Customer Reviews

[This review was collected as part of a promotion.] These are really nice sounding headphones. However, at this point, the heat padding is beginning to peal off. I am not sure how it is possible. It was applied. Then plastic cap ends were screwed in to prevent the ends from slipping. But the came out of those ends and I have a loose top head pad that catches my hair with glue. Not a nice feeling when it get you just right. Going to look at the RMA process, but in this COVID era, I REALLY need these for work. Logitech, I own two of these, and the other is beginning to come apart as well? For reference. It is the foam padding, on top section of ring. Have every other piece of Logitech products. Keyboard, mouse, pad, speakers, etc. This is the only problem child.

[This review was collected as part of a promotion.] Everything about this headset is great, the 50mm Pro-G audio drivers really make the sound a really great experience. I can exactly locate where the enemies are when I play games such as Apex Legends or Fortnite. They are really comfortable and the sleek design makes them a beauty. The only complaints that I have are the fact that these are massive for the average person but hey what can you ask from a headset. Also the microphone on this headset is absolutely atrocious, however if you're paying this much for a headset you might as well get an external mic as well. The headset in terms of sound is well worth the $170 price point.

[This review was collected as part of a promotion.] Overall, I would recommend this headset to someone who is looking for a headset. It is comfortable to wear, especially when compared to my older headset which was on-ear. The sound was great and I noticed a great improvement in comparison to my older headset. In addition, because it was wireless I did not have to worry about the cord getting caught anywhere. When I was initially looking for a headset, I gravitated toward the Logitech line because I like their product. This one caught my eye between the prices and reviews. While there were negative reviews on this product, I decided that I would not fully know until I saw it for myself. But I did make a note of these reviews when I bought them addressed some of those reviews and compared them to my opinion below. Please note that I use this headset for PC Gaming only. For specifics: The cushions used are comfortable, though they can get warm after wearing them for a long time. There was a review saying the padding used was poor quality but after wearing mine for a year and a half, the padding is still in good condition. I have not removed mine to clean (and I probably should) but when looking at the headset while writing this review, it does not look like it needs to be cleaned. The battery life is good for what I use. I Played for 8 hours one time nonstop and it was only nearing the end that I had to plug the headset in. But those days are very rare and most of the time when I finish playing I plug my headset back in to be fully charged for the next time. So if someone is planning a 24-hour gaming session, they might have to plug in the headset to keep using it for that time. But for how I use the headset, the battery life is perfect The sound is great, it was a lot better than my old headset. I would like for there to be an option to balance the L and R sounds in the G-Hub because my right ear hears a bit better than my left ear so it is quiet in my left ear (unless I am missing that setting in G-Hub). But I can hear clearly. I also like the design of the microphone. When looking at headsets, a lot either had the microphone plugged in or was fixed to be sticking out, and I felt like I could have broken it. I Like how in this design the microphone can fold away into a "pocket" on the headset. This makes me feel better in being less likely to break off the microphone. While the microphone can extend out to better align with my mouth, I barely do that and my friends have yet to say they were unable to hear me. So the microphone is good quality. I have only had two issues with this headphone, one is frequent and one is recent. The frequent issue is that when I fold away the microphone and then pull it back, it acts like it is still folded away. After a minute of going through settings, I can correct it but I still do not know why this is happening. It would be a software issue or user error, I do not know. The other issue I have had is after a year and a half the left side stopped working. After some digging around online, a recommendation was to unplug the battery for five minutes and then plug it in. I tried that and it worked. I was surprised at how simple that was. I wish there were better troubleshooting guides/tools on what to do in case that happens. I see other reviews saying the same issues, including being on the same left side. While I do not know the specifics of the design, I would like to recommend that Logitech look into this issue a bit and see why the left side keeps having issues. So to summarize, overall the headset is comfortable, it has good sound quality, and I like the microphone. The only two issues were acting like the microphone was still folded away and the left side stopped working for a bit.

[This review was collected as part of a promotion.] When I first got the headphones the first thing I noticed was that the padding at the top of the headset was not fully secured, I decided that it wasn't a big deal and that I could just tuck it back up under the place it was supposed to be mounted. Every now and then it would come back out but I thought the headset sounded good and felt comfortable. About a 8-9 months after I purchased the headphones the pleather on both the ear cups started flaking off just a little at a time - but every time I wore them more would come off. The final straw was after about a 14 months of owning the headset the sound in the left ear would fade in and out. Would be working fine then start fading in and out - toggling the on off button a few times - or partially turning the headset to the off position would fix the sound. I have spent well over $1000 at best buy on LOGITECH gaming peripherals alone and have owned 5 different Logitech headsets over the years. The quality control is not very good any more - and such a bad system for the RMA process - switched to a different brand headphone and will never buy Logitech anything again.

[This review was collected as part of a promotion.] I started out loving the Headset. It was as simple as plugging in the USB dongle and My gaming PC loaded the drivers without any issues, they sounded great. The FM connection gave me better range than the Bluetooth headset I had before. I also liked it did not have the same delay that drove me crazy when trying to watch movies with my Bluetooth set before and the audio not matching the lips. After installing G Hub, I activated the 7.1surround sound, giving great immersion into streaming movies and games, especially situational awareness in FPS. Although it allows for great customization of audio and RGB of the unit, I primarily kept it to the presets with great success. After going over the great parts of the headset, here comes the issues. After less than a year of use, though maybe more that average given Covid, the unit started having issues. At first, after about 10 months, the microphone would stop unmuting in discord. Lifting the Microphone up mutes the mic just fine but when putting it down unmuted it fine in the past, discord did not detect an input. Disabling the mic driver in sound setting was the only thing that would bring it back. Of course, being a good Geek; I restored Windows audio services, reset/reinstalled Discord, wiped/reinstalled drivers, clean reinstalled G Hub, and verified it was not just discord having the issue. Near the end, I just had the sound menu up to disable/reenable the Logitech mic driver whenever I was on discord and thought I might have to mute myself. My friends could easily tell the difference when I was using my Samsung Bud pros to test my system audio vs the G935s and did not have any issues. The straw that broke the camels back was this week when both the game and discord audio started fading in and out on the headphones mid mission. Even hard wired in, the game audio became distorted and volume faded out. Tapping the side of the headphones would snap it back up usually, confirming hardware issue. As they are just under a year old and have no physical damage, I could get them replaced by Logitech under Manufactures warranty . Full disclosure though, I work for Best Buy and know the value of a replacement plan on something like headphones. Especially when I got the G935 partly with store credit from the Logitech - G633 I had before (liked but left earpiece died mid session in the second year). Given this is the second Logitech Gaming headset in 3 year to fail, I think I will see if another brand can get over the 2 year mark with as good sound. I have to say they sounded great, when they worked.

[This review was collected as part of a promotion.] I bought this on FEB 8, 2023. Up until now MAY 22, 2024. With constant care and use the entire time. This headset has two massive flaws with its build quality. Faulty power switch coming loose over time causing static and popping noises to the point where power no long reaches the speakers and no audio to be heard in one or both speakers! The Second Flaw is the Microphone. Over time from constantly raising and lowering it. The auto mute breaks to the point to where it wont unmute on the downward position unless you wiggle it up and down until it beeps the microphone live again. You better get the 2 year replacement plan for this. If you are a little harsher with headsets. Another annoyance is the fake leather headphone earpads the crack and flake off stick your skin even if you clean them every day after taking the headset off. Plus there are no cheap replacement pads.

[This review was collected as part of a promotion.] As my title says, I can not in good faith, recommend this headset. This is the second one I have had over the years, and it developed the same problem as the first. The power on/off switch is somehow defective. Sure it works for awhile, but after 10 months or so (with both), it started acting strange. By strange I mean it powers on, but no sound. I had to wiggle the power switch and find the right spot to get it to work and even then, the sound was muffled. Maybe there is a short in the switch somewhere or maybe Logitech uses cheap parts, but to have 2 identical headsets develop the same problem after around 10 months of use, is very sketchy.

[This review was collected as part of a promotion.] The Logitech G935 is close enough to perfect that I am giving it 5 stars. The headphones cups enclose my ears so well that the noise isolation works almost like noise canceling. The Logitech G935s are not bluetooth. They connect via wireless using a USB dongle which is discretely tucked behind a headphone (see picture). The G935s pair instantly and on a PC, PS4, or Switch (docked) you have an instant wireless connection with no need for drivers. Xbox doesn't support wireless in my tests but it works well via the included audio cable plugged into the Xbox controller. Sound is great. Deep rich base and good mid to highs. The Dolby sound is impressive and really improves games. On a PC the Logitech G Hub software lets you customize the colors and G keys - although I didn't really need to customize the buttons. SUMMARY OF WHAT THE G935 WORKS WITH PC - Wireless via USB Dongle PS4 - Wireless via USB Dongle PS4 - Corded via Headphone Port on Controller Switch - Wireless via USB Dongle in Switch Dock Switch - Corded when Portable out of Dock Xbox - Corded ONLY via Headphone Port on Controller The Logitech G935 is a great headset.

As a lot of other reviews have pointed out, this headset suffers from a major design problem in the switch. Essentially the power switch not only controls power to the headset, but also controls all(or most) of the data pins. Because of this, any tiny pieces of debris that find their way into the switch cause the headset to behave erratically. This causes you to have to fiddle with the switch to get it into the perfect position to get audio. There are fixes for this that involve taking the headset apart and cleaning the switch, but these are temporary solutions at best, as a couple months down the line you'll be experiencing the issue again.

I've had this headset for a tad over a year and a half and I've loved this headset. Sound quality, mic quality, connectivity quality all great! However, the left ear cup audio began to cut out a couple months back and you have to find the sweet spot to touch near the buttons to get audio back. The right side ear cup will also intermittently act up and you have to tap on the outside of it to regain it. I have absolutely loved this headset but, this has me looking at a new headset and potentially another brand. As a streamer, the quality of the headset is a crucial part of my set up and being able to rely on audio feedback is a necessity.