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Overview

**Open Box product. 1-year warranty. See more information below.**The Microsoft Surface Laptop is not just faster—it's smarter. Get the most out of your day with accelerated performance that unlocks a new AI era to enable Copilot experiences that transform the way you work, enhancing productivity and creativity. Experience visuals like never before on its stunning and modern razor-thin touchscreen display.
Open Box

Open Box - Microsoft Surface Laptop 13.8" Touchscreen Copilot+ PC Laptop (Snapdragon X Elite/16GB RAM/512GB SSD)-2025-Dune-EN

Brand: Microsoft
Model: EP2-34603
Web Code: 19669413
Sold and shipped by | 4.0 seller rating (9,865 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Laptop
  • QSG
  • Safety & Warranty documents
  • 39W PSU

This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a 1-year warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• Copilot+ PC: A new era of AI. The fastest, most intelligent Surface Laptop ever

• Exceptional performance: Blazing NPU speed enables AI-powered applications

• Your AI sidekick accelerated: Search for what you need with natural language, whether you saw it, sent it, or saved it across any platform and let Recall find it, instantly

• Microsoft Copilot: Become a creator with just one click. Press the Microsoft Copilot key on Surface Laptop and turn your ideas into reality

• Brilliant display: Remarkably bright with enriched HDR tech, unveils crisper whites, darker blacks, and an extended colour spectrum

• AI-enhanced Studio Camera: Shoot, scan, start a call – with HD cameras front and rear and AI-enhanced features for perfect lighting and crystal-clear sound wherever you're dialing in from

• Smartly sleek: Crafted with lightweight yet durable aluminum

• Designed with sustainability in mind: Surface Laptop contains more recycled content than any other Surface device

• Most inclusive touchpad: Built-in features support users with disabilities with the new Adaptive Touch Mode allowing precise mouse control with imprecise contact

Important information

• Screens simulated; subject to change

• Availability of Copilot+ PC features varies by device and market

• Recall: Optimized for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish.) Content-based and storage limitations apply. See [https://aka.ms/copilotpluspcs]

• Cocreator: Optimized for English text prompts. See [https://aka.ms/copilotpluspcs]

Windows EOS

Let’s move forward together with Windows 11.

Product Condition
Open Box
ENERGY STAR certified
No
Copilot+ PC
Yes
Year of Original Release
2025

Display

Screen Size
13.8 in
Display Technology
LCD
Native Screen Resolution
2304 x 1536
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
Touch

Processor

Processor Type
Qualcomm Snapdragon X Elite with Qualcomm Hexagon NPU with 45 TOPS
Intel Evo Edition
No
Processor Generation/Series
1st Generation
Processor Cores
12
Processor Speed
3.4 GHz
Processor Cache
42 MB

Storage & Memory

Solid-State Drive Capacity
512 GB
RAM Size
16 GB
RAM Type
LPDDR5x
Optical Drive
No

Graphics

Graphics Processing Unit Type
Integrated GPU
Graphics Card
Qualcomm Adreno GPU
Video Memory Configuration
Integrated
Wireless Display (WiDi) Capable
Yes
VR Ready
No

Inputs & Outputs

Card Reader
No
USB Ports
2 x USB-C with USB4, 1 x USB-A 3.1
Display Ports
USB-C, Surface Connect
Other Input or Output Ports
1x 3.5 mm headset jack , 1x Surface Connect port
Digital Audio Output
No
HDCP Compliant
Yes

Networking

Ethernet Port
No
Integrated Wi-Fi
Yes
Integrated Bluetooth
Yes - 5.4

Power

Battery Type
Lithium Ion
Battery - Number of Cells
6
Battery - Capacity
54.12 mAh

Software

Pre-loaded Operating System
Windows 11 Home
Operating System Language
Bilingual

Physical Features

External Controls & Buttons
Power, F-row, Volume, Copilot key
Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Dune
Dimensions (cm)
24 (W) x 5.5 (H) x 32.1 (D) cm
Dimensions (in)
9.45 (W) x 2.17 (H) x 12.64 (D) in
Weight
2.25 kg
Weight (lbs)
4.96 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product