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Customer Reviews

OtterBox Commuter Fitted Hard Shell Case for iPhone SE (3rd/2nd Gen)/8/7 - Black

Ratings

4.4

Average rating based on 836 reviews

Rating Breakdown

599 reviewers rated this product 5 stars.

122 reviewers rated this product 4 stars.

39 reviewers rated this product 3 stars.

35 reviewers rated this product 2 stars.

41 reviewers rated this product 1 stars.

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Reviewer Recommendation

89%

Of the 774 reviewers who responded, 691 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The phone case provides good protection, with many users reporting their devices survived multiple drops without damage. Customers appreciate the variety of color options and describe the case as sleek, sturdy, and providing a secure grip. However, some found the plastic to be too thin and not offering adequate protection. Overall, the case is widely regarded as a reliable option that effectively safeguards devices from drops and impacts.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 4 out of 5 stars

    Love it but...

    Verified BuyerReviewed by - November 17, 2017

    I purchased the pipeline pink and I gotta say I’m IN LOVE with this type of pink that otter box cake out with now. I purchased it for my iPhone 8 and I used to HATE the hot pinks in the past that they used to have. The only thing I don’t like is that the color darkens and gets dirty easier. I’m use otter box could do something about making this part of the case somehow dirty proof or something so that it doesn’t pick up the color from my jeans and such. The case is expensive in itself. I’m gonna keep hunting around for cases for next time because of this reason, but till I find it, I’ll keep coming back to otterbox. Hopefully they fix this issue.

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    RUN OVER 4 TIMES...

    Verified BuyerReviewed by - April 23, 2018

    I bought this Otter when I purchased my new iphone8. Lucky I did...Opening Day, Dodger Stadium, my son and I were running late to get to the game. I picked him up from his house, but forgot I placed my phone on the roof of my car. We took off and minutes later I heard a thumping sound. I thought it was something that fell from the tree, so I kept driving to the game. While on the road, I realized I didn't have my phone, but then remembered what happened. I called my wife to look up where my phone was on her iphone. She said it was lying in the middle of the street! I called my other son to go pick it up. He rushed over and found lying in the street. So, after being run over several times, the protective glass worked like a dream! The glass was intact, and the phone worked perfect! Thank you Otter!

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Best Product Ever!

    Verified BuyerReviewed by - October 25, 2016

    I bought this case for my new iPhone 7, I have always used Otter Box brand for all of my iPhone products. I had my new phone for about 2 weeks and accidentally left it on the back of my trunk after pumping gas. Due to the grips on the Otter Box case, the phone actually held on the back of my car for a mile and half before flying off into a busy highway. I didn't know that I had lost my phone until I got home and discovered that I could not find it. I used my "find my phone" app and located my phone along route 66, my family and I went out in the middle of the night with flashlights and found my iPhone located exactly where the app said. (6 inches from the white line). The phone was still in one piece but the screen was extremely damaged. BUT my Otter box held up like a trooper!!! I am currently still using the same Otter box for my new replacement phone!

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Great Case - Don't Buy the Pink!

    Verified BuyerReviewed by - October 4, 2016

    This case is wonderful (as all Otterbox cases are). It feels solid in my hand without adding too much bulk to my phone. However...do not buy the Pink Slip Cover. I agree with another reviewer that it collects stains from blue jeans. Otterbox customer service was amazing though and they helped me get it replaced with a different color. I am still bummed though because the pink was so cute!

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Fun Color

    Verified BuyerReviewed by - November 5, 2019

    The new commuter case for iPhone 8 is much thinner than previous versions that I’ve had (iPhone 5). The color is great and very close to what you see online. Installation was easy and being able to make my own color combo was great! I added a vinyl sticker decal to my case.

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great phone case!

    Verified BuyerReviewed by - August 20, 2017

    I bought this case a few weeks ago. I had to get a new phone because I dropped mine and the screen shattered. Upon getting my new phone I figured I would invest in a case that would ensure the safety of my phone if I were to drop it again. Otter boxes are known for their protection of phones. What I didn't want was a big bulky case so I decided to go with the commuter series. This case is great because it is slim and fits in my pockets easily and also has 2 pieces so it will protect the phone if I am to drop it. Definitely recommend this case to those that want the protection that comes with an otterbox but also do not like big and bulky cases

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    Looks dirty

    Verified BuyerReviewed by - September 14, 2018

    Hi. I got the pink outter box commuter case. And the rubber sides or whatever it’s made of looks dirty already :( ive only had it like two weeks.

    Review originally posted on otterbox.com

    No, I would not recommend this to a friend.

  • Customer rating: 2 out of 5 stars

    Broken

    Verified BuyerReviewed by - February 12, 2023

    The charging port cover has broken and I just received this case for Christmas. This is the second time this has happened.

    Review originally posted on otterbox.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Works well, many good features, assembly unclear

    Verified BuyerReviewed by - September 15, 2020

    I ordered this instead of the version with water resistance because it was noted to buffer sound, and I have hearing aids as is. I'm Very pleased with it. Nice appearance (pink). Hubby had to help put it on my phone because instructions were not easily visible and a cryptic drawing. The hard back and rubbery front are separable pieces. Take them apart, put rubbery one on phone, then hard case over that. It's well designed for iPhone 7. Also, I like that the charging port has a flip-cover because mine got dirt in it and stopped recharging. I do tend to drop my phone, so this is good protection. And it is still streamlined enough for pocket or purse.

    Review originally posted on otterbox.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    SE Compatible but not optimized for the SE

    Reviewed by Timothy - June 19, 2020

    I've always bought an Otterbox Commuter for my iPhones and its protection does not disappoint, but all the previous ones I bought came with a screen protector aside from this one. Considering I paid a bit more from previous versions this was disappointing. Also the cutout for the Apple Logo is for the 7 and 8 not centered for the SE, so you have a big circle with nothing at the back of your phone. Hopefully Otterbox will release a real SE 2nd Gen case soon.

    Yes, I would recommend this to a friend.