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Plantronics EncorePro HW710 Over-the-Head Monaural Headset (78712-101)

Model Number: PL-78712-101
Web Code: 11533845

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Overview

The Plantronics EncorePro HW710 over-the-head monaural headset was designed specifically with customer service representatives in mind as it features a satin-finish slim, sleek design that’s lightweight, comfortable and perfect for long hours of wear. The HW710 is equipped with Quick Disconnect which allows users to walk away form their desks with convenience, and SoundGuard technology to protect from noise spikes and reduce listener fatigue.
SAVE $65$107.73
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Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

The Plantronics EncorePro HW710 over-the-head monaural headset was designed specifically with customer service representatives in mind as it features a satin-finish slim, sleek design that’s lightweight, comfortable and perfect for long hours of wear. The HW710 is equipped with Quick Disconnect which allows users to walk away form their desks with convenience, and SoundGuard technology to protect from noise spikes and reduce listener fatigue.

The Plantronics EncorePro HW710 over-the-head monaural headset was designed specifically with customer service representatives in mind as it features a satin-finish slim, sleek design that is lightweight, comfortable, and perfect for long hours of wear. The HW710 is equipped with Quick Disconnect which allows users to walk away form their desks with convenience, and SoundGuard technology to protect from noise spikes and reduce listener fatigue by monitoring sound to stay below 118 dBA.

Key features include:

• Slim design and satin finish

• Adjustable T-pad headband

• Reinforced nylon composite materials for durability and lower weight

• Leatherette ear pads for heightened comfort

• Extendable microphone boom for precise positioning

• Connects to PC or desk phone connected to a Plantronics audio processor

• Designed for call-intensive environments

• SoundGuard technology provides acoustic limiting against sounds above 118 dBA

• Wideband audio up to 6,800 Hz

• Noise-cancelling microphone

• Headset weights: 53g (HW710) and 78g (HW720)

Noise Reduction

Noise Cancellation
Yes
Other
SoundGuard technology to protect from noise spikes and reduce listener fatigue by monitoring sound to stay below 118 dBA

Functionality

Manual
Yes
Other
Headset; User Guide

Physical Features

Dimensions - Width
17.78 cm
Dimensions - Length
20.96 cm
Dimensions - Depth
6.35 cm
Weight
53 g

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

11

4

2

3

3

2

4

1

14

Reviewer Recommendation

50%

Of the 30 reviewers who responded, 15 would recommend this product.

Sort

  • Missing important information and cable accessory
    Reviewed by Wally Very Disappointed - April 28, 2016

    After doing lots of research, and doing comparison, I purchased and received my Headset supposed to be top of the line, paid good money for it rather than buy one of those cheap options. I opened the package and found out you can not connect it to a computer or a telephone, most likely it needs another accessory which does not come with the product; they do not mention that you need additional accessories to make it work, in the product description, nor in the very short product guide (pictures only) that came with it, nor in the video description of the product that is on the website. I read everything before I bought, no mention of missing cable or accessories to make it work. Very disappointed.

    Review originally posted on plantronics.com

    No, I would not recommend this to a friend.

  • Frustrated customer
    Reviewed by Extremely upset - October 28, 2015

    I ordered this product twice now. We 1st determine the cord adapter was not working (used one from another headset). Headset seem to work, until it was determine that the the microphone must not work, no one could hear caller. Had to arrange to return, then ordered 2nd set. Again, cord adapter not working, again verified with a working cord. Then again, the microphone is not working...Arrgghhh!! Very frustrating! This is for a new manager in my company and needless to say, he's not a happy customer.I can't see any volume option for the microphone and we do have other headset, like it that do work, so any suggestions would be greatly appreciate. FYI, both sets were given a trial on different phones, so it's not the manager's phone.

    Review originally posted on plantronics.com

    No, I would not recommend this to a friend.

  • Horrible product.
    Reviewed by Tully - January 23, 2016

    I have been a 911 Operator for a number of years in a high volume call center and have worn many headsets, this one if the worst ive tested. The clarity of this headset compared to others is HORRIBLE. Background noises are not very clear and could mean the difference in detecting a the slightest detail to determine if there scene security issue for officers. The comfort factor of this headset is one of the worst no matter how much you adjust the head piece. I would receive a migrane each time I would wear it. Do your agency a favor and dont waste the money on this product. The Plantronics HW251 Noise Canceling headset is one of the best I've experienced in my 10 years of experience. Its lighter, comfortable and one of the clearest I've used

    Review originally posted on plantronics.com



See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free shipping to all areas except for rural areas.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

iSanek Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All Products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days