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Overview

A Controller for All Production SetupsIntroducing the PTZOptics 4th Generation IP Joystick Controller. Compatible with most PTZ cameras operating serial or IP protocol, including Sony, the PT-JOY-G4 is a legacy-friendly controller designed to easily integrate into a wide array of existing production systems, and even allows users to switch between protocols with the touch of a button.

PTZOptics Serial Joystick Controller - (PT-JOY-G4)

Model: PT-JOY-G4
Web Code: 19299053
Sold and shipped by | 4.0 seller rating (2,112 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • PT-JOY-G4
  • 12V 2A International Power Supply
  • RS-232C / DB9 female to 8-pin mini-din male cable
  • Quick Start Guide
  • Grounding Pin

Enhanced Setup Management

A newly added web user interface will decrease your set up time, allowing you to get multiple cameras up and running in as little as five minutes! If you’re using the PT-JOY-G4 for different productions or sets, we’ve got you covered. Import and export settings for specific use cases or production environments.

For network setup, the PT-JOY-G4 will dynamically obtain an IP address upon connection to your LAN. If your network is not able to supply DHCP addresses, you can assign a static IP address to the controller.

Streamlined Production at Your Fingertips

With an expanded LCD screen and a wide range of knobs for fine tuning, a single camera operator can easily:

• Operate cameras in basic, matrix and normal modes

• Access cameras and quickly recall preset locations

• Control white balance, red and blue gain, shutter speed and more!

• Use web-based and smartphone app control for added flexibility

A Smart Acquisition for Any Production

Backed by PTZOptics’ 2-year warranty, plus full support from PTZOptics’ technical team, the PT-JOY-G4 is an ideal choice for video production in schools, houses of worship and other broadcast and live streaming scenarios.

And with an MSRP of only $714, a better production experience is within reach.

The unit comes with a 12V 2A DC International Power Supply and an 8-foot RS-232C cable.

New Custom Button

Take a new level of control over your production with a customizable joystick button. This button is conveniently located at the top of the joystick controller for quick access to your most used functions. This joystick button is fully customizable so you can choose if you want it to start recording in your video production software OR start auto-tracking on your currently selected camera.

Automatic Triggers

PTZOptics IP joystick controllers now support automatic triggers which can be used to trigger a command when switching a camera. Automatic Triggers are ideal for integrating your PT-JOY-G4 or PT-SUPERJOY-G1 joystick controllers with your video switcher or other production equipment. Use Automatic Triggers to automate your video production workflow to effortlessly queue up your next camera or prepare your next scene.

Unrivaled Warranties

With robust warranties included standard on every product, you can trust PTZOptics solutions to deliver high performance from day one, and for many years to follow.

The PT-JOY-G4 comes with a 2-year limited parts and labor warranty. PTZOptics stands by our promise to protect your investment by providing repairs or replacement products for the duration of your warranty. For more information, view our complete warranty documentation for products purchased in the United States here. View our warranty documentation for products purchased internationally here.

PTZOptics Continuous Advantage

PTZOptics products continuously improve over their lifespan. Since 2014, PTZOptics has provided customers with regular, free product updates based on customer feedback, enhancing the value and functionality of their products over time. For example, the PTZOptics award-winning second generation camera line was improved with over 100 new features over its 7-year production life-span. Beginning in 2023, updates can be applied with a single click. Additionally, our new PTZOptics Discord channel allows users to communicate directly with our engineering team and access beta firmware. This approach enables products to evolve with users’ needs, increasing their overall value. Learn about our beta tester program here.

Unparalleled Value, Award-Winning Support

When you reach out to PTZOptics for support, you won’t get an automated system — you’ll get a team of in-house, US-based experts ready to help. Connect with us via:

• Phone, email, and chat

• Our detailed knowledge base and forum

• Our online Udemy course

• Our support ticket system

• Our Facebook user group

• Our weekly live shows

Features and benefits

• VISCA over IP or Serial Control

• Full Pan, Tilt, Zoom Camera Control

• Fine Tune Focus Control

• Focus Lock and Unlock

• Larger LCD Screen with Controller Status

• Direct Exposure

• White Balance

• Red & Blue Gain Control.

Product Condition
Brand New
Number of Cameras Included
253
Camera Connection
Wired
Usage
Indoor
Device Compatibility
Most PTZ cameras
Interface
RS-232 Control Connection, RS-422 / RS-485 Control Connection, Ethernet / RJ-45 (PoE) Network Supports PoE power (802.3af), 12VDC Power Connector, Power Switch
Supported Network Protocols
VISCA Pelco-D Pelco-P IP ONVIF WebSockets
Power Input
DC 12V, 6 W
Material
Aluminum
Operating Temperature
-10 - 50°C

Receiver/DVR Features

Max No. of Supported Cameras
253

Dimension

Cable Length (m)
15 m
Width
30 cm
Height
10.7 cm
Depth
23.4 cm
Width (Inches)
11.9 in
Height (Inches)
4.2 in
Depth (Inches)
9.2 in

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Camera and camcorder accessories
Return/Exchange Period
30 days
Condition
Opened