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Customer Reviews

House of Marley Smile Jamaica In-Ear Sound Isolating Headphones with Mic (EM-JE041-CP) - Tan/Copper

Ratings

4.4

Average rating based on 217 reviews

Rating Breakdown

160 reviewers rated this product 5 stars.

26 reviewers rated this product 4 stars.

6 reviewers rated this product 3 stars.

14 reviewers rated this product 2 stars.

11 reviewers rated this product 1 stars.

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Reviewer Recommendation

89%

Of the 190 reviewers who responded, 169 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

Customers overwhelmingly praise these headphones for exceptional durability, outstanding sound quality, and remarkable value. Many report owning pairs for three to five years despite rough handling, with numerous users replacing them only after one side fails—then repurchasing the same brand. Reviewers consistently describe the sound as crisp and full-bodied with strong bass and effective noise isolation, often exceeding expectations for the price. The secure, lightweight fit with soft ear tips enables all-day comfort. A few customers report one earbud failing after one to two years or experience cord tangling, but these concerns are vastly outweighed by loyal, long-term users who consistently repurchase.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 4 out of 5 stars

    Great Sound, Poor Packaging

    Reviewed by - July 2, 2019

    I just got these in the mail yesterday. They have a great sound, and are very aesthetically pleasing. I love the cord length and the braided cord. Sound on phone calls is great on both ends. My one complaint is that the packaging it came in appeared "green" but then had a bunch of plastic on the inside. I feel like the types of consumers who are buying these products are doing so because of the sustainability boasted by this brand. That all falls out the window when you package in plastic like this. Please revisit your packaging. You have great goals!

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Owned 2014-2019 R.I.P. my Smile Jamaica Earphones

    Reviewed by - October 11, 2019

    I bought a pair of these headphones in 2014. I have used them for around 3-4 hours minimum each day at least 6 days a week every week since I bought them. They have just broken and that's only really because I dropped them in front of my house and my dad managed to reverse over the head. They're not completely tangle free but they are so easy to untangle I got apple earphones for the first time in 5 years and now I understand why they invented Airpods because they couldn't steal Marley's cord idea. I'm pretty clumsy and reckless and the past week without them has made me feel genuinely lost. Love them, Love them. Love them. Just ordered a new pair.

    Review originally posted on House of Marley


  • Customer rating: 5 out of 5 stars

    Still alive....... years later

    Reviewed by - December 4, 2018

    I used to have to buy a new pair of headphones every month, basically. They always seemed to break on me even if I invested (insert sum of money here). I bought these headphones about five years ago now, back in high school. I’ve slept with them in, exercised in them, tossed them in my bag, in the washer.... I’ve completely tortured these headphones. They still work as good as the day that I bought them. It dawned on me truly how long I’ve had them and I went online to see if they still sell them. I’m relieved. I will be buying more, whenever these decide to pass away. Sadly, they don’t sell the color I have anymore. Hopefully, they get more variants.

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Durable, resilient, and low-key waterproof buds!

    Reviewed by - March 5, 2019

    I bought these headphones three years ago and am blown away by the quality and comfort of these headphones.The tangle-free cord is high quality and has lasted longer than any other pair i have owned. They are functional and sustainable, while keeping it classy and hip. ALSO, not five minutes ago, I accidentally dropped one of the headphones in my mug of hot water, as I left my desk to grab something from storage. Much to my sleep-deprived horror, I only noticed when I returned. After quickly drying and separating the components, I tried them out and they STILL WORKED! 10/10 would recommend to anyone like me with a bad track record with headphones.

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    they're good but not great

    Reviewed by - September 7, 2018

    I brought these about a month or two ago and only recently I started to notice something wrong with the earbuds. every so often there will be some kind of buzz that pops during a song. this is strange as I haven't had these for very long and still are relatively new. also, the so-called tangle-free earbud cable does get tangled quite a bit, but what cable doesn't. the one thing I LOVE about these earbuds is that they really do block out all noise and they are very stylish and trendy. I wouldn't know for sure if my pair is just faulty or its a problem everywhere. either they are good earbuds. KEEP IT UP HOUSE OF MARLEY!

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Durable with great sound.

    Reviewed by - March 6, 2019

    These are my headphone of choice and they have great sound quality. I am very rough on my headphones I use them most of the day everyday and they are constantly get crammed into my pockets, caught on things, stepped on, driven over by golf carts, lost, left outside overnight, thrown through the wash, etc.(at no fault to the headphones obviously). These headphones are just as comfortable as they are stylish, people love the unique look of the braided chord and wood. These usually last me about a year where as most headphones only last a month. Will continue to purchase and recommend these fro the foreseeable future.

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Some pros and small cons

    Reviewed by - February 10, 2021

    The sound quality is pretty good, I like it and it's great for the price but the buds won't stay in my ears. The product only comes with one earbud size but luckily i have some rubber things that came with my old earphones that were the right size to fit on these because they help them stay in my ears. They are not tangle resistant as advertised and the 'copper' ones came with a pink string not white and grey like the picture. Overall I like them for the sound and the fact that they're eco-friendly but there is some misrepresentation in the photos and description and they fall out of my ears very easily.

    Review originally posted on House of Marley

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Super Durable/Long Lasting

    Verified BuyerReviewed by - July 17, 2020

    I bought one pair of these last year and they've been great. Ive washed them in the laundry by mistake TWICE now and they still work just the same. I also wear these to work every day where they get snagged and tugged constantly but there's still no fraying or wire issues. Bought a new pair recently just to have as a backup and they also work great. The one complaint is that the new ones I bought were the rasta color, which in the picture online look blue/teal and orange but in reality are green and red. Disappointed but not a deal breaker because they quality and sustainabilty factor is worth it.

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    From great to disappointment

    Reviewed by - November 19, 2019

    I am currently on my second pair and it has done exactly as the first one did: work amazingly well for the price I paid. I was in love with them, comfy and I found the sound quality pretty decent. However, after 3-4 months, the wooden part or the earbuds and the plastic broke apart unexpectedly. I have been able to tape both parts together and squeeze some more earbuds use, but it keeps deteriorating. The two sets I purchased did that. (They have not been dropped or anything, I've taken good care of them as they seemed fragile a bit). I'll have to purchase another set of earbuds, but it won't be from this brand. A shame since it's environment friendly, which was a big plus in my purchase decision.

    Review originally posted on thehouseofmarley.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Exellent quality of sound and product

    Reviewed by - September 1, 2018

    I brought this before 3 years and from last 3 years they are working excellent. Deep bass is unbeatable. As I started using this no other headphones satisfying my ears. Best results got with my DTS enabled phone. Silicon parts at the base of ear buds cut broken this year due to waer and tear but quality of sound remained same.

    Review originally posted on thehouseofmarley.com

    Yes, I would recommend this to a friend.