Easy self installation, works great!

    Verified BuyerReviewed by - December 4, 2022

    [This review was collected as part of a promotion.] Wife and I installed this ourselves with no experience, there is wiring involved but fairly straightforward. Batteries that came in it were dead, but they charge from the power coming from your hvac system. Simple and easy to connect to our Google Nest Hub, very easy to set up and program thermostat for eco friendly use. Recommend!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    Worth the upgrade

    Verified BuyerReviewed by - June 24, 2023

    [This review was collected as part of a promotion.] Bought this one to replace an older Honeywell. Definitely this thermostat is a good option. No issues after using it for about 3 months. If 200$ is. It an issue for it this one is worth the $. I hope this review helped you. Definitely this is top of the line

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 4 out of 5 stars

    Google nest thermostat

    Verified BuyerReviewed by - March 14, 2024

    [This review was collected as part of a promotion.] Really nice device for the price there are a few things i had issues with but pretty easy to set up as long as you follow the instructions it shows on the phone and once it has everything right all in one run it runs amazingly and the convenience is amazing

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    User friendly, high tech, nice look

    Verified BuyerReviewed by - March 26, 2024

    [This review was collected as part of a promotion.] I love it! I went to Best Buy looking for something in particular and when I saw this Nest thermostat it was impressive. The look of it and how it works and I love that I can control it from my phone anywhere and anytime.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 4 out of 5 stars

    Replaced with the same

    Verified BuyerReviewed by - February 19, 2026

    [This review was collected as part of a promotion.] This thermostat worked for kus for 2 years until it started malfunctioning and heating. We replace under the extended warranty.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use: