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Overview

This is a Refurbished product in Excellent condition.

It has been tested for 100% functionality, carefully cleaned, and has few to no visible signs of wear. Includes 1-year warranty.

Feel every clash and explosion in your favourite games with this Xbox wireless headset. Featuring auto-mute and voice isolation, you can communicate clearly with your teammates. Its spatial audio technologies let you immerse deeper into the gaming world, while the Xbox Accessories app lets you fine-tune the sound to your liking.
Refurbished Excellent

Refurbished (Excellent) - Xbox Wireless Headset for Xbox Series X|S / Xbox One / Windows - Black

Brand: Microsoft
Model: TLL-00020
Web Code: 19254993
Sold and shipped by | 4.1 seller rating (4,963 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Xbox Wireless Headset
  • USB-C charging cable (14 inches long)

This Refurbished product:

• Has been inspected to ensure 100% functionality.

• Has little to no visible signs of wear. Any possible cosmetic imperfections will be in non-visible areas.

• Possible light scuffs on screen, not visible when screen is on.

• Includes all required accessories.

• Includes a 1-year warranty.

• Comes in generic packaging.

• May be eligible for return. See the Return Policy tab for details.

• On-ear, lightweight headset with an adjustable, over-the-head band design and foam cushioning — you can stay comfortable during long gaming sessions

• Wireless Bluetooth 4.2+ connectivity lets you pair it directly with your console, PC, or mobile device. You don't need dongles or a base station

• Adaptive noise cancellation reduces background noise, so you can stay focused on the game

• Use the Xbox Accessories app to fine-tune audio settings to match your preferences (available for Xbox Series X, Xbox Series S, Xbox One, Windows 10, and Windows 11 devices)

• Immerse yourself in the game with spatial audio technologies like Windows Sonic, Dolby Atmos, and DTS Headphone:X (visit the Xbox official website for more information on headset compatibility. Dolby Atmos and DTS:X: may require additional purchases, app downloads, and supported hardware)

• Easily adjust volume and game/chat balance with rotating earcup dials for quick, on-the-fly audio adjustments

• Compatible with the Xbox Series X, Xbox Series S, and the Xbox One

Product Condition
Refurbished Excellent
Professional Grade
No
Frequency Response
20 kHz
Driver Unit Size
N/A
Impedance
32 Ohm
Sound Isolating
Yes
Noise Cancelling
No
Noise Cancelling Type
Adaptive Noise Cancelling
Echo Reduction
No
Microphone Type
Built-in Mic
Max Volume 85 dB
No
Inline Volume Control
No
Android Control
No
iPod/iPhone Control
No
Wireless
Yes
Bluetooth
Yes
RF Wireless
No
NFC Ready
No
Effective Wireless Range
6 m from Xbox console; 10 m when connected via Bluetooth
Power Source
Lithium Ion Battery
PlayStation
No
Xbox
Xbox
Nintendo
None
Other Consoles
None
Headphone Style
On-Ear
Band Style
Over-the-Head
Ear Cushion Material
Oval Design With Polyurethane Leather And Foam Cushioning
Folding
No
Weight
0.31 g
Colour
Black
Colour Family
Black
Designed for Kids
No
Designed for Sports
No
Sleep Aid
No
DJ Style
No
Sports & Fitness Ear Clip
No
Water/Sweat Resistant
No
Cord Length
Not Applicable
Plug Material
Not Applicable
Plug Size
Not Applicable
Plug Shape
Not Applicable

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Headphones, earphones, and ear buds (of any kind including AirPods)
Return/Exchange Period
30 days
Condition
Unopened, No signs of use

Due to hygiene concerns, this product cannot be returned if opened

Learn more about returning a Marketplace product