Insignia 4.7 Cu. Ft. Top Load Washer (NS-TWM41WH8A) - White - Only at Best Buy

After moving 1700+ miles, I purposely chose to buy my 2nd Insignia washing machine to replace the one I had. It has proved to be a superior appliance. It is a large capacity machine, and handles washing blankets, several coats, towels and bulky items extremely well. The spin cycle spins clothing almost dry! I love all the options, and that I can choose "more water", extra spin, whatever the load requires. It's a bit noisy when it self levels the load and agitates, but I don't care at all due to the fact that my clothing is clean! Love, love, love this machine! 5 stars from me ☆☆☆☆☆

Nice large deep tub with a clear lid for observation if you are into watching your clothes wash

I began having issues with the washer being able to balance. No matter how much I would rebalance a load, whether it was small or big, it kept having the issue, and giving me an E4 code. I contacted Insignia for customer support. They sent me a list of ideas to troubleshoot. None of them solved the issue. They advised me to contact a local repair man. However, no local repairmen would come look at it, because they are unable to find parts for this brand. So, my washer stopped working when it was less than 2 years old, and was completely unrepairable. I would never invest in appliances in this brand again, since they don't even make parts to repair it.

We bought this washing machine when our old one broke and we needed one quickly. The sales rep assured us that although its Best Buy’s brand, it was just as good of quality as more known brands. This machine worked good for 2 years and has now suddenly stopped agitating when we wash clothes. If fills and drains, but won’t agitate or spin. Geek squad won’t help us and other repair places haven’t heard of the brand so won’t help either. Overall, the washer was fine when it worked but with the lack of customer service with it breaking after a short time for an appliance, I would not buy this brand/washer again and would not recommend it to others if they want something that lasts.

This is the 2nd machine we've had from Best Buy. Located in a rental property and tenant complains constantly of terrible washing ability of this model! First one had issues with door locking - warranty replacement after one year. Now 2nd machine is having issues - technician claims it runs fine, just need to readjust your load several times during a cycle. That is not acceptable! Finally Geek Squad is giving us a replacement. Am considering upgrading to another brand as Insignia is garbage! Many phone calls made to Geek Squad, service provider and extended warranty company with VERY disappointing results. On hold for hours, no call backs, months to get a replacement.