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Overview

This is a Refurbished product in Excellent condition.

It has been tested for 100% functionality, carefully cleaned, and has few to no visible signs of wear. Includes 1-year warranty.

Power through your gaming session with the Acer Predator Helios Neo gaming laptop. Experience smooth gameplay with a 13th Gen Intel Core i7 processor, NVIDIA RTX 4060 graphics, and a 16-inch display. Do more in less time with the help of Copilot's AI across all your apps in Windows. One press of the Copilot Key gives you access right away.
Refurbished Excellent

Refurbished (Excellent) - Acer Predator Helios Neo 16" Gaming Laptop (Intel Core i7-13650HX/16GB RAM/1TB SSD/RTX 4060)

Model: PHN16-71-767W
Web Code: 19416594
Sold and shipped by | 4.1 seller rating (4,593 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Laptop
  • AC Adapter
  • Power Cord & Protective Sleeve

This Refurbished product:

• Has been inspected to ensure 100% functionality.

• Has little to no visible signs of wear. Any possible cosmetic imperfections will be in non-visible areas.

• Possible light scuffs on screen, not visible when screen is on.

• Includes all required accessories.

• Includes a 1-year warranty.

• Comes in generic packaging.

• May be eligible for return. See the Return Policy tab for details.

• Intel Core i7 13650HX processor and 16GB DDR5 RAM delivers exceptional speed and performance, ensuring smooth gameplay

• 1TB SSD offers super-fast load times and ample storage

• NVIDIA GeForce RTX 4060 graphics and 8GB video memory deliver stunning visuals and smooth performance

• 16-inch LED screen with 1920 x 1200 resolution ensures a captivating and immersive gaming experience

• Killer Wireless Wi-Fi 6 1650i (802.11ax) and Bluetooth 5.1 deliver fast and reliable connectivity

• Two USB Type-C ports (Thunderbolt 4), two USB 3.2 Gen 2 ports, one HDMI 2.1 port with HDCP support, Display Port through USB-C, and one headphone/speaker/line-out jack offer versatile and high-speed connectivity

• HD webcam with blue glass supports 1080 HD video, delivering clear and sharp visuals for seamless communication

• Preloaded Windows 11 enhances productivity with its modern interface and seamless multitasking

• Copilot in Windows helps you work faster across multiple apps with its AI support. Just hit the Copilot Key to access it instantly

Product Condition
Refurbished Excellent
ENERGY STAR certified
No
Copilot+ PC
No
Year of Original Release
2024

Display

Screen Size
16 in
Display Technology
LED
Screen Resolution
1920 x 1200
Screen Refresh Rate
165 Hz
Touchscreen Display
No
Convertible/Hybrid Display
No
Other Display Features
IPS

Processor

Processor Type
Intel Core i7-13650HX
Intel Evo Edition
No
Processor Generation/Series
13th Generation
Processor Cores
14
Processor Cache
24MB Intel Smart Cache

Storage & Memory

Solid-State Drive Capacity
1 GB
RAM Size
16 GB
RAM Type
DDR5

Graphics

Graphics Processing Unit Type
Dedicated GPU
Graphics Card
Nvidia RTX4060
Dedicated GPU Brand and Series
NVIDIA GeForce RTX 30 Series
Video Memory Configuration
Dedicated
Wireless Display (WiDi) Capable
No
VR Ready
No

Inputs & Outputs

Card Reader
microSD Card Reader
USB Ports
2 x USB Type-C Port (Thunderbolt 4); 2x USB 3.2 Gen 2 Ports
Display Ports
1 x HDMI 2.1 Port with HDCP support; Display Port through USB-C
Other Input or Output Ports
1 x Headphone/Speaker/Line-Out Jack
Digital Audio Output
Yes
HDCP Compliant
Yes

Networking

Ethernet Port
Yes
Integrated Wi-Fi
Wifi 6 (Killer Wireless Wi-Fi 6 1650i)
Integrated Bluetooth
Bluetooth 5.1

Power

Battery Type
Li-ion
Battery - Number of Cells
4
Battery - Capacity
88.02 mAh

Software

Pre-loaded Operating System
Windows 11
Operating System Language
Bilingual
Loaded Software
Windows 11

Physical Features

Webcam
FHD Webcam (1920 x 1080) with Blue Glass supporting 1080 HD Video
Backlit Keyboard
Yes
Colour
Abyssal Black
Dimensions (cm)
36.01 (W) x 2.66 (H) x 27.99 (D) cm
Dimensions (in)
14.18 (W) x 1.05 (H) x 11.02 (D) in
Weight
2.6 kg
Weight (lbs)
5.73 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product