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Overview

This is a Refurbished product in Fair condition.

It has been tested for 100% functionality, carefully cleaned, and has visible signs of wear or scratches. Includes a minimum 90-day warranty.

Conquer every challenge with the Acer Predator Helios Neo gaming laptop. It features an Intel Core Ultra 9 processor and 16GB RAM, offering exceptional gaming speed. The NVIDIA RTX 5060 graphics card keeps you immersed with lifelike visuals. The 16-inch laptop features a backlit keyboard that ensures precise and comfortable controls during intense late-night sessions.
Refurbished Fair

Refurbished (Fair) - Acer Predator Helios Neo 16" Gaming Laptop (Intel Core Ultra 9 275HX/16GB RAM/1TB SSD/RTX 5060)

Model: PHN16-73-97SP
Web Code: 19613651
Sold and shipped by | 4.1 seller rating (4,775 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Laptop
  • AC Adapter
  • Power Cord

This Refurbished product:

· Has been inspected to ensure 100% functionality.

· Has visible signs of wear, like scratches and/or scuff · marks on the body of the product.

· Possible uneven light diffusion, subtle scuffs, and micro scratches on screen-not visible when screen is on.

· Includes all required accessories.

· Includes a minimum 90-day warranty.

· Comes in generic packaging.

· May be eligible for return. See the Return Policy tab for details.

· Intel Core Ultra 9 275HX processor and 16GB RAM offer and exceptional performance for demanding gaming sessions

· 1TB solid state drive provides fast load times and ample storage for games and files

· NVIDIA GeForce RTX 5060 and 8GB video memory enable ultra-smooth gameplay and lifelike visuals for an immersive gaming experience

· 16-inch LED IPS display with a 2560 x 1600 resolution treats you to sharp visuals, vibrant colours, and wide viewing angles

· Ethernet (RJ-45) port, Killer Wireless Wi-Fi 6E 1675i, and Bluetooth 5.4 enable ultra-fast wired and wireless connectivity, and seamless device integration

· Two USB Type-C, three USB Standard-A, two DisplayPort/Thunderbolt 5 (through USB-C), one HDMI port 2.1 with HDCP Support, and a 3.5mm headphone/speaker jack (supporting headsets with built-in microphone) offer versatile connectivity solutions

· microSD card reader easily allows you to transfer files and access data from various memory cards

· FHD webcam ensures clear and detailed videos for streaming and video conferencing

· Preloaded Windows 11 operating system delivers a seamless gaming experience and improves productivity

Product Condition
Refurbished Fair
ENERGY STAR certified
No
Copilot+ PC
No
Year of Original Release
2025

Display

Screen Size
16 in
Display Technology
LED
Native Screen Resolution
2560 x 1600
Touchscreen Display
No
Convertible/Hybrid Display
No
Other Display Features
180hz IPS

Processor

Processor Type
Intel Core Ultra 9 275HX
Intel Evo Edition
No
Processor Generation/Series
15th Generation
Processor Cores
24
Processor Speed
5.4 GHz
Processor Cache
36 MB

Storage & Memory

Solid-State Drive Capacity
1000 GB
RAM Size
16 GB
RAM Type
DDR5

Graphics

Graphics Processing Unit Type
Dedicated GPU
Graphics Card
RTX5060
Dedicated GPU Brand and Series
NVIDIA GeForce RTX 50 Series
Video Memory Configuration
Dedicated
Wireless Display (WiDi) Capable
No
VR Ready
No

Inputs & Outputs

Card Reader
MicroSD
USB Ports
2 x USB Type-C; 3 x USB Standard-A
Display Ports
2 x DisplayPort/Thunderbolt 5 (Through USB-C), 1 x HDMI Port 2.1 with HDCP Support
Other Input or Output Ports
3.5 mm headphone/speaker jack, supporting headsets with built-inmicrophone
Digital Audio Output
Yes
HDCP Compliant
Yes

Networking

Ethernet Port
1 - Ethernet (RJ-45) Port
Integrated Wi-Fi
Killer Wireless Wi-Fi 6E 1675i
Integrated Bluetooth
Bluetooth 5.4

Power

Battery Type
Lithium Ion
Battery - Number of Cells
4
Battery - Capacity
88.02 mAh

Software

Pre-loaded Operating System
Windows 11
Operating System Language
Bilingual
Loaded Software
Windows 11

Physical Features

Webcam
FHD
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Black
Dimensions (cm)
35.67 (W) x 1.347 (H) x 27.55 (D) cm
Dimensions (in)
14.04 (W) x 0.53 (H) x 10.85 (D) in
Weight
2.7 kg
Weight (lbs)
5.95 lb

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product