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Customer Reviews

Philips 800 Automatic Espresso Machine With Milk Frother - Matte Black - Only at Best Buy

Ratings

3.9

Average rating based on 298 reviews

Rating Breakdown

145 reviewers rated this product 5 stars.

76 reviewers rated this product 4 stars.

16 reviewers rated this product 3 stars.

22 reviewers rated this product 2 stars.

39 reviewers rated this product 1 stars.

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Reviewer Recommendation

75%

Of the 274 reviewers who responded, 206 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

The fully automatic espresso machine offers customizable coffee options and an effective milk frother, producing high-quality, flavorful beverages. However, some users report issues with noise during operation and occasional malfunctions or breakdowns after a short period of use. The instructions could also be clearer, making initial setup and maintenance more challenging. Overall, the machine delivers on its core function of making great-tasting coffee, though the noise level and potential durability concerns may be considerations for some users.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Philips Morning espresso

    Reviewed by - February 5, 2023

    [This review was collected as part of a promotion.] The Philips-Series 1200 Fully automatic expresso machine is a coffee dream machine. The instructions are a little tricky if you’re new to the whole espresso machine experience. I got to say this machine saves me money being able to make our own espressos and coffee to our liking. The frothing part can be tricky to get your cup out if it’s too tall. So we just hold it and do it at a slant and wait for the recommended seconds. There’s many styles of coffee you can make with machine if you follow the proper steps. Once I got the hang of using it. I’d never want to go make to the older style ,plain coffee machine. You can also use grounded coffee in this machine. The expressos/ coffee taste so much richer than other coffe machine. I love the clean taste and the flavors of the coffee naturally come out. Loving this machine!

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Make a Hot Beverage

    Reviewed by - February 13, 2023

    [This review was collected as part of a promotion.] Philips has created the Absolute Best Series 1200 EP1220/04 Fully Automatic Espresso Machines! Everything was well thought out and every place had a function! You most definitely want to read the Instruction book Before you start preparing your Best Espresso! After you've become efficient in using the 1200 EP 1220/04 Invite your Friends and Family over for a hot beverage! There are several options and you can make a recipe that works best for you.Then recommend what works best for you and what would work best for them when using your Philips Series 1200 EP1220/04 Fully Automatic Espresso Machine!!

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    love it

    Reviewed by - March 26, 2023

    [This review was collected as part of a promotion.] The Philips Series 1200 EP1220/04 Fully Automatic Espresso Machine is a great choice for coffee lovers who want to enjoy a high-quality cup of coffee in the comfort of their own home. This machine is easy to use and produces consistently great-tasting espresso with just a touch of a button. One of the best features of this espresso machine is its compact design, which makes it perfect for those with limited counter space. The machine's sleek black exterior looks modern and stylish, and it's built to last with durable materials that can withstand daily use. The EP1220/04 model has a ceramic grinders that ensures a consistent and even grind every time, which helps to ensure a perfectly brewed cup of espresso. The machine also features an adjustable brewing unit, which allows you to adjust the strength and size of your espresso to your liking. Another great feature of this machine is its built-in milk frother, which allows you to easily make lattes, cappuccinos, and other milk-based drinks. The frother produces a creamy and consistent foam that adds an extra layer of texture and flavor to your coffee. The machine is also easy to clean, with a removable brew group that can be easily cleaned in the sink or dishwasher. The machine also has an automatic cleaning cycle, which helps to keep the machine running smoothly and maintain the quality of your coffee. Overall, the Philips Series 1200 EP1220/04 Fully Automatic Espresso Machine is a great choice for coffee lovers who want a high-quality machine that is easy to use, easy to clean, and produces consistently great-tasting coffee every time.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    It's so perfect

    Reviewed by - February 6, 2023

    [This review was collected as part of a promotion.] I absolutely love my new Philips Series 1200 EP1220/04 Fully Automatic Espresso Machine. It's so easy to use. I love how you can either use coffee grind or coffee beans. It has a button to self clean. Very easy to put together. Love how it doesn't leave a mess. It is very durable and has many functions. I highly recommend this product.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Not even ONE cup of coffee

    Reviewed by Cees - December 24, 2023

    Well, that is a disappointment. Excitedly opened the box this morning, and set it all up according to the manual. Alas, the machine sends all of its water through the milk frother, and none of it through the brewing group, no matter what I try. It surprised me, because the manual said every machine is tested with coffee. If that were true, they would have found that there's no coffee coming out of this machine at all. Now I'll have to wait for the service center to open after Christmas and go through endless hours of being on hold and troubleshooting, no doubt. So far I seem to have bought a very expensive coffee grinder only. I could really use a coffee.

    No, I would not recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Philips Fully Automatic Espresso Machine

    Reviewed by - February 15, 2023

    [This review was collected as part of a promotion.] I absolutely love this espresso machine! I was really intimidated by a regular espresso machine, so this is perfect, it’s extremely easy to use. It’s been a lot of fun making various espresso, cappuccino and latte drinks. It’s definitely saving me a lot of money and I don’t have to go out to get coffee, which is a huge plus. I have been recommending it to all of my friends.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Great features for a machine

    Reviewed by - February 4, 2023

    [This review was collected as part of a promotion.] I got this espresso machines and so far I like it. It has so many great features and works as well as I thought it would. The instructions were easy to follow, walked through, and easy to read. The mechine is high quality, study and strong, nice Sleek looking design. The value of this product is great, built well. I highly recommend this for espresso lovers.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Nice machine

    Reviewed by - February 28, 2023

    [This review was collected as part of a promotion.] I like this machine it does a good job, we have been making different drinks. I love the milk steamer! It’s definitely turned my coffee experience up. It’s a little loud but I don’t mind. I definitely recommend this coffee maker.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 1 out of 5 stars

    Avoid.

    Reviewed by Doberman - March 19, 2024

    Bought this unit on boxing day sale and thought it was going to be exactly what I wanted. Avid coffee lover and the reviews mostly pointed to good things. If you like weak, flavourless coffee made by a unit that is noisy and constantly needing attention due to error messages then by all means this is the coffee machine for you! Personally, I would return it but no longer an option. I regret wasting the money and already looking for a replacement. It will not be from Philips.

    No, I would not recommend this to a friend.
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  • Customer rating: 2 out of 5 stars

    Weak, leaks, but neat for the actual price.

    Reviewed by Cody - April 19, 2025

    I ended up returning this because it started leaking randomly on my counter. Pros: it’s automatic, and for the price it seems like a bargain Cons: the temp settings are weak, which leads to not-that-hot espresso and weak flavour. I used the same beans as I did in my cheapy Delonghi espresso machine and had much better results with that machine than I did with this one. If you’re someone that just wants coffee in the morning and aren’t particular on the boldness, but want something they can just click 2 buttons to get started, this might be for you. But I’d probably look at the Ninja 2 in 1 first, especially at half this price.

    No, I would not recommend this to a friend.
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