Skip to main contentSkip to footer

Explore more like this

Slide 1 of 2

Overview

This is a Refurbished product in Excellent condition.

It has been tested for 100% functionality, carefully cleaned, and has few to no visible signs of wear. Includes 1-year warranty.

Maximize your productivity on the go with the Samsung Galaxy Book5 Pro 360 16-inch touchscreen laptop. Powered by Intel Core Ultra 7 processor and 16GB RAM, it delivers smooth multitasking and enhanced performance. The 512GB solid state drive provides ample space for all your files and media.
Refurbished Excellent

Refurbished (Excellent) - Samsung Galaxy Book5 Pro 360 16" Touchscreen CoPilot+ PC Laptop (Intel Core Ultra 7 256V/16GB RAM/512GB SSD)

Brand: Samsung
Model: NP960QHA-KG2CA
Web Code: 19204964
Sold and shipped by | 4.1 seller rating (4,846 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Power Adaptor
  • Data Cable
  • S-Pen
  • Quick Start Guide

This Refurbished product:

• Has been inspected to ensure 100% functionality.

• Has little to no visible signs of wear. Any possible cosmetic imperfections will be in non-visible areas.

• Possible light scuffs on screen, not visible when screen is on.

• Includes all required accessories.

• Includes a 1-year warranty.

• Comes in generic packaging.

• May be eligible for return. See the Return Policy tab for details.

• Powered by an Intel Core Ultra 7 — 256V processor and 16GB RAM, this laptop allows you to manage all your tasks smoothly

• 512GB solid state drive provides plenty of storge for your files, media, and apps

• 16-inch AMOLED touchscreen display, with a resolution of 2880 x 1880 and a 120Hz refresh rate, delivers vibrant visuals

• Integrated Wi-Fi 7 / 802.11 a/b/g/n/ac/ax/be ensures reliable wireless connectivity

• MicroSD card reader, USB-A port, and HDMI 2.1 display port offer multiple options for connecting external devices

• Includes an S Pen for convenient touch interaction, great for note-taking, drawing, and more

• AI-powered experiences unlock a new way to boost work and creativity

• The upgraded quad-speaker system delivers rich audio

• Convertible design allows you to flip the device into different forms for convenience

• Preinstalled with Windows 11 operating system that features easy user interface, enhanced performance, and improved security

Product Condition
Refurbished Excellent
Year of Original Release
2024

Display

Screen Size
16 in
Display Technology
AMOLED
Native Screen Resolution
2880 x 1880
Screen Refresh Rate
120 Hz
Touchscreen Display
Yes
Convertible/Hybrid Display
Yes
Other Display Features
Anti-Reflective coating

Processor

Processor Type
Intel Core Ultra 7 - 256V
Processor Cores
8
Processor Speed
4.8 GHz
Processor Cache
12MB

Storage & Memory

Solid-State Drive Capacity
512 GB
RAM Size
16 GB
RAM Type
LPDDR5X

Inputs & Outputs

Card Reader
MicroSD
USB Ports
USB-A
Display Ports
HDMI 2.1
HDCP Compliant
Yes

Networking

Integrated Wi-Fi
WiFi 7 / 802.11 a/b/g/n/ac/ax/be

Power

Battery Type
74Wh Lithium Ion
Battery - Number of Cells
4
Battery - Capacity
4762 mAh

Software

Pre-loaded Operating System
Windows 11
Operating System Language
Bilingual
Loaded Software
Live Wallpaper; Screen Recorder; Samsung Gallery; Quick Search; Samsung Flow; Samsung Notes; Samsung Settings; Second Screen; Quick Share; Galaxy Book Experience; Galaxy Book Smart Switch; SmartThings; Bixby

Physical Features

Webcam
2M,1080P
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Moonstone Grey
Dimensions (cm)
35.54 (W) x 1.28 (H) x 25.22 (D) cm
Dimensions (in)
13.99 (W) x 0.5 (H) x 9.93 (D) in
Weight
1.69 kg
Weight (lbs)
3.73 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product