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Overview

**Open Box product. 1-year warranty. See more information below.**Rev up productivity and crush every task with this Samsung Galaxy Book5 Pro laptop. Supercharged with AI and powered by Intel Core Ultra processor, it features powerful graphics and an advanced NPU capable of up to 47 TOPS. Enjoy vivid, lifelike visuals and stunning views at your fingertips with its 3K Dynamic AMOLED 2x display with touchscreen.
Open Box

Open Box - Samsung Galaxy Book5 Pro 16" Touchscreen Copilot+ PC Laptop (Intel Core Ultra 7 258V/1TB SSD/16GB RAM)

Brand: Samsung
Model: NP960XHA-KG1CA
Web Code: 19312644
Sold and shipped by | 4.0 seller rating (9,604 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Power Adaptor
  • Data Cable
  • Quick Start Guide

This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a 1-year warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• Powered by AI and the super-fast Intel Core Ultra 7 258V processor, it features powerful graphics and an advanced NPU capable of up to 47 TOPS

• From detailed presentations to enjoying vibrant content, it all looks captivating on the 3K Dynamic AMOLED 2x display with touchscreen

• Details will stand out even in bright sunlight with anti-reflective technology thanks to Corning Gorilla Glass with DX and Vision Booster that automatically detects light to adjust the screen [1]

• Sync your smartphone via Phone Link to access calls, texts, images, mobile apps right from your PC. Plus, use AI features from your Galaxy phone to unlock more productivity on a big screen of Galaxy Book5 Pro [2]

• Features 120Hz adaptive refresh rate that makes experiences super smooth and lag-free

• AI Select lets you search right on your PC screen (requires internet connection and Samsung Account login. Results may vary by uniqueness, clarity and framing of circled image and related factors. Accuracy of results not guaranteed). No need to type — simply trace an image, a text message or even a QR code on the screen using cursor or finger and get search results on the fly

• Retouch images and clean up blurry photos in Samsung Gallery with Photo Remaster (Samsung Account login and Internet connection required). This helpful tool uses a smart algorithm that gives all-new life to your pics and makes every detail shine — just like magic

• Use Cocreator in Paint to sketch your idea and watch as AI transforms it into artwork (edit, regenerate and apply finishing touches using simple prompts. Requires internet connection. Optimized for English text prompts)

• Make conference calls easy with Live Captions (Requires internet connection. Currently supports translation for video and audio subtitles into English from 40+ languages). AI automatically detects speech in meetings and video streams and converts it into English captions in real time so you can easily follow along

• The power you need to realize your ambitions in a sleek, lightweight body

• Easily navigate using the touchpad with adaptive palm rejection. Control your taps with precision thanks to palm monitoring on the subdivided palm area. Plus, connect devices to your workstation using the two built-in Thunderbolt 4 ports, HDMI, USB-A, microSD card slot and headphone/mic

• Double your workspace by connecting Galaxy Tab as an additional display to your PC (1 Compatible only with Tab S Series. Both devices must Wi-Fi network activated). Link the devices with just a click on your laptop, then take advantage of the extra space on Galaxy Tab with Extension, Duplicate and Rotation modes to rearrange your view

• Sharing image, videos, documents and large files between your Galaxy Book and other Galaxy devices is a breeze with

• Quick Share (Quick Share between Galaxy devices available with the following OS: smartphones and tablets with

• Android OS version 10.0 (Q) and One UI 2.1 or above, PCs running Windows 10 or later. Requires Wi-Fi and

• Bluetooth connection). Plus, the private sharing feature encrypts your data with blockchain technology

• Enjoy pro security with Samsung Knox

• Go online, stay online. Wi-Fi 7 lets you connect reliably with lightning speed (requires optimal connection and a Wi-Fi 7 router. Results may vary). Join online meetings, share updates and stay in touch easily with smooth real-time interactions and ultra-low latency

[1] Corning’s glass composite enhances display readability through a 75% improvement in front surface reflection, versus standard cover glass, and increases the display contrast ratio by 50% with the same display brightness.

[2] Requires Galaxy S22 Series, Flip4 or Fold4 and later with One UI 6.1 and above. Must be logged in to the same Windows and Samsung account on both devices and have a Bluetooth and WiFi connection. Some mobile apps may have security features that prevent the mobile app from being viewed on PC

[3] Typical value of battery capacity tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 73.9Wh (Galaxy Book5 Pro 16") and 62.1Wh (Galaxy Book5 Pro 14")

[4] Based on results from internal lab tests for local video playback time conducted by Samsung. Tested with results from a pre-release version of the device using inbox 65W charger under settings (1080p video playback from video files stored on the device's local storage, player-Windows video players (Media Player, Movies & TV, Films & TV) with full screen, brightness-150nits, wired earphone with default volume, airplane mode on, keyboard backlight off) without connection to Wi-Fi or mobile network, measuring the time until the device is

discharged to 2%. Battery life varies significantly depending on settings, network environment, usage patterns and other factors. Actual charging speed may also vary depending on the actual usage, charging conditions and other factors.

Product Condition
Open Box
Copilot+ PC
Yes
Year of Original Release
2025

Display

Screen Size
16 in
Display Technology
AMOLED
Screen Resolution
2880 x 1800
Native Screen Resolution
2880 x 1880
Screen Refresh Rate
120 Hz
Touchscreen Display
Yes
Convertible/Hybrid Display
No
Other Display Features
Anti-Reflective Coating

Processor

Processor Type
Intel Core Ultra 7 258V
Processor Cores
8
Processor Cache
12 MB

Storage & Memory

RAM Size
16 GB
RAM Type
LPDDR5X

Graphics

Graphics Processing Unit Type
Integrated GPU
Graphics Card
Intel Arc 140V
Video Memory Configuration
Integrated

Inputs & Outputs

Card Reader
MicroSD
USB Ports
2 x TBT4 (40Gbps Support); Single Port 15W (5V, 3A); Dual Port 15W (5V, 3A)+ 7.5W (5V, 1.5A); 1 x USB 3.2 (Gen1 5Gbps Support), 4.5W (5V, 0.9A)
Display Ports
TBT (2); HDMI 2.1
HDCP Compliant
Yes

Networking

Integrated Wi-Fi
Wi-Fi 7 (802.11 a/b/g/n/ac/ax/be)
Integrated Bluetooth
5.4

Power

Battery Type
76Wh Lithium Ion
Battery - Number of Cells
4

Software

Pre-loaded Operating System
Windows 11
Operating System Language
Bilingual
Loaded Software
Live Wallpaper; Screen Recorder; Samsung Gallery; Quick Search; Samsung Flow; Samsung Notes; Samsung Settings; Second Screen; Quick Share; Galaxy Book Experience; Galaxy Book Smart Switch; SmartThings; Bixby

Physical Features

Webcam
Yes
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Grey
Dimensions (cm)
35.54 (W) x 1.28 (H) x 25.04 (D) cm
Dimensions (in)
13.99 (W) x 0.5 (H) x 9.86 (D) in
Weight
1.25 kg
Weight (lbs)
2.76 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened