Customer Reviews

[This review was collected as part of a promotion.] It looks really nice in our kitchen. We made the mistake of ordering the kitchen island with the opening for the microwave without providing the dimensions. The opening was bigger but we were lucky and found someone who was able to add a little wood trim. Microwave works perfectly.

[This review was collected as part of a promotion.] What can I say negative about this item? Absolutely nothing! From the professional delivery and opening the box in front of me, to the drop off. Everything went smoothly as can be. Then came the install, I had professionals install it just to make sure it was done properly. The style of this under counter microwave is by far one of the best investments I have ever purchased. Sorry everyone I do not have any videos to upload as they were quite large 4K resolution. But if you are looking for an under counter pull out microwave drawer this is by far the best one out there.

[This review was collected as part of a promotion.] We bought this microwave almost a year ago. It sat in storage for 6 months and has been in service for 6 months. We had trouble with it when it was first installed. It cannot be screwed too tight in the cabinet enclosure or the safety lockout will engage. Reinstalled it and it has been perfect ever since. A small improvement would be to backlight or make easier to see , the different function buttons on the controller. Although we mostly use the one tough start button for a one minute cook, the other functions are more tedious and are not intuitive. Overall we really like this microwave. We hope to get many years of reliable service from this appliance.

[This review was collected as part of a promotion.] The engineer/designer of this microwave should return to a new modified version…one that is closer to the Sharp undercounter microwave that has the control panel hidden. I wish I would have selected the Sharp brand vs.Kitchenaid. Why? The control panel needs to be continuously locked and then unlocked to use in order to avoid the unit from running because someone accidentally has bumped the control panel. I have a picture of a splash guard that melted because someone didn’t know their leaning resulted in the microwave being turned on. That is a fire hazard and I’m guessing I’m not the first client to voice concern. How does the control panel not recognize the difference between a finger selection vs someone leaning or bumping up to the control panel.

[This review was collected as part of a promotion.] I bought the KitchAid 24 inch under the counter Microwave for our new kitchen remodel. We installed in a convenient place in the island and are so happy with it. I don't know if it is us or the microwave but I hardy have to clean this as opposed to one with a turning plate. Only downside is having to bend to look a the food, which we knew when purchasing. It has been installed for a couple of months now and we have had no issues or concerns. KitchenAid products have been good to us.

[This review was collected as part of a promotion.] I love how the microwave is below the countertop and the one touch open and close is great! It heats up great as well. I would definitely buy it again! I would suggest keeping the lock on it as it is easy to accidentally start when you lean over the counter. Do wish it had a timer feature to use around the kitchen.

[This review was collected as part of a promotion.] I love my new microwave! It has so many neat features like melt, soften, warm, keep warm. It even has a setup for custom and a Beverage Center. I’m actually still figuring it out. We just remodeled my grandparents old home place and got all new Kitchenaid appliances. It’s my favorite room in the whole house!

[This review was collected as part of a promotion.] Was questionable about having to bend down and put my stuff into a microwave now that it’s in. I wish I would’ve got this year’s ago. It’s beautiful works excellent we love our KitchenAid microwave drawer.

[This review was collected as part of a promotion.] We are very pleased that we decided to purchase this under the counter microwave to protect ourselves from reaching over our heads to remove hot foods! The look and convenience are just bonuses!!!

[This review was collected as part of a promotion.] Love the microwave. It looks so good in my island. Easy to use. Makes my kitchen look finished.