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Overview

**Open Box product. Minimum 1-year warranty. See more information below.** Boost your daily efficiency and productivity with the Microsoft Surface laptop. Powered by the Qualcomm Snapdragon X Plus (C10) processor and 32GB of RAM, it delivers smooth performance for all your daily tasks. The 13.8-inch touchscreen display enhances your user experience, while the 1TB solid-state drive takes care of your file storage needs.
Open Box

Open Box - Microsoft Surface Laptop 13.8" Touchscreen Copilot+ PC Laptop (Snapdragon X Plus (C10)/32GB RAM/1TB SSD) -2025

Brand: Microsoft
Model: EP2-42031
Web Code: 19653691
Sold and shipped by | 4.0 seller rating (10,013 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Laptop
  • QSG
  • Safety Documents
  • 39W PSU

This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a 1-year warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

· Qualcomm Snapdragon X Plus (C10) processor with 32GB LPDDR5x RAM delivers outstanding performance for productivity and many everyday tasks

· 1TB solid state drive offers ample storage for your files, documents, and apps

· 13.8-inch LCD touchscreen display with 2304 x 1536 resolution provides sharp, vibrant visuals and intuitive touch interaction

· Integrated Wi-Fi 7 (802.11be) and Bluetooth 5.4 offer reliable options for wireless connectivity

· 20 hours of battery life allow for extended usage without need for frequent recharging

· Two USB-C with USB4, one USB-A 3.1, one 3.5 mm headset jack, and Surface Connect port provide versatile connectivity options

· Copilot+ enhances productivity by providing AI-powered assistance for various tasks directly within your workflow

· Preinstalled with Windows 11 Home operating system that offers a user-friendly interface with enhanced security and productivity features

Windows EOS

Let’s move forward together with Windows 11.

Product Condition
Open Box
ENERGY STAR certified
No
Copilot+ PC
Yes
Year of Original Release
2025

Display

Screen Size
13.8 in
Display Technology
LCD
Screen Resolution
2304 x 1536
Native Screen Resolution
2304 x 1536
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
Touch

Processor

Processor Type
Qualcomm Snapdragon X Plus (C10)
Intel Evo Edition
No
Processor Generation/Series
1st Generation
Processor Cores
10
Processor Speed
3.4 GHz
Processor Cache
42 MB

Storage & Memory

Solid-State Drive Capacity
1000 GB
RAM Size
32 GB
RAM Type
LPDDR5x
Optical Drive
No

Graphics

Graphics Processing Unit Type
Integrated GPU
Graphics Card
Qualcomm Adreno GPU
Video Memory Configuration
Integrated
Wireless Display (WiDi) Capable
Yes
VR Ready
No

Inputs & Outputs

Card Reader
No
USB Ports
2 x USB-C with USB4; 1 x USB-A 3.1
Display Ports
USB-C, Surface Connect
Other Input or Output Ports
1 x 3.5 mm headset jack ; 1x Surface Connect port
Digital Audio Output
No
HDCP Compliant
Yes

Networking

Ethernet Port
No
Integrated Wi-Fi
Yes
Integrated Bluetooth
Yes - 5.4

Power

Battery Type
Lithium Ion
Battery - Number of Cells
6
Battery - Capacity
4755 mAh

Software

Pre-loaded Operating System
Windows 11 Home
Operating System Language
Bilingual

Physical Features

External Controls & Buttons
Power; F-row; Volume; Copilot key
Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Black
Dimensions (cm)
22.02 (W) x 1.75 (H) x 30.1 (D) cm
Dimensions (in)
8.67 (W) x 0.69 (H) x 11.85 (D) in
Weight
1.33 kg
Weight (lbs)
2.93 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product