Plantronics EncorePro HW520V Over-the-Head Tube Monaural Headset, Voice tube (89436-01)
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The Plantronics EncorePro 500 Series headsets are designed for duties in the range of customer service, private offices, large corporations, or home offices. With features including flexible, noise-cancelling microphones for crystal clear calls, adjustable fit for comfortable all-day-wear, and many more standard-exceeding qualities, this series of headsets is an easy choice for anyone who wants reliable and efficient communications. The HW520V has been designed with a flexible voice tube noise-canceling mic, which can be adjusted using the visual and tactile microphone positioning guides.
Key features include:
• Four different wearing styles: over-the-head monaural (HW510), over-the-head binaural (HW520), over-the-ear (HW530), convertible (HW540)
• Connects to PC or desk phone with Plantronics audio processors
• Ideal for telephone-intensive users, including formal customer care centers, help desks, etc.
• Adjustable fit for all-day wear
• Quick Disconnect feature provides easy disconnect/reconnect capabilities and compatibility with all Plantronics USB, desk phone audio processors, and direct connect cables.
• Flexible noise-canceling boom or voice tube models
• Wideband audio up too 6,800 Hz
• SoundGuard technology provides acoustic limiting for protection against sounds above 118 dBA
• Headset weights range from 22 grams up to 74 grams depending upon wearing style
• Cable length: HW510/HW520: 2.3ft; HW530/HW540: 2.8ft
Of the 25 reviewers who responded, 16 would recommend this product.
- Durability problems- June 11, 2021
I've had this product for several years. Foam ear cushions deteriorated after a couple of years. I can't figure out how to get replacements and whether they are at a reasonable price. Plastic cover with Plantronics printing that covers band adjustment just broke. Was able to "fix" problem by using small ty rap to hold it in place. The bottom line is that this product suffers from durability problems The mandatory questions on this review submission form are confusing with regards to raffle and free product. I checked NO because I have not received anything. But I would like to have both happen.Yes, I would recommend this to a friend.
- Not impressed with durability- June 11, 2018
I was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.No, I would not recommend this to a friend.
- Get's the Job done, Right.- August 28, 2018
The sound quality is superior to many other products we've tested with our new VOIP High Definition phone system. My users are delighted with the sound canceling which delivers an audio atmosphere as if my users are in a quite office and delivered the ability to concentrate closely on the conversation. The foam ear pieces (520) delivers ultimate comfort, allowing my users to be on the phone for hours without stress or discomfort.Yes, I would recommend this to a friend.
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