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PRO Open Box

Average rating based on 683 reviews

PRO Open Box only sells high quality Open Box products from the top brands you know and love. Our Open Box product has been carefully vetted by the best industry technicians to ensure nearly flawless cosmetic condition, so that customers get a factory fresh item, for a portion of the normal price, all backed by a guaranteed 6 month warranty.
Refurbished products may have some minor imperfections but are otherwise fully functional and deliver the same experience as new, at great savings!
We ship nearly 1,000 products each month so you can be sure of the quality we deliver.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments

Seller offers free shipping on all orders above $50 for Ground Express Shipments

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO Open Box Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Seller Feedback

  • Terrible, i never received my product, called in to best buy , they said they would run an investigation. i got one email from canada post to confirm something, replied, and never heard back. it has been 3 months now.


    from Toronto, ON on March 31, 2020

  • Delivery time was amazing. Received the product much sooner than was stated. Arrived in excellent condition. Very pleased with the product. Hard time getting used to Windows 10, but I am sure I will master it, some day LOL


    from Pickering, ON on March 16, 2020

  • Great laptop, arrived quickly and seems to be working perfectly!


    from Toronto, ON on March 14, 2020