Tech Outlet Center
Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments
Seller offers free shipping on all orders above $50 for Ground Express Shipments**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Tech Outlet Center||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.
Product was missing a critical part, the vendor immediately shipped a replacement. Good communication
from Vancouver, BC on April 9, 2021
I purchased a large refurbished TV from Tech Outlet Center. They delivered on time to my home. I had a small issue which they resolved right away to my satisfaction. This company has no website, phone number or physical address. However they are very responsive by email. Bottom line I got my TV for 1/3 off and am very happy with the purchase.
from Toronto, ON on April 9, 2021
My item doesn't work and I'm trying to return the item without success. So sadly awful service. When the package arrived all the pieced were just tossed in a box not wrapped properly very disappointed, did a life chat and go nowhere, tried to return in store no success now I continue to wait for someone to get back to me.
from Smalltown, SK on April 5, 2021