Customer Reviews
HP LaserJet 85A Black Toner (CE285A)
Ratings
4.7
Average rating based on 1359 reviews
Rating Breakdown
1096 reviewers rated this product 5 stars.
180 reviewers rated this product 4 stars.
42 reviewers rated this product 3 stars.
18 reviewers rated this product 2 stars.
23 reviewers rated this product 1 stars.
Reviewer Recommendation
96%
Of the 1156 reviewers who responded, 1113 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary is generated by AI using customer reviews from multiple languages and translated into English.
Customer rating: 1 out of 5 stars
Ink toner not good
- September 26, 2020[This review was collected as part of a promotion.] I was not able to use the ink because it’s dry. Maybe old stocks. I went to the store to refund last September 28 but to my surprise it was not accepted because It was already open and the store return policy is only for 15 days. Don’t know what to do with it.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
One thing I never have to stress about
- June 27, 2025[This review was collected as part of a promotion.] I’ve been buying this toner for many years (actually about every other year) for my hp laser jet (equally as reliable). I am impressed by how much ink it holds and how long it lasts. Well worth the money!
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 2 out of 5 stars
Disapointed
- May 12, 2020This is my second ripped and torn pack of copy paper..I did not want the glossy ..if you choose please send me a pack of regular dull white copy paper.
Review originally posted on hp.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
Great HP toner cartridge
- April 29, 2017[This review was collected as part of a promotion.] Excellent product for my HP laser printer. High quality. Best price in the marketplace.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great supply
- March 3, 2018[This review was collected as part of a promotion.] This supply’s brand is the best in the market that I know.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
A Poet Needs A Reliable Printer, with Lots of Ink!
- April 26, 2020[This review was collected as part of a promotion.] I've been writing a "comfort song" each day of the pandemic, and this writing has been helpful for my sanity. Each poem takes several drafts. I rely on the printer and the ink for my work, my emotional health, my spiritual sustenance. Some of the poems have been accepted already by online magazines. As Knoxville Poet Laureate, I keep writing about the natural beauty of my city, as well as about the inner struggles to thrive. My printer helps to keep me connected. And of course, the ink in the toner is a poet's life blood! Thank you.
Review originally posted on hp.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
I Can't Print
- October 29, 2020I'm glad you asked. I was only able to print one time on my ThinkPad and not at all on my Toshiba laptop. I bought my HP printer from you years ago and yet you don't seem to have a record of it so I got no reward for the toner purchase although at times you do recognize the purchase. I used to print from my PC but now my ThinkPad is not recognized as a device although my Toshiba is. I downloaded and installed the necessary drivers but still I can't print on either the ThinkPad or the Toshiba. I returned the old toner.
Review originally posted on hp.com
Customer rating: 1 out of 5 stars
HP Laser Jet Cartridge has insufficient ink
- April 13, 2022The HP 85A Laser Jet Toner Cartridge is already showing insufficient ink in the cartridge. I don't do a lot of printing. I'm retired and at home and maybe print 2 pages a day on average. I have not had this cartridge for a long time and it certainly should print longer than this. I've removed the cartridge twice to bend it side to side and back and forth to get a full page of ink versus striped 'white' areas. This should not be happening.
Review originally posted on hp.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
It's just a toner cartridge, but HP is quality!
- May 28, 2019[This review was collected as part of a promotion.] Not much to say about a toner cartridge, but I wouldn't buy anything other than HP. Many years ago, I bought 'other' replacment cartridges, but lived to regret it. They leaked inside my printer and made a mess. PLUS the company didn't stand behind them. I wasted SO much money (threw them ALL away). I ONLY buy HP. Besides, their service is OUTSTANDING...and delivery is SO fast! I only have good things to say about HP products.
Review originally posted on hp.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Quality Product
- May 31, 2015[This review was collected as part of a promotion.] I have used "off" brand replacement cartridges in the past. Some times they work well other times not at all. if that is the case you are stuck with a non-functional printer for several days (unacceptable). I have never had an issue with HP cartridges they simply work. You can extend the life of the HP cartridges by removing them and shaking them a little and replacing them. This will get you an additional 10-20 pages.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.