Customer Reviews

A year after purchasing this stainless steel Gas cooktop looks like a cat got on it & clawed at it, cause the stainless steel around the burners are so scratched up. Mind you I take very good care of my appliances. I only a mild liquid dish soap, Seventh Generation and a cotton dish cloth to clean & wipe them down. This 36” 5- Burner downdraft gas cooktop was purchased on 06/11/2021 from NFM. This stainless steel cooktop looks as if I’ve had it for many years. Mine you, I take very good care of my appliances and have never used any harsh products to clean them, only use Seventh Generation liquid dish soap and cotton dish cloth to wipe down & clean my appliances. My other kitchen appliances are GE Profile brand such as my 4- Door Refrigerator, Built-In Double oven and Microwave are all stainless steel and have never had this issue. This Kitchen Aid 36” gas cooktop replaced my 2001 Jenn-Air 30” downdraft Stainless Steel Gas Cooktop, which never showed evidence of scratches. This Kitchen Aid Cooktop is a very CHEAP grade of stainless steel. Just poor quality and this cooktop wasn’t cheap. As of 03/25/24 had one of the knob plate cover’s come a loose from around the knob now have to see about getting that address. Apparently a CHEAP glue is used around the On/Off knobs for cooktop. This mess is rapidly falling apart. This product starts to degrade after the (1) year manufacturer’s Warranty has expired. After this experiences I will never buy another Kitchen Aid brand appliance. Extremely disappointed in the quality and workmanship of this brand, Cheap! Cheap! Cheap! I had previously owned a Kitchen Aid refrigerator that lasted 18 yrs before I replaced it with a GE Profile. Kitchen Aid brand has resorted to using Cheap material and yet sticks a pricey tag on them. Their Name brand doesn’t have the same reputation it had years ago.

[This review was collected as part of a promotion.] We are so happy with this product , ties up well with my newly renovated kitchen, turns on easily. We love it.

I searched for a cooktop with a built-in downdraft system for months. Of all the cooktops I reasearched this particular KitchenAid was declared the best by many industry experts. After installing it and using it for a month, I can affirm the claims. It's functional, extremely well designed and built, and most importantly the downdraft system is amazing. It pulls the steam vapor and odors out of the kitchen really well. I'm very pleased!!

[This review was collected as part of a promotion.] I am disappointed in the workmanship of The down draft feature of this stove top. I have cut my hand several time wiping the down draft spot of this stove. There is a very sharp piece of metal almost like raw sheet metal inside the area. There needs to be some finishing of that it is dangerous it cut the top of my hand by a vein which took a very long time to stop. Also the filter screen just sits in the hole !!!!!!! There is no bracket s to hold it in place it just flops around in there!!!!! Did this unit not get finished during production???? Its installed and I'm trying to figure out a way of fixing the sharp metal so I don't sever my fingers off. ( yes its that sharp)

[This review was collected as part of a promotion.] We are replacing the original cook top in our kitchen (which was a 4 burner electric Jenn Air) due to a recent kitchen renovation. Because of the reno, we selected this 5 burner downdraft which also meant changing from electric to gas as the original 4 burner was electric. We LOVE our new gas cook top. The downdraft has 3 speeds which is so nice having the selection of different speeds. There was very little transition from changing from electric to gas cooking. Cooking is fun again. Very happy with our purchase. Cleanup is easy and cook top works great. We did lots of research before making our selection and this is better than we anticipated. It's a win-win for us on this cooktop.

[This review was collected as part of a promotion.] I bought this a month ago and I’m so happy with it! It’s beautiful and so easy to maintain. I have been cooking my brains out since it was installed. I love the 5 burners and the down draft works excellent! I’m just about to start dinner now and I’m excited to use my new cooktop for it!

[This review was collected as part of a promotion.] A rust spot appeared on the cooktop surface. When the downdraft is on, it pulls the flame away from the burner, causing the ignition to continuously spark. To stop this, I have to turn off the fan.

[This review was collected as part of a promotion.] Looks great. Fit right in to replace old black he profile. Logs of surface space and very quite vent even on high.

[This review was collected as part of a promotion.] We had this installed 1 week ago and this morning while cooking, 3 of the burners spontaneously cracked.

[This review was collected as part of a promotion.] We purchased the cooktop as part of a comprehensive kitchen renovation. We were limited in choices as we were replacing a downdraft electric cooktop. After shopping for a while, we felt the Kitchenaid represented the best bang for the buck. Since installation, we couldn’t be more pleased. The product looks and performs great. We really like the multi speed downdraft fan, the varied size of the burners and the contiguous grates to accommodate larger cooking vessels. The only minor issue was the fan worked almost too good. On the smaller burners, we have to wait until lit before turning the fan on as it can interfere with the lighting of the burner.