Plantronics EncorePro HW520V Over-the-Head Tube Monaural Headset, Voice tube (89436-01)

Model Number: 89436-01
Web Code: 11533835

product image

Overview

The Plantronics EncorePro 500 Series headsets are designed for duties in the range of customer service, private offices, large corporations, or home offices. With features including flexible, noise-cancelling microphones for crystal clear calls, adjustable fit for comfortable all-day-wear, and many more standard-exceeding qualities, this series of headsets is an easy choice for anyone who wants reliable and efficient communications.
SAVE $12$81.99
SALE ends:


Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

The Plantronics EncorePro 500 Series headsets are designed for duties in the range of customer service, private offices, large corporations, or home offices. With features including flexible, noise-cancelling microphones for crystal clear calls, adjustable fit for comfortable all-day-wear, and many more standard-exceeding qualities, this series of headsets is an easy choice for anyone who wants reliable and efficient communications.

The Plantronics EncorePro 500 Series headsets are designed for duties in the range of customer service, private offices, large corporations, or home offices. With features including flexible, noise-cancelling microphones for crystal clear calls, adjustable fit for comfortable all-day-wear, and many more standard-exceeding qualities, this series of headsets is an easy choice for anyone who wants reliable and efficient communications. The HW520V has been designed with a flexible voice tube noise-canceling mic, which can be adjusted using the visual and tactile microphone positioning guides.

Key features include:

• Four different wearing styles: over-the-head monaural (HW510), over-the-head binaural (HW520), over-the-ear (HW530), convertible (HW540)

• Connects to PC or desk phone with Plantronics audio processors

• Ideal for telephone-intensive users, including formal customer care centers, help desks, etc.

• Adjustable fit for all-day wear

• Quick Disconnect feature provides easy disconnect/reconnect capabilities and compatibility with all Plantronics USB, desk phone audio processors, and direct connect cables.

• Flexible noise-canceling boom or voice tube models

• Wideband audio up too 6,800 Hz

• SoundGuard technology provides acoustic limiting for protection against sounds above 118 dBA

• Headset weights range from 22 grams up to 74 grams depending upon wearing style

• Cable length: HW510/HW520: 2.3ft; HW530/HW540: 2.8ft

Noise Reduction

Noise Cancellation
Yes
Other
SoundGuard technology to protect from noise spikes and reduce listener fatigue by monitoring sound to stay below 118 dBA

Functionality

Case
Yes
Manual
Yes
Other
Headset; Quick Start Guide; Carrying Pouch; Two ear loops, one small and one large (over-the-ear model only)

Physical Features

Dimensions - Width
13.71 cm
Dimensions - Length
17.78 cm
Dimensions - Depth
5.84 cm
Weight
72 g

Warranty

Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

14

4

2

3

3

2

1

1

6

Reviewer Recommendation

64%

Of the 25 reviewers who responded, 16 would recommend this product.

Sort

  • Durability problems
    Reviewed by DonaldR - June 11, 2021

    I've had this product for several years. Foam ear cushions deteriorated after a couple of years. I can't figure out how to get replacements and whether they are at a reasonable price. Plastic cover with Plantronics printing that covers band adjustment just broke. Was able to "fix" problem by using small ty rap to hold it in place. The bottom line is that this product suffers from durability problems The mandatory questions on this review submission form are confusing with regards to raffle and free product. I checked NO because I have not received anything. But I would like to have both happen.

    Review originally posted on plantronics.com

    Yes, I would recommend this to a friend.

  • Not impressed with durability
    Reviewed by CFarley - June 11, 2018

    I was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.

    Review originally posted on plantronics.com

    No, I would not recommend this to a friend.

  • Get's the Job done, Right.
    Reviewed by PerryA - August 28, 2018

    The sound quality is superior to many other products we've tested with our new VOIP High Definition phone system. My users are delighted with the sound canceling which delivers an audio atmosphere as if my users are in a quite office and delivered the ability to concentrate closely on the conversation. The foam ear pieces (520) delivers ultimate comfort, allowing my users to be on the phone for hours without stress or discomfort.

    Review originally posted on plantronics.com

    Yes, I would recommend this to a friend.


See helpful questions and answers from shoppers like you.

Shipping Cost

Shipping costs are dependent on order and shipping location. Add the product to cart to get a shipping estimate.

**Refund in 2 business days in the rare situation that the product is unavailable.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Remote Territories

Returns can be made within 14-30 days of receiving your order.

Best Buy for Business Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Air Conditioners, Radar Detectors, Cameras & Camcorders, Computers, Monitors, Printers, Tablets, iPads & eReaders, DJ & Karaoke Equipment, Portable DVD Players, Gaming PCs, Seasonal Holiday Goods 14 Days 0% 10% 10%
Cell Phones 15 Days 0% 10% 10%
Major Appliances, Headphones and Earphones, Baby, Juvenile & Maternity Products, Beauty, Grooming & Personal Products, Child Safety (Gates, Car Seats, etc.), Personal Care, Camera Lenses and Flashes, Drones, Full-Frame Cameras, Photo Film, Blank Media (Digital Memory, Hard Drives, Computer Components, etc.), Portable Storage Media & Hardware, Fitness Equipment & Accessories, Jewelry (excluding Earrings), Bedding & Bath, Cleaning Supplies & Chemicals, Mattresses, Pet Supplies, Batteries, Office Supplies, Office Supply Consumables (Ink, Toner, etc.), Musical Instrument Consumables (Guitar Strings, Microphones, etc.), Wind Instruments (e.g. Harmonicas), Hobby-grade R/C Vehicles, 3D Glasses, CDs, Movies & TV Shows (DVD and Blu-ray), Video Games, Virtual Reality Headsets, Safety Goods 30 Days 0% Not Returnable Not Returnable
Furniture & Decor, Home Office Furniture 30 Days 0% Must be unassembled Not Returnable
Books, Magazines, and Copyright Materials, Digital Downloads, Intimate Products, Pre-paid Cards, Services, Deliveries & Installations, Food, Vitamins & Supplements, Earrings 30 Days Not Returnable Not Returnable Not Returnable
All other products 30 Days 0% 10% 10%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days


Please take special note that your Best Buy for Business order or any other Marketplace orders are NOT applicable for Extended Holiday Return Policy.
Please visit our Return Policy page for complete details on our Return Policy.