PRO OB

3.93 (1175)

PRO OB sells high quality Open Box products from the top brands you know and love.

Our Open Box product has been carefully vetted by the best industry technicians to ensure nearly flawless cosmetic condition, so that customers get a like-new item, for a portion of the normal price, all backed by a guaranteed 6 month warranty.

Our Refurbished product may have some minor cosmetic imperfections but are otherwise fully functional and deliver the same experience as new, at great savings - all backed by a minimum 90 day warranty.

We ship thousands of products each month with great reviews, so you can be sure of the quality we deliver .

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.

Seller Feedback

  • All good n as described

    by

    from Kitchener, ON on June 1, 2021


  • I did not receive my order. It shows a signature not even close to my initials as signing for it and I can not reach anyone to discuss it. Very disappointed.

    by

    from Edmonton, AB on May 29, 2021


  • No stars. The TV came in a bent box and the screen was broken and I'm sending it back.

    by

    from Burlington, ON on May 25, 2021